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                  1. Support
                  2. Printer troubleshooting
                  3. Modular bed error #17251 (XL)
                   

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                  Modular bed error

                  #17251 (XL)

                  Relevant for

                  XL
                  Article is also available in following languages
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                  What happened? 

                  In case the printer detects a problem with the modular bed, the display will show the following message: "Heatbed tile no. #: Damaged tile or wiring. Follow online guide to diagnose". 

                  Error name: MB heater short

                  Error code: #17251

                  The error message includes the number of the affected heatbed tile. The error might indicate an issue with the cable connecting the indicated heatbed tile with the modular bed electronics, or with the heatbed tile itself. 

                  How to fix it? 

                  A visual inspection

                  Check the heatbed tile for physical damage, for example, a scratch on any heatbed tile surface, or a cable in bad status on the bottom of a heatbed tile. Identify the heatbed tile number. 

                  Check that the indicated heatbed cable is correctly connected with the modular bed electronics, and with the heatbed tile, and reseat the connection. 

                  Error on heatbed tiles 1 or 7 

                  In case of an error specifically on heatbed tile 1 or heatbed tile 7, it is possible that one of the PSUs could be faulty. Before attempting the cable swaps in the below flowchart, attempt the following steps: 

                  1. Switch the printer off, make sure it is cold and disconnected from the mains.
                  2. Looking at the rear side of the printer, apply the following steps to the left PSU for an error on heatbed tile 1, and to the right PSU for an error on heatbed tile 7. 
                  3. Using a 2.5mm Allen key, remove the bolt holding the switch-cover. Once removed, check if the PSU is switched on (symbol "I").
                  4. Using a 2.5mm Allen key, remove the two bolts holding the PSU cover. Then, remove the PSU cover. 
                  5. Switch on the printer. Observe if the green light switches on, or remains off. A green PSU light that remains off upon powering on the printer indicates an issue with the PSU. 
                    Left PSURight PSU

                  Troubleshooting flowchart 

                  Manipulate the connections only with the printer cold and switched off. 

                  Follow the procedure indicated in the below flowchart to help diagnose the faulty component. As a first step, swap the cable on the tile side connected with the erroring tile with any other cable on the tile side. 

                  Each connector has a safety latch. It is necessary to press the latch before disconnecting. Otherwise, the connector may get damaged. 

                  Cable connectors on the heatbed tiles side. Cable connectors on the board side.
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                  Topics

                  • Troubleshooting
                    • Printer troubleshooting
                      • Extruder blob
                      • Multimeter usage
                      • PrusaLink Troubleshooting
                      • Homing error Z #17301 (XL)
                      • Modular bed error #17501 (XL)
                      • Dwarf error #17502 (XL)
                      • Nozzle Cleaning Failed #17834 (XL)
                      • Extruder preheat error #17202 (XL)
                      • Extruder thermal runaway #17204 (XL)
                      • Extruder Mintemp error #17208 (XL)
                      • Extruder Maxtemp error #17206 (XL)
                      • Puppy error #17514 (XL)
                      • No FW on USB flash drive #17604 (XL)
                      • Unsupported printer model #17610 (XL)
                      • Unsupported Buddy FW #17611 (XL)
                      • USB flash error #17613 (XL)
                      • Invalid FW size on USB flash drive #17603 (XL)
                      • USB flash drive not connected #17602 (XL)
                      • Firmware missing #17612 (XL)
                      • FW in internal flash corrupted #17608 (XL)
                      • Hash verification failed #17607 (XL)
                      • Imposter! Fake signature #17606 (XL)
                      • Flash erase error #17605 (XL)
                      • Unsupported firmware BBF file #17614 (XL)
                      • Modular bed error #17250 (XL)
                      • Toolchanger error #17135 (XL) #36135 (CORE One INDX)
                      • Extruder temp not matching #17210 (XL)
                      • Modular bed error #17251 (XL)
                      • Modular bed error #17252 (XL)
                      • Modular bed error #17253 (XL)
                      • Modular bed error #17254 (XL)
                      • Modular bed error #17256 (XL)
                      • Modular bed error #17257 (XL)
                      • Modular bed error #17302 (XL)
                      • Modular bed error #17303 (XL)
                      • Dwarf error #17503 (XL)
                      • ESP error #17505 (XL)
                      • ESP error #17506 (XL)
                      • ESP error #17504 (XL)
                      • Emergency stop #17510 (XL)
                      • Puppy error #17511 (XL)
                      • Puppy error #17512 (XL)
                      • Puppy error #17513 (XL)
                      • Puppy error #17515 (XL)
                      • Puppy error #17516 (XL)
                      • Puppy error #17517 (XL)
                      • Puppy error #17518 (XL)
                      • Puppy error #17519 (XL)
                      • Puppy error #17520 (XL)
                      • Puppy error #17521 (XL)
                      • Puppy error #17522 (XL)
                      • Selftest failed (XL single-tool)
                      • Filament not loading (XL)
                      • Clogged hotend (XL)
                      • Heatbreak Mintemp error #17211 (XL)
                      • Heatbreak Maxtemp error #17212 (XL)
                      • Homing error X #17304 (XL)
                      • Homing error Y #31305 (CORE One) #35305 (CORE One L) #36305 (CORE One INDX) #17305 (XL)
                      • USB Port Overcurrent #17306 (XL)
                      • USB Device Overcurrent #17307 (XL)
                      • I2C Send Failed #17311 (XL)
                      • I2C Send Busy #17312 (XL)
                      • I2C Send Timeout #17313 (XL)
                      • I2C Send Undefined #17314 (XL)
                      • I2C Receive failed #17315 (XL)
                      • EEPROM I2C Receive Busy #17316 (XL)
                      • I2C Receive Timeout #17317 (XL)
                      • I2C Receive undefined #17318 (XL)
                      • Modular Bed Error #17319 (XL)
                      • Out of memory #17507 (XL)
                      • PNG Buffer Full #17508 (XL)
                      • Loadcell not calibrated #17523 (XL)
                      • Loadcell tare error #17524 (XL)
                      • Loadcell tare failed #17525 (XL)
                      • Loadcell measure failed #17526 (XL)
                      • Loadcell Bad Configuration #17527 (XL)
                      • Loadcell timeout #17528 (XL)
                      • LED Memory Error #17529 (XL)
                      • Marlin Request Timeout #17530 (XL)
                      • BBF Allocation Failed #17531 (XL)
                      • BBF Initialization failed #17532 (XL)
                      • Modular Bed Error #17320 (XL)
                      • Tangled filament
                      • Factory reset (CORE One L, CORE One, MK4/S, MK3.9/S, MK3.5/S, MINI/+, XL)
                      • Nextruder filament sensor (CORE One, CORE One L, MK4/S, MK3.9/S, XL/+)
                      • XY probe unstable #17105 (XL)
                      • XY position invalid #17106 (XL)
                      • Pin not reached #17107 (XL)
                      • Dock position out of bounds #17103 (XL)
                      • Tool offset out of bounds #17104 (XL)
                      • ESP not connected #17533 (XL)
                      • Connect Registration Failed
                      • Connect Registration Failed #17401 (XL)
                      • Selftest failed (XL multi-tool)
                      • Blue Screen of Death (BSOD) #31538 (CORE One) #35538 (CORE One L) #36538 (CORE One INDX) #26538 (MK4S) #13538 (MK4) #27538 (MK3.9S) #17538 (XL) #21538 (MK3.9) #28538 (MK3.5S) #23538 (MK3.5) #12538 (MINI)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Hotend Heater Overcurrent #17322
                      • Heatbed temp not matching #17209 (XL)
                      • Toolchanger problem #17813 (XL multi-tool)
                      • Under-extrusion (Nextruder printers)
                      • EXTRUDER ERROR #17536 (XL)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Clogged nozzle (CORE One, CORE One L, XL, MK4/S, MK3.9/S)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages