What happened?
The printer shows the message "Extruder motor is not spinning on tool #". In place of #, the number of the Dwarf board is shown.
This problem occurs due to increased resistance between the Dwarf and the cable connector, caused by the cable and connector being held too firmly in position.
Error name: Extruder error
Error code: #17536
How to fix it?
Update firmware
Make sure that you have firmware 6.2.0 or newer.
Remove the 'dwarf-cover-connector'
Remove the dwarf-cover connector, as it might hold the cable and connector too firmly. Fully loosen the bolt holding the part and remove the bolt. Repeat the print without the cover. If the issue is solved, replace the cover: How to replace the main cable connector cover (XL).
If the issue is not solved, contact our customer support.
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51 comments
Anyway, remove the screw, make sure the cable and its sleeve is in the correct place in the plastic housing. Press the printed part (with the screw hole) in place. Put some downward pressure on the top of the printed part so it presses against the plug and holds the female and male together firmly put the screw back in with pressure still applied and then add the hot glue around the two printed parts to hold it firmly in place so that the downward pressure is not released. Only a little pressure is required to ensure the male and female plugs are secure and no wobble can be achieved. 3 little dollops on hot glu is all you need around the two printed parts. This can easily be moved later - it just peels off. Simple and solved in the most easy quick way.
I was soo excited to place my order for XL last year but with all the recent problems keep happening i might be regreting my decision now.
I'm still priting without any problem with my MK4 only the XL keeps having trouble.
Steps above dont help….
I did not have so much troubles with China Printers as with my Prusa XL….
I thought i buy quality with Prusa….