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Extruder thermal runaway #17204 (XL)

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Last updated 10 months ago
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What happened?

The printer will display "Extruder thermal runaway: Check the thermistor wiring for potential damage" if the temperature on the nozzle drops by 6 ºC for an extended period of time. This temperature drop would usually not be an issue, but if the heat is not recovered after 20 seconds the error will happen. In this case, the printer will stop the heating and display the message on the screen. The printer then waits for the user to inspect all parts and if needed fix the issue.

Error name: Hotend thermal runaway

Error code: #17204 

How to fix it?

The error might indicate some issue with the wiring, either the heater or the thermistor cables are possibly damaged.

A visual inspection

Before breaking out the multimeter you should check the Dwarf board, where the thermistor and heater reside, to ensure that no wires have broken off, or are disconnected. 

Before you start, make sure:

  • the filament is unloaded from the extruder
  • the printer is turned OFF and unplugged from electricity
  • the hotend and the heatbed are cooled down to ambient temperature
Since we will handle tools and work with the extruder high above the heatbed, it is necessary to protect it.

Place an empty Prusament cardboard box approximately to the front center part of the heated. Move the X-axis all the way to the front side of the printer, and move the extruder approximately to the center of the X-axis.

Open the dwarf-cover-door to access the Dwarf board.

Check that all the connectors are secure in their sockets, according to the picture below. Focus on the thermistor and heater cables. Though unlikely, rough shipping or handling could have shaken the heater or thermistor cables loose. 

Checking the resistance

The table below describes the correct resistance for each part, as well as what scale you should set your meter to. The hotend thermistor is rated to be 100 kΩ at 25 °C. To be realistic, with a varying temperature between 20 °C and 30 °C, you can expect a wider range of readings (~80-125 kΩ).

There can be micro-fractures in the cable, breaking the connections only at certain positions. Therefore, try to move the cable a bit while doing the measurement and see if the value changes drastically.

Part
Resistance
Multimeter scale

Hotend thermistor 

[80 kΩ - 125 kΩ]

200kΩ

Hotend heater

[12.3 Ω - 15.1 Ω]

200Ω

The part should be cold (room temperature) and unplugged when measuring the resistance!
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