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                  3. EXTRUDER ERROR #17536 (XL)
                   

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                  EXTRUDER ERROR

                  #17536 (XL)

                  Relevant for

                  XL
                  132 comments
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                  What happened?

                  The printer shows the message "Extruder motor is not spinning on tool #". In place of #, the number of the Dwarf board is shown. 

                  This problem occurs due to increased resistance between the Dwarf and the cable connector, caused by the cable and connector being held too firmly in position. 

                  Error name: Extruder error

                  Error code: #17536

                  How to fix it? 

                  Update firmware

                  Make sure that you have firmware 6.2.0 or newer.

                  Remove the 'dwarf-cover-connector'

                  Remove the dwarf-cover connector, as it might hold the cable and connector too firmly. Fully loosen the bolt holding the part and remove the bolt. Repeat the print without the cover. If the issue is solved, replace the cover: How to replace the main cable connector cover (XL). 

                  Old main cable coverNew main cable cover

                  If the issue is not solved, contact our customer support. 

                  Was this article helpful?
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                  Topics

                  • Troubleshooting
                    • Printer troubleshooting
                      • Extruder blob
                      • Multimeter usage
                      • PrusaLink Troubleshooting
                      • Homing error Z #17301 (XL)
                      • Modular bed error #17501 (XL)
                      • Dwarf error #17502 (XL)
                      • Nozzle Cleaning Failed #17834 (XL)
                      • Extruder preheat error #17202 (XL)
                      • Extruder thermal runaway #17204 (XL)
                      • Extruder Mintemp error #17208 (XL)
                      • Extruder Maxtemp error #17206 (XL)
                      • Puppy error #17514 (XL)
                      • No FW on USB flash drive #17604 (XL)
                      • Unsupported printer model #17610 (XL)
                      • Unsupported Buddy FW #17611 (XL)
                      • USB flash error #17613 (XL)
                      • Invalid FW size on USB flash drive #17603 (XL)
                      • USB flash drive not connected #17602 (XL)
                      • Firmware missing #17612 (XL)
                      • FW in internal flash corrupted #17608 (XL)
                      • Hash verification failed #17607 (XL)
                      • Imposter! Fake signature #17606 (XL)
                      • Flash erase error #17605 (XL)
                      • Unsupported firmware BBF file #17614 (XL)
                      • Modular bed error #17250 (XL)
                      • Toolchanger error #17135 (XL) #36135 (CORE One INDX)
                      • Extruder temp not matching #17210 (XL)
                      • Modular bed error #17251 (XL)
                      • Modular bed error #17252 (XL)
                      • Modular bed error #17253 (XL)
                      • Modular bed error #17254 (XL)
                      • Modular bed error #17256 (XL)
                      • Modular bed error #17257 (XL)
                      • Modular bed error #17302 (XL)
                      • Modular bed error #17303 (XL)
                      • Dwarf error #17503 (XL)
                      • ESP error #17505 (XL)
                      • ESP error #17506 (XL)
                      • ESP error #17504 (XL)
                      • Emergency stop #17510 (XL)
                      • Puppy error #17511 (XL)
                      • Puppy error #17512 (XL)
                      • Puppy error #17513 (XL)
                      • Puppy error #17515 (XL)
                      • Puppy error #17516 (XL)
                      • Puppy error #17517 (XL)
                      • Puppy error #17518 (XL)
                      • Puppy error #17519 (XL)
                      • Puppy error #17520 (XL)
                      • Puppy error #17521 (XL)
                      • Puppy error #17522 (XL)
                      • Selftest failed (XL single-tool)
                      • Filament not loading (XL)
                      • Clogged hotend (XL)
                      • Heatbreak Mintemp error #17211 (XL)
                      • Heatbreak Maxtemp error #17212 (XL)
                      • Homing error X #17304 (XL)
                      • Homing error Y #31305 (CORE One) #35305 (CORE One L) #36305 (CORE One INDX) #17305 (XL)
                      • USB Port Overcurrent #17306 (XL)
                      • USB Device Overcurrent #17307 (XL)
                      • I2C Send Failed #17311 (XL)
                      • I2C Send Busy #17312 (XL)
                      • I2C Send Timeout #17313 (XL)
                      • I2C Send Undefined #17314 (XL)
                      • I2C Receive failed #17315 (XL)
                      • EEPROM I2C Receive Busy #17316 (XL)
                      • I2C Receive Timeout #17317 (XL)
                      • I2C Receive undefined #17318 (XL)
                      • Modular Bed Error #17319 (XL)
                      • Out of memory #17507 (XL)
                      • PNG Buffer Full #17508 (XL)
                      • Loadcell not calibrated #17523 (XL)
                      • Loadcell tare error #17524 (XL)
                      • Loadcell tare failed #17525 (XL)
                      • Loadcell measure failed #17526 (XL)
                      • Loadcell Bad Configuration #17527 (XL)
                      • Loadcell timeout #17528 (XL)
                      • LED Memory Error #17529 (XL)
                      • Marlin Request Timeout #17530 (XL)
                      • BBF Allocation Failed #17531 (XL)
                      • BBF Initialization failed #17532 (XL)
                      • Modular Bed Error #17320 (XL)
                      • Tangled filament
                      • Factory reset (CORE One L, CORE One, MK4/S, MK3.9/S, MK3.5/S, MINI/+, XL)
                      • Nextruder filament sensor (CORE One, CORE One L, MK4/S, MK3.9/S, XL/+)
                      • XY probe unstable #17105 (XL)
                      • XY position invalid #17106 (XL)
                      • Pin not reached #17107 (XL)
                      • Dock position out of bounds #17103 (XL)
                      • Tool offset out of bounds #17104 (XL)
                      • ESP not connected #17533 (XL)
                      • Connect Registration Failed
                      • Connect Registration Failed #17401 (XL)
                      • Selftest failed (XL multi-tool)
                      • Blue Screen of Death (BSOD) #31538 (CORE One) #35538 (CORE One L) #36538 (CORE One INDX) #26538 (MK4S) #13538 (MK4) #27538 (MK3.9S) #17538 (XL) #21538 (MK3.9) #28538 (MK3.5S) #23538 (MK3.5) #12538 (MINI)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Hotend Heater Overcurrent #17322
                      • Heatbed temp not matching #17209 (XL)
                      • Toolchanger problem #17813 (XL multi-tool)
                      • Under-extrusion (Nextruder printers)
                      • EXTRUDER ERROR #17536 (XL)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Clogged nozzle (CORE One, CORE One L, XL, MK4/S, MK3.9/S)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages

                  75 comments

                  Log in  to post a comment
                  Sam
                  •
                  Like mentioned in several other comments, for me also was a connector issue. It seems, the heat and maybe some vapor from melting filament causes degrading of the connector pin surfaces.
                  After cleaning the connector pins on the extruder it worked again.
                  Reply
                  henning Høeg Ringsted
                  •
                  I have been experiencing this on the 5T XL on my job site for a little while, and it started on only 1 tool (T3) I changed the dwarf cover and it worked but then it started on 2 other tools as well.
                  I decided to change them all right away, and ran some tests, I still couldn´t get tool 5 to work. I double checked everything placement of the cables the "route" the cables came from and everything was as it should.
                  After some time and reading some earlier comments below I decided I would try the WD-40 contact cleaner, but before I did I took the cable an made it go the opposite way around the filamenttube, and now it works just fine.

                  sometimes its the little things (have made a test cube for now, and hoping it will continue running smoothly)
                  Reply
                  Mindaugas M.
                  •
                  Hello, after two years of trouble-free printing, I have started experiencing the same issue on 2T Prusa XL. I first noticed extruder lights flickering, after which the extruder motor stopped, the printer restarted, and eventually entered a critical error state, causing the print to fail. As an initial troubleshooting step, I cleaned both the male and female contacts with isopropyl alcohol and completely removed the dwarf cable cover. The lights stopped flickering during the first long print, and I'm hoping the print will finish successfully. So far, everything seems stable, but I'm not sure whether the fix is permanent or how long it will last. I'll continue monitoring the printer and report back if the issue reappears. It would also be helpful to add a maintenance notification reminding users to clean the toolhead contacts if the printer has not been used for an extended period.

                  Additionally, I would appreciate an option to resume printing after this type of interruption. At the moment, the safety feature seems overly sensitive. While I understand the intention behind it, a brief loss of contact immediately results in a failed print, which can ruin many otherwise successful long-duration prints. In my case, cleaning the contacts appears to have resolved the issue for now, but it would be nice if the printer could recover more gracefully from temporary contact interruptions.
                  Reply
                  ej344csus
                  •
                  This lasted me about a month. I've been going back and forth with tech support about this. First, they had me buy new cables. About a month in, the issue came back. Now they are telling me it can be an issue with the dwarf board. Tech support doesn't really know the issue. they just try to troubleshoot things and see what works and doesn't work.
                  Reply
                  Juraj Trenčan
                  •
                  všetky motory všetkých extruderov sa postupne pokazia aj všetky káble sa zrazu začali uvolňovať.
                  Reply
                  Didrik A. Voss
                  •
                  I finally cleaned all connectors at both ends of the cables. Now everything works.
                  Reply
                  AlexF
                  •
                  Maybe - https://forum.prusa3d.com/forum/postid/795019
                  Reply