Shipping information

This article is also available in following languages: 

Original Prusa MK4

Assembled printers have a lead time of  2-3 weeks. The kit versions have a lead time of 4-5 weeks. All MK4 kit orders placed until June 30th will get a 1 kg spool of Prusament Galaxy Black as a bonus. Check out the shipping table below for more information.

Original Prusa XL

Due to the system of pre-order reservations, we can’t provide a usual shipping table for XL printers. We are switching XL pre-orders to normal orders in batches based on their creation time and our production capacity. Once the pre-order is converted to the final order, the customer will receive an e-mail to finalize the payment. Some customers make the payment right away, while others may wait to switch to different printer versions or have other reasons for keeping their orders pending. It is difficult to estimate the exact ratio of completed orders in advance. So, instead of a shipping table, we will provide you the information on which pre-orders we are currently due to be paid in full. 

Update 24th September 2023: We are manufacturing our 3D printers in the EU and we are also looking for as many European and US-based component suppliers as possible. This effort can sometimes be challenging. Due to a current outage at some of our suppliers, we are now shipping more 1-toolhead and 2-toolhead printers. 5-toolhead printers are the most production-intensive and, therefore, most affected by this issue. However, we are still trying to ship as many units as possible. We expect the supply situation to improve in the first half of October.

The one-head assembled printers are shipping already (shipping started in the week of March 13th). We are switching pre-orders placed in November 2022.

The one-head semi-assembled printers are shipping already (shipping started in the week of May 29th). We are switching pre-orders placed in December 2021.

The dual-tool assembled printers are shipping already (shipping started in the week of June 19th). We are switching pre-orders placed in April 2022.

The dual-tool semi-assembled printers are shipping already (shipping started in the week of July 31st). We are switching pre-orders placed on November 18th, 2021.

The five-tool assembled printers are shipping already (shipping started in the week of July 24th). We are switching pre-orders placed on November 18th, 2021.

The five-tool semi-assembled printers are shipping already (shipping started in the week of August 7th). We are switching pre-orders placed on November 18th, 2021.

We are aware that you have waited much longer than was initially expected. The XL has been in development for several years, and the expectations are high. We didn’t want to leave anything to chance and compromise the quality of the final product at the very last moment.

BTW we've added two useful gifts to all XL preorders as compensation for the delay: an extra print sheet and the Nextruder adapter for third-party nozzles.  

Original Prusa MMU3

MMU3 for the MK3S+ has a lead time of 3-4 weeks.

MMU2->MMU3 upgrade kits for MK3S+ - shipping has already started. New orders have a lead time of 4-5 weeks.

MMU2->MMU3 upgrade kits for MK4 - shipping will start in November.

MMU3 for the MK4 is still in the testing process. We have been testing the MK4 version rigorously for the last two months. However, it turned out that our initial estimations were a bit too optimistic and we need additional time to wrap it all up. Testing the MMU3 is a challenging task, and certain problems may only surface after extensive use spanning several weeks. Therefore, any bug discovered can potentially cause a significant delay. We want to ensure that you receive the same quality Multi Material Upgrade with your MK4 as MK3S owners. As a result, we have to postpone the originally planned shipping date from late August/September by several weeks. We now expect that MMU3 for the MK4 should be ready to ship during October.

Original Prusa i3 MK3S+

Assembled printers and kits are IN STOCK.

Original Prusa MINI+

Assembled printers and kits are IN STOCK.

Original Prusa Enclosure

Standalone enclosures for Original Prusa MK3S+ and MK4 have a lead time of 2 weeks.

Original Prusa SL1S / CW1S

Both the standalone printer and CW1 bundles have a lead time of 2 weeks.

MK4 assembled printers shipping table

Latest update: September 28th, 2023 

The shipping table estimate applies to standalone printers, other products in the order may increase the lead time.

MK4 kit shipping table

Latest update: September 28th, 2023 

The shipping table estimate applies to standalone printers, other products in the order may increase the lead time.

MK3 to MK3.5 upgrades

Our developers have been hard at work to perfect the highly anticipated Input Shaper and Pressure Advance firmware, Prusa Connect and other crucial projects. Unfortunately, because of this, the development of the MK3.5 firmware is taking longer than we expected. This is also why we have temporarily stopped offering the MK3.5 upgrade kit on our e-shop and we’re planning to relaunch it once everything’s ready.

To make up for this delay, we will automatically convert your order to the MK3.9 upgrade for free so we can send it sooner. This means that apart from the new electronics and LCD, you will also receive the entire Nextruder with the Loadcell sensor that delivers an always-perfect first layer.

Update 24th September 2023:  We are going to proceed with the switch from MK3.5 to MK3.9 during the week of 25th September, and most of the orders(*) should be shipped in 2-3 weeks after that.

MK3 to MK3.9 upgrades

We started shipping the MK3.9 upgrades on 22nd September. The production is going very well, and most of the orders(*) should be shipped within 1-2 weeks. 

MK3 to MK4 upgrades

The production of MK4 upgrades is limited due to delays in the delivery of stepper motors. You probably heard about the initial issue with stepper motors in the first batch of MK4 printers (if not, you can read it here). This problem continues to affect us even several months after it was resolved. We tested all the stepper motors we had in stock one by one and sent the defective ones back to the supplier. At the same time, we worked together with the supplier to find the problem in the defective batches and helped to fix it. Due to this, we lost a large stock quantity of motors, which we are now short of. We are constantly receiving additional deliveries from our supplier, but so far they are rather small and not enough to meet our needs.  

Unfortunately, we cannot provide you with precise shipping estimates at this time. We apologize for the inconvenience. We are doing our best to ship all current orders(*) by the end of November. We will share more updates as soon as we have more information.

(*)

As you already know, after the production of the upgrades started, we discovered that some of the very early revisions of the MK3 were not fully compatible with the MK3.9 upgrade kit. We want to ensure that you will get the correct parts, so we sent you a questionnaire with additional information. The questionnaire is closed now, and we are updating orders according to your answers. The update will proceed during the week of 25th September.

What will happen next?

• Customers who requested a 50% discount on a new black PSU will receive a follow-up email with a payment link to complete their order. We will automatically update their order with the required PSU. You can expect the email during the week beginning with 25th September.
• Customers with the silver PSU (produced until March 2019)  will receive additional wiring with their orders. However, there might be a little delay in shipping since we are still waiting to finish some extra tests.
• Customers with the old 2+1 soldered heatbed (produced until April 2018) will receive the new one automatically.

Current lead times for new orders

Updated: September 28th, 2023

The dates are only an estimation at the date of update, specified above, and rely on the actual production. We're doing our best but please be aware that it can shift for the lead time products. We will update here and on the product pages accordingly.

The lead time estimate applies to standalone products, other products in the order may increase the lead time.

You can find your order shipping date in the order detail section in our shop.