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                  1. Support
                  2. Printer troubleshooting
                  3. Multimeter usage
                   

                  Contents

                  • Multimeter setup
                  • Where to measure
                  • Fuses or wires
                  • Resistance
                  • Voltage

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                  Multimeter usage

                  Relevant for

                  CORE One family
                  XL family
                  MK4 family
                  MK3.9 family
                  MK3.5 family
                  +
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                  In many cases, we need to decide whether a component is faulty or just wrongly installed. There are also situations where we need to decide exactly which component should be replaced. We are using the multimeter (multitester) for checking the continuity of wires, measuring the resistance values of heaters, thermistors, and fuses, and measuring the voltage coming from the PSU and going to the heaters.

                  If you don't have a multimeter, you can consider one that is similar to what is depicted below. The device does not have to be expensive. 10-15 USD/EUR will get you something that does the job just fine.

                  Before taking the multimeter, make sure to run the printer selftest.

                  Multimeter setup

                  To get started, we first have to properly connect the two measurement probe cables to the multimeter.

                  • The black lead goes into the COM port.
                  • The red lead goes into the port for Volts (V), Ohms (Ω), and Frequency (Hz).

                  Then we have to set the correct voltage or resistance range on the multimeter, depending on which component you are testing. For example, you can not measure 100K Ohm (Kilo=1000) if your meter is set to only 200 Ohm. You must set it to 200 K.

                  Reference for multimeter settings

                  Resistance setting:

                  • For all thermistors, set the resistance value to "200K" Ohm (green arrow), since the thermistor should have around 100 K.
                  • For all heaters, set the resistance value to "200" Ohm (green arrow), since heaters read between 1 and 20 Ohms.

                  Voltage setting:

                  If measuring the voltage going to a heater or to the printer itself it is important to remember that the MK2/S and MK2.5S are 12V systems, while the MK3S is a 24V system.

                  • For a 12V system, set the meter to "20" volts (red arrow).
                  • For a 24V system, set the meter to "200" volt (red arrow).

                  Continuity setting:

                  The setting is indicated by the purple arrow and will display 0 and give a beep if the two probes connect, either by touching or connected by a cable. This is to test if a wire is broken or not.

                  Where to measure

                  Print head

                  For every component, there are several options, our main focus will be on the connectors. The measurement appears on the multimeter LCD as soon as the measurement probes touch the component.

                  On the MK2/S, MK3/S/+, and MINI/+, the print head thermistor and print head heater are connected to the main board. To access them, open the screw that holds the electronics box closed.

                  On the CORE One, MK4, and XL, the two components are connected on the board located on the extruder, respectively LoveBoard and the Dwarf Board. To access the connectors on each extruder, do the following:

                  • CORE One: open the screw that holds the print head cover left and detach it.
                  • MK4/S: slide up the Loveboard-cover.
                  • XL Multi-Tool: open the screw that holds the dwarf cover door.
                  • XL Single-Tool: lift the dwarf cover door.

                  To obtain the correct and relevant values, this is where you need to apply the probes:

                  Metal inserts in plastic connectors (Einsy RAMBo,
                  Mini RAMBo, Buddy board)
                  Heater: screws holding the cables in the connector
                  (Einsy RAMBo, Mini RAMBo, Buddy board)
                  Hotend heater (LoveBoard)Hotend thermistor (LoveBoard)

                  Heatbed

                  To access the heatbed cables, remove the printed part that is covering them, typically attached by one or two bolts. 

                  CORE One/+MK4/S

                  You can measure the resistance on the solder pads/screws holding the wires on the heat bed (blue arrows) or the ends connected to the mainboard (green square). You must remove the cables from the board before you do the measurement.

                  For the CORE One, it might be useful to remove the left side panel for easier access to the heatbed cables.

                  We do not recommend measuring the XL heatbed cables.

                  MK2/S and MK3 heatbedMK2/S and MK3/S/+ board


                  MK3/S/+, MK3.5/S, MK4/S, and MK3.9/S heatbed MK3.5/S, MK4/S, and MK3.9/S board

                  Heatbed Connector on xBuddy board

                  Fuses or wires

                  Fuses can be checked by using the continuity feature on a multimeter. The only thing that will be checked is whether the component is able to conduct signals or power.

                  The blade fuses can be pulled out of the board by hand. The SMD fuses can be pulled with pliers. The fuse for the PSU can be taken out of the slot above the power cord by using a flathead screwdriver.

                  By touching each of the measurement leads of the multimeter to the other end of the fuse or wire, a signal (beep or 0 value on the multimeter screen) will indicate that the component is intact and therefore, should work. 

                  Resistance

                  For this measurement, the printer has to be turned off, at room temperature, and the component that is measured has to be unplugged from the mainboard!

                  To check if heaters are within their range of specified resistance, the following measurements can be done. For this measurement, the multimeter needs to be set to the lowest range, which includes 20Ω.

                  The measurement can be done on the screws in the connector for both the hot end heater and the heat bed. For the heat bed, it is also possible to probe the solder pads/screws holding down the cables. Please see the pictures above.

                  Heaters 

                  MINI

                  Hot end heater

                  [12.3 Ω - 15.1 Ω]

                   

                  Heat bed

                  [4.5 Ω - 6.5 Ω]

                  MK3/S/+,
                  MK4/S, MK3.9/S,
                  XL, CORE One

                  Hot end heater

                  [12.3 Ω - 15.1Ω]

                   

                  Heat bed

                  [2.0 Ω - 4.0 Ω]

                  MK2/S

                  Hot end heater

                  [3.1 Ω - 3.8 Ω]

                   

                  Heat bed

                  [0.9 Ω - 1.1 Ω]

                  The measurement of the resistance of the hot end heater and the heatbed with a multimeter is only indicative and may vary from the actual resistance by tens of percent depending on the temperature. The measured values should therefore only be taken as a guide in identifying the problem.

                  Thermistors

                  For this measurement, the printer has to be turned off, at room temperature and the component that is measured has to be unplugged from the mainboard!

                  To check if thermistors are within their range of specified resistance, the following measurements can be done. For this measurement, the multimeter needs to be set to the lowest range which includes 150 kΩ. Commonly, this is 200K on multimeters.

                  All thermistors are rated to be 100 kΩ at 25 °C. To be realistic, with a varying temperature between 20°C and 30°C, you can expect [125 kΩ - 80 kΩ].

                  Always check both thermistors to compare them. If they are different, one is probably faulty.

                  Voltage

                  For this measurement, the printer will be turned on and there will be a risk of shorting the circuit. Always make sure to keep + and - from touching each other!

                  In order to check if the correct voltage is being supplied to the heaters, the following measurements can be done. For this measurement, the multimeter needs to be set to the lowest range, which includes 24V.

                  The measurement can be done on the screws in the connector for both the hot end heater and the heat bed. For the heat bed, it is also possible to probe the solder pads/screws holding down the cables. In this case, the connectors have to be connected to the RAMBO.

                  For the MK4/MK3.9 and the XL, it is not possible to measure the voltage on the hotend heater because the connections are too small.

                  To measure, start preheating the printer to PLA and measure the component you are investigating.

                  The following values can be expected:

                  MINI

                  Hot end heater

                  [23V - 24.5V]

                   

                  Heat bed

                  [23V - 24.5V]

                  MK3/S/+,
                  MK4/S, MK3.9/S,
                  XL, CORE One

                  Hot end heater

                  [23V - 24.5V]

                   

                  Heat bed

                  [23V - 24.5V]

                  MK2/S

                  Hot end heater

                  [11V - 13.5V]

                   

                  Heat bed

                  [11V - 13.5V]

                  If you suspect the PSU is dead, and you have checked the external fuse, you can probe the terminals directly. Remove the two screws holding the cover (yellow circles) and you will have access to the power terminals.

                  Be very careful when probing the contacts. Make sure you do not short-circuit any terminals.

                  VCC and ground (+ and -) are divided into two pairs, where the two left connectors are VCC (red arrows) and the two right connectors are ground (blue arrows). Measure one from each pair.

                  Measuring the DC output on brick PSUs, like the one supplied with the Original Prusa MINI, is not recommended. You can easily create a short circuit and damage yourself or the component.
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                  Topics

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                      • Selftest failed (XL multi-tool)
                      • Blue Screen of Death (BSOD) #31538 (CORE One) #35538 (CORE One L) #36538 (CORE One INDX) #26538 (MK4S) #13538 (MK4) #27538 (MK3.9S) #17538 (XL) #21538 (MK3.9) #28538 (MK3.5S) #23538 (MK3.5) #12538 (MINI)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Heatbed temp not matching #31209 (CORE One) #35209 (CORE One L) #26209 (MK4S) #13209 (MK4) #27209 (MK3.9S) #21209 (MK3.9) #28209 (MK3.5S) #23209 (MK3.5)
                      • Hotend temp not matching #31210 (CORE One) #35210 (CORE One L) #26210 (MK4S) #13210 (MK4) #27210 (MK3.9S) #21210 (MK3.9)
                      • Hotend Heater Overcurrent #17322
                      • Heatbed temp not matching #17209 (XL)
                      • Toolchanger problem #17813 (XL multi-tool)
                      • Loadcell troubleshooting
                      • Under-extrusion (Nextruder printers)
                      • EXTRUDER ERROR #17536 (XL)
                      • Nozzle Timeout #31819 (CORE One) #35819 (CORE One L) #36819 (CORE One INDX) #26819 (MK4S) #13819 (MK4) #27819 (MK3.9S) #21819 (MK3.9) #28819 (MK3.5S) #23819 (MK3.5) #17819 (XL) #12819 (MINI)
                      • Uneven bed #31111 (CORE One) #35111 (CORE One L) #36111 (CORE One INDX)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Chamber MAXTEMP error #31214 (CORE One) #35214 (CORE One L) #36214 (CORE One INDX)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Puppy error #31511 (CORE One) #35511 (CORE One L) #36511 (CORE One INDX)
                      • Puppy error #31513 (CORE One) #35513 (CORE One L) #36513 (CORE One INDX)
                      • Fil. sensor troubleshooting #31114 (CORE One) #26114 (MK4S) #13114 (MK4) #27114 (MK3.9S) #21114 (MK3.9) #28114 (MK3.5S) #23114 (MK3.5)
                      • Chamber Mintemp error #31215 (CORE One) #35215 (CORE One L) #36215 (CORE One INDX)
                      • MCU in Buddy is overheated #31825 (CORE One) #35825 (CORE One L) #26825 (MK4S) #27825 (MK3.9S) #28825 (MK3.5S) #13825 (MK4) #21825 (MK3.9) #23825 (MK3.5) #17825 (XL) #12825 (MINI)
                      • The heatbed cooled down during the power outage #31808 (CORE One) #35808 (CORE One L) #26808 (MK4S) #27808 (MK3.9S) #28808 (MK3.5S) #13808 (MK4) #21808 (MK3.9) #23808 (MK3.5) #17808 (XL) 
                      • The G-code isn't fully compatible #31803 (CORE One) #26803 (MK4S) #27803 (MK3.9S) #28803 (MK3.5S) #13803 (MK4) #21803 (MK3.9) #23803 (MK3.5) #17803 (XL) #12803 (MINI)
                      • Filament not detected #31804 (CORE One) #35804 (CORE One L) #26804 (MK4S) #27804 (MK3.9S) #28804 (MK3.5S) #13804 (MK4) #21804 (MK3.9) #23804 (MK3.5) #17804 (XL) #12804 (MINI)
                      • Print preview unfinished selftest #31801 (CORE One) #35801 (CORE One L) #26801 (MK4S) #27801 (MK3.9S) #28801 (MK3.5S) #13801 (MK4) #21801 (MK3.9) #23801 (MK3.5) #17801 (XL) #12801 (MINI)
                      • Crash recovery axis long #31809 (CORE One) #35809 (CORE One L) #26809 (MK4S) #13809 (MK4) #27809 (MK3.9S) #21809 (MK3.9) #28809 (MK3.5S) #23809 (MK3.5) #17809 (XL) #12809 (MINI)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Crash recovery axis short #31810 (CORE One) #35810 (CORE One L) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)
                      • Crash recovery home fail #31812 (CORE One) #35812 (CORE One L) #26812 (MK4S) #13812 (MK4) #27812 (MK3.9S) #21812 (MK3.9) #28812 (MK3.5S) #23812 (MK3.5) #17812 (XL) #12812 (MINI)
                      • Loading obstruction #31119 (CORE One) #35119 (CORE One L) #17119 (XL)
                      • Homing calibration needed #31118 (CORE One) #35118 (CORE One L) #36118 (CORE One INDX)#17118 (XL)
                      • Calibrate homing from menu #31120 (CORE One) #35120 (CORE One L) #36120 (CORE One INDX) #17120 (XL)
                      • PSU fan is not spinning #35850 (CORE One)
                      • Selftest failed (CORE One/+)
                      • Clogged nozzle (CORE One, CORE One L, XL, MK4/S, MK3.9/S)
                      • Adjusting belt tension (CORE One/+, CORE One INDX, CORE One L/+)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages

                  10 comments

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                  wedgeworks
                  •
                  The funny thing is, they'll send you to this page to troubleshoot XL problems, too.
                  Reply
                  Erny
                  •
                  Measuring low resistances directly with a multimeter can give wrong results. I suggest to use an indirect measurement as given in this article: https://www.robotroom.com/Measuring-Low-Resistances.html
                  I made a test with a 10 Ohm resistor. Measuring directly gave me a value of 8.2 Ohm (way off the 5% accuracy). Using the method given in the article, I calculated a value of 10.02 Ohm. I also used to measure the resistor of the heat bed (MK4S) and I got 3.2 Ohm. Eventually newer multimeters are accurater, compared to mine being around 40 years old. 
                  I suggest using above method for measuring resistances of the heat bed or hot end heater.
                  Reply
                  Lexie_Eclectic
                  •
                  I'm trying to figure out how to test the heatbed and I'm not sure what this article means by "You must remove the cables from the board before you do the measurement!" I thought the component had to be wired up in order to test it when the printer is on. Please clarify.
                  Reply
                  Jan Kratochvíl
                  •

                  Hello. Please contact our support team for help.

                  Reply
                  naseem akhter
                  •
                  sir i have an issue with my prusa i3 mk3s that in normal tempreture the bad temp shown 19c thats right but extruder temp is 52c thats wrong. i changed the heater cartrage and thermistor also. i done reset also. please help me what i do?
                  Reply
                  Jan Kratochvíl
                  •

                  Hello. Please talk with our support team for this issue. Thank you.

                  Reply
                  Bryodiversity
                  •
                  It's been nearly a year since you sprung the MK4 on us; even longer since the XL. Why hasn't this page been updated with their expected measurements? EDIT: I just noticed that I'm the third person to comment on this issue, and the first to do so posted a month ago. WTF, Prusa?! Are you even looking at your customers' comments?!
                  Reply