Hotend mintemp error #31208 (CORE One) #35208 (CORE One L)…

What happened?

The printer is showing the message "Check the print head thermistor wiring for possible damage."

Error name: Hotend mintemp error

Error code: #31208 (CORE One) #35208 (CORE One L) #26208 (MK4S) #13208 (MK4) #27208 (MK3.9S) #21208 (MK3.9)

This error is shown when the printer's nozzle temperature drops below 5 ºC at any point during the print . If this happens during a print, the print will be stopped.

How to fix it?

Ensure that the ambient temperature where the printer is is stable, and above 10 ºC. If not due to low ambient temperature, this error is usually caused by the hotend thermistor.

Before accessing or manipulating any printer parts and electronic boards, ensure the printer is cooled down and switched off.

Access the LoveBoard and check the heater and thermistor cables. Make sure that they are connected correctly and that there is no damage along their length.

How to access the LoveBoard left side - CORE One

Using a T10 Torx key, loosen and remove one M3x6rT bolt. Then, release the side cover.

How to access the LoveBoard left side - CORE One L

Using a 2.5mm Allen key, remove the M3x10 screw on top of the cover to release it.

How to access the LoveBoard left side - MK4/S, MK3.9/S

Slide the LoveBoard cover upward to remove it from the Nextruder

On the xBuddy board, check if the fuse that protects the extruder is not damaged.

Make sure that the Loveboard main cable is correctly connected to the xBuddy board, and not pinched.

How to access the xBuddy board - CORE One

Locate the xBuddy board case. Looking at the printer from its rear, it is the rightmost case.

Using a T10 Torx key, remove six M3x4bT bolts to release the xBuddy box cover.

The bottom larger board is the xBuddy board, while the top smaller board is the xBuddy extension board.

How to access the xBuddy board - CORE One L

Locate the Wi-Fi module on the rear panel of the printer. Using a 2.5 mm Allen key, remove the M3x14 screw. Gently pull the Wi-Fi module straight downward to remove it from the printer.

Note that the Wi-Fi module is connected to the electronics with eight spikes.

From the inside of the printer, locate on the rear side the highlighted M3x4bT bolts.

Using a T10 Torx key, remove two M3x4rT bolts to release the rear xBuddy box cover. Lift the cover to expose the xBuddy and xBuddy extension boards.

How to access the xBuddy board - MK4/S, MK3.9/S

Access the xBuddy board by loosening four M3x6 bolts.

Multimeter check

If you have a multimeter available, use this guide to check the resistance on the hotend heater and the hotend thermistor.

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15 comments

KAZU

•

I have performed all troubleshooting steps for the error code #26208, but the error persists. I have completely disassembled and inspected the Nextruder. I cannot figure out why the hotend temperature drops to 5
∘
Could you please advise?

mrbunky13

•

Got this error on a 2 month old Core One. Printed mostly fine up to this point.
Removed the hot end thermistor and it read 113k Ohms, well within the normal range.
Tested the NTC thermistor, and that one read 115k Ohms, also normal range.
Wiring on both thermistors shows no damage, and did not see any intermittent readings when measuring the resistance.
Checked Love board cable to Buddy Board, and both ends were secure.
After reseating the two thermistor cables and reassembling everything, the printer booted up fine and no longer threw the error on any attempt to heat the nozzle.
Unfortunately this leaves the printer in a suspect state, and prints are still failing (nozzle clog/under extruding). Tried to contact support, but the link just kept sending me back to the top of the page, and doesn't allow any other report to be filed.

mrbunky13

•

Wiggling the hot end thermistor wire near the connector causes the problem to happen.
Leaving the side panels off of the nextruder is allowing printing to happen, but this connection to the Love Board is not very tight.

djcox

•

Keep getting this on the Core One. I've been able to get it to go away at times by messing with the wire but it always come back. Can't find any guides on how to replace either.

Jan Kratochvíl

•

Hello. Please contact our support team to find where the problem is.

phil zphil

•

Same Error here.

Took the Thermistor out and inspected visualy. No damage to be seen.
Measuring it with the Multimeter, i get 87 kOhm at ca. 30 degree celsius which seems normal for a ntc 100k thermistor.

Any ideas what could be wrong?

Lerch

•

Same error on a MK4 unit not used for a while.

Environment is not responsible, since room is at 20C.

During pre-heating, I observe an increase of the temperature of nozzle and plate; heating of the nozzle stalls at 175 C. Error is triggered.

During a purge filament process, I observe nozzle T of 215 C. No error triggered.

Heaters are clearly working; temperature indications are both present.

After a few resets, the temperature indication of the nozzle is 0C; points to the hotend thermal sensor.

Disconnected hotend thermistor from the love board and measure its resistance: 50 to 60 Mega Ohms.

What causes the wiring or the thermistor to break ?