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Payment options

Last updated 12 days ago
This article is also available in following languages: 
CSDEESFRITPL
Primarily, we accept payments in US Dollar (USD), Euro (EUR), Pound (GBP), Czech koruna (CZK), and Złoty (PLN).
 
Some payment options may not be available if you have selected a currency not related to the region of the shipping address! I.e. For an EU shipping address, choose Euro. For a US shipping address select USD.

Our online store supports several different payment options:

  • Credit card
  • Invoice payment
  • PayPal (only in some regions)
  • Cash payment (Personal pickup only at our Prague HQ)
  • Trustly (only in some regions)
We do not accept checks as a payment method.

Credit card

Paying with your credit card is easy and fast. After selecting Credit/Debit card in the payment options and confirming the order, you will be redirected to a secure payment portal. Enter your credit card details and finalize the payment there. A credit card can only be used as the payment method when placing an order through our e-shop and its secure payment portal.

Before paying by card

  • Check with your bank that you are allowed to send overseas payments.
  • Make sure that you did not exceed your daily (or weekly) spending limit.
  • Make sure your card can make internet payments.
  • If your card is new, make sure that you have activated it.

Keep in mind that, in this case, you are charged directly at the time of making the order. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.

Invoice payment

Invoice payment (or wire transfer) is mainly used for business orders, but it can be used by anyone who would like to pay the order later, during the lead time. Once the order is placed, you will receive an e-mail with an invoice and instructions on how to finalize the payment.
Keep in mind that we can not ship your order before we have received payment. It can take up to 5 business days before the wire transfer payment is received and confirmed.

PayPal

Paying with PayPal is easy and fast, but you need to have an active PayPal account. After placing your order, you will be redirected to the PayPal payment gateway. Then, log in to your PayPal account and finalize the payment.

Keep in mind that, in this case, you are charged directly at the time of making the order. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.

This option is not available by default for customers from Europe.

Trustly

Trustly is a bank-to-bank payment method available in some countries. It is an alternative to Wire transfer where the transaction is immediate. There is no need for registration or cards. Using your banking credentials, you pay directly through our secure payment portal.

The countries currently supported are Sweden, Norway, Denmark, Finland, Lithuania, United Kingdom, Estonia, Spain, Ireland, and Latvia.

Even though the payment method is available in the United Kingdom, it is only available in Euros, and not British Pounds. Please check with your bank for any potential conversion fees and rates. 

Cash payment

Cash payment is possible in case you choose the Cash on delivery option.

To make this option available, choose the "Czech Republic" in the Country list when inserting your shipping address, and select DPD as the carrier.

Please note that even if you have the order shipped within the Czech Republic, your order will not be ready any sooner. Our lead times still apply.
Cash payments are accepted only in CZK currency.

Vouchers

You can redeem your discount voucher during the checkout phase, under the shipping options or the payment options. The voucher is usually valid exclusively for your account, so make sure you are logged in before using it. Click on the Enter discount code, and the field to paste the voucher into will appear.

Then double-check the order details and hit the "I confirm my order" button.

Vouchers cannot be applied to orders that are already placed in the system.
If you have any issues with the payment, check our article Error when placing an order guide.
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