About your printer

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  Shipping information

  We are currently trying to reduce the lead time further by already introducing weekend shifts in the Production department. We have recently hired several dozen new colleagues for our manufacturing ...
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  Prusa firmware-specific G-code commands

  This is a list of currently implemented G-Codes in Prusa firmware for i3 series printers. The description is only for Prusa Research-specific G-codes. The rest can be found on RepRap Wiki. ...
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  Flexible steel sheets (guidepost)

  The Original Prusa magnetic heatbed is designed to hold a removable double-sided flexible spring-steel sheet, designed specifically for easy removal of printed objects from the print surface. We offer 3 different ...
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  Pronterface and USB cable

  IMPORTANT: The Pronterface software is a long-abandoned project with the last stable release 1.6.0 in 2017. The information provided below is valid to the Pronterface 1.6.0. In 2023 the author ...
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  Steel sheet profiles

  The Magnetic heatbed enables you to use flexible, removable steel sheets. There are different properties and strengths of each sheet, but they also have different thickness which affects calibration. For more ...
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  VAT (Value Added Tax) & Customs fees

  Orders within the EU As of 1 July 2021, updated EU VAT rules for business-to-consumer (B2C) transactions will apply. We, therefore, charge Value Added Tax (VAT), of the Standard rate, set ...
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  Customer support

  If you have any questions about 3D printing in general, about your order, shipping, calibration or troubleshooting of your printer, don't hesitate to contact us! We are providing full 24/7 ...
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  Thermal model calibration

  Starting from firmware 3.12.0, the Original Prusa MK3/S/+ will have Thermal model protection. This will result in better operation when dealing with thermal errors. How it works During the print, the printer ...
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  FAQ - Frequently Asked Questions

  How do I get the kit or assembled printer owner discount? As stated on our website: Prusa3D, if you purchase an assembled MK3S+ printer, we offer a 10% discount on your ...
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  SD cards and USB drives

  As there are ways of remotely transferring files and starting prints, an SD card or USB flash drive is the most common and reliable way to get your files to ...