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Printer repair centers

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If your printer has an issue you cannot solve by troubleshooting remotely with our Customer support, it is possible to send the printer for repair. If the printer's warranty covers it, the printer will be sent to our service center in Prague, Czech Republic, or Printed Solid in the USA. Note that these are our only official warranty repair offices.

Printed solid
https://www.printedsolid.com/
[email protected]

Printed Solid
2860 Ogletown Rd
Building 6, Unit 8
Newark, Delaware

If the printer is out of warranty, it can be sent to one of our official repair centers, but it can also be sent to one of the independent places listed below.

These repair centers are not directly related to us. Prusa has no direct communication or responsibility for the printers sent to those places. If you wish to send your printer to one of those places, contact them directly.

USA

LA 3D Printer Repair
la3dpr.com
+1 (909) 437-0250 
Monday-Friday. 11am-8pm (by appointment)

274 E Rowland St 
STE E 
Covina, CA 91723

Canada

Voxel Factory 
https://www.voxelfactory.com/pages/contact-us
514-360-2159 or 1-877-360-2159
Weekdays: 9:00 to 17:30 (ET)
Weekends: 9:00 to 17:00 (ET)

4400 bvd Kimber
Longueuil (St-Hubert), QC
J3Y 8L4

Japan

Nagoya Crafts
https://nagoyakogei.jp/
[email protected]
+81-50-3562-8502
for Japanese customers 050-3562-8502

1-319, Ematsu,Nakagawa Nagoya Aichi 454-0954, Japan
      〒454-0954 名古屋市中川区江松1-319

New Zealand

Marvle3D
https://marvle3d.co.nz/
[email protected]
0064-226968218

9C piermark drive
Rosedale, Auckland, 0632
New Zealand 

Singapore

reify3D
https://www.reify3d.com
[email protected]
+6596827677

5 Lorong Bakar Batu #05-05
MacPherson Industrial Complex
Singapore 348742

Australia

Shapenerd
https://shapenerd.com
[email protected]
08 9249 8877

38 Hargreaves St,
BELMONT
WA 6104
Australia

Specialist 3D Products
https://s3dp.com.au
[email protected]
0408 021 983

35 Garner Rd
KIRWAN
QLD 4817
Australia

Phaser FPV
http://www.phaserfpv.com.au/
[email protected]

1/80 Somersby Falls Road
SOMERSBY
NSW 2250
Australia

India

Technoventor Innovations
https://technoventor.com/
[email protected]
1800 12355007
+91 88282 94964

Ush Kaal Gold, Plot no 10
Jetwan Society, Khamla Road
Nagpur 440025

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