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                  1. Support
                  2. Prusa CORE One L
                  3. Printer troubleshooting
                  4. Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                   

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                  Stuck filament detection

                  #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)

                  Relevant for

                  CORE One family
                  MK4 family
                  XL family
                  MK3.9 family
                  81 comments
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                  The Prusa CORE One, CORE One L, and the Original Prusa XL, MK4/S, MK3.9/S are equipped with a loadcell. Thanks to this component, starting from firmware 6.0.0, the printer can detect whether the filament is stuck and not moving, for example when the nozzle is clogged. 

                  If this is detected, the print pauses and the printer shows the message: "Stuck filament detected. The filament seems to be stuck. Please unload it from the extruder and load it again." 

                  Once the unload button is pressed, the printer unloads the filament. After this, it prompts filament loading and resumes the print. 

                  It is important to note that detecting stuck filament is possible only inside the Nextruder, as pressure builds up from the nozzle to the upper part of the Nextruder. However, if your filament is tangled on the spool, there will be no internal pressure, just outside tension, which the loadcell won't recognize.
                  Stuck filament detection won't be possible on MK3.5 and MINI/MINI+ as they aren't equipped with the loadcell sensor.

                  Repeated detections

                  Loadcell troubleshooting

                  In case of multiple, repeated stuck filament detections in rapid succession, troubleshoot the loadcell and the components around it, using the steps in the dedicated loadcell troubleshooting article. 

                  Temperature and speed settings 

                  If loadcell troubleshooting does not improve the multiple and repeated detection, consider slight changes to temperature and slight reductions in the movements and extrusion movements. Those can be set individually through PrusaSlicer, or in a single print speed setting, mid-print, using the Tune menu. 

                  Deactivating the detection

                  It is possible to deactivate the stuck filament detection in LCD Menu -> Settings. Deactivating the detection comes with an increased risk of nozzle clogging. 

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                  Topics

                  • Troubleshooting
                    • Printer troubleshooting
                      • Spaghetti monster
                      • Extruder blob
                      • Multimeter usage
                      • PrusaLink Troubleshooting
                      • Homing error Z #17301 (XL)
                      • Modular bed error #17501 (XL)
                      • Dwarf error #17502 (XL)
                      • Nozzle Cleaning Failed #17834 (XL)
                      • Extruder preheat error #17202 (XL)
                      • Extruder thermal runaway #17204 (XL)
                      • Extruder Mintemp error #17208 (XL)
                      • Extruder Maxtemp error #17206 (XL)
                      • Puppy error #17514 (XL)
                      • No FW on USB flash drive #17604 (XL)
                      • Unsupported printer model #17610 (XL)
                      • Unsupported Buddy FW #17611 (XL)
                      • USB flash error #17613 (XL)
                      • Invalid FW size on USB flash drive #17603 (XL)
                      • USB flash drive not connected #17602 (XL)
                      • Firmware missing #17612 (XL)
                      • FW in internal flash corrupted #17608 (XL)
                      • Hash verification failed #17607 (XL)
                      • Imposter! Fake signature #17606 (XL)
                      • Flash erase error #17605 (XL)
                      • Unsupported firmware BBF file #17614 (XL)
                      • Modular bed error #17250 (XL)
                      • Toolchanger error #17135 (XL) #36135 (CORE One INDX)
                      • Extruder temp not matching #17210 (XL)
                      • Modular bed error #17251 (XL)
                      • Modular bed error #17252 (XL)
                      • Modular bed error #17253 (XL)
                      • Modular bed error #17254 (XL)
                      • Modular bed error #17256 (XL)
                      • Modular bed error #17257 (XL)
                      • Modular bed error #17302 (XL)
                      • Modular bed error #17303 (XL)
                      • Dwarf error #17503 (XL)
                      • ESP error #17505 (XL)
                      • ESP error #17506 (XL)
                      • ESP error #17504 (XL)
                      • Emergency stop #17510 (XL)
                      • Puppy error #17511 (XL)
                      • Puppy error #17512 (XL)
                      • Puppy error #17513 (XL)
                      • Puppy error #17515 (XL)
                      • Puppy error #17516 (XL)
                      • Puppy error #17517 (XL)
                      • Puppy error #17518 (XL)
                      • Puppy error #17519 (XL)
                      • Puppy error #17520 (XL)
                      • Puppy error #17521 (XL)
                      • Puppy error #17522 (XL)
                      • Hotend preheat error #31202 (CORE One) #35202 (CORE One L) #26202 (MK4S) #13202 (MK4) #27202 (MK3.9S) #21202 (MK3.9) 
                      • Bed thermal runaway #31203 (CORE One) #35203 (CORE One L) #36203 (CORE One INDX) #26203 (MK4S) #13203 (MK4) #27203 (MK3.9S) #21203 (MK3.9) #28203 (MK3.5S) #23203 (MK3.5) 
                      • Hotend thermal runaway #31204 (CORE One) #35204 (CORE One L) #26204 (MK4S) #13204 (MK4) #27204 (MK3.9S) #21204 (MK3.9)
                      • Hotend mintemp error #31208 (CORE One) #35208 (CORE One L) #26208 (MK4S) #13208 (MK4) #27208 (MK3.9S) #21208 (MK3.9)
                      • Bed mintemp error #31207 (CORE One) #35207 (CORE One L) #36207 (CORE One INDX) #26207 (MK4S) #13207 (MK4) #27207 (MK3.9S) #21207 (MK3.9) #28207 (MK3.5S) #23207 (MK3.5)
                      • Bed maxtemp error #31205 (CORE One) #35205 (CORE One L) #36205 (CORE One INDX) #26205 (MK4S) #13205 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5)
                      • Selftest failed (XL single-tool)
                      • Filament not loading (XL)
                      • Clogged hotend (XL)
                      • Heatbreak Mintemp error #17211 (XL)
                      • Heatbreak Maxtemp error #17212 (XL)
                      • Homing error X #17304 (XL)
                      • Homing error Y #31305 (CORE One) #35305 (CORE One L) #36305 (CORE One INDX) #17305 (XL)
                      • USB Port Overcurrent #17306 (XL)
                      • USB Device Overcurrent #17307 (XL)
                      • I2C Send Failed #17311 (XL)
                      • I2C Send Busy #17312 (XL)
                      • I2C Send Timeout #17313 (XL)
                      • I2C Send Undefined #17314 (XL)
                      • I2C Receive failed #17315 (XL)
                      • EEPROM I2C Receive Busy #17316 (XL)
                      • I2C Receive Timeout #17317 (XL)
                      • I2C Receive undefined #17318 (XL)
                      • Modular Bed Error #17319 (XL)
                      • Out of memory #17507 (XL)
                      • PNG Buffer Full #17508 (XL)
                      • Loadcell not calibrated #17523 (XL)
                      • Loadcell tare error #17524 (XL)
                      • Loadcell tare failed #17525 (XL)
                      • Loadcell measure failed #17526 (XL)
                      • Loadcell Bad Configuration #17527 (XL)
                      • Loadcell timeout #17528 (XL)
                      • LED Memory Error #17529 (XL)
                      • Marlin Request Timeout #17530 (XL)
                      • BBF Allocation Failed #17531 (XL)
                      • BBF Initialization failed #17532 (XL)
                      • Heatbed Port Overcurrent #31309 (CORE One) #35309 (CORE One L) #26309 (MK4S) #13309 (MK4) #27309 (MK3.9S) #21309 (MK3.9) #28309 (MK3.5S) #23309 (MK3.5) #12309 (MINI) #36309 (INDX)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • I2C Send failed #31311 (CORE One) #35311 (CORE One L) #36311 (CORE One INDX) #26311 (MK4S) #13311 (MK4) #27311 (MK3.9S) #21311 (MK3.9) #28311 (MK3.5S) #23311 (MK3.5) #12311 (MINI/+)
                      • Loadcell Not Calibrated #31523 (CORE One) #35223 (CORE One L) #26523 (MK4S) #13523 (MK4) #27523 (MK3.9S) #21523 (MK3.9)
                      • Loadcell Measure Failed #31526 (CORE One) #35526 (CORE One L) #36526 (CORE One INDX) #26526 (MK4S) #13526 (MK4) #27526 (MK3.9S) #21526 (MK3.9) #36526 (CORE One INDX)
                      • Loadcell Bad Configuration #31527 (CORE One) #35527 (CORE One L) #36527 (CORE One INDX) #26527 (MK4S) #13527 (MK4) #27527 (MK3.9S) #21527 (MK3.9)
                      • Loadcell Timeout #31528 (CORE One) #35528 (CORE One L) #26528 (MK4S) #36528 (CORE One INDX) #13528 (MK4) #27528 (MK3.9S) #21528 (MK3.9)
                      • Heatbreak MINTEMP Error #31211 (CORE One) #35211 (CORE One L) #26211 (MK4S) #13211 (MK4) #27211 (MK3.9S) #21211 (MK3.9)
                      • Modular Bed Error #17320 (XL)
                      • Blown Fuse (MK4/S, MK3.9/S)
                      • Filament not loading (MK4/S, MK3.9/S)
                      • Homing error Y #26305 (MK4S) #13305 (MK4) #21305 (MK3.9) #23305 (MK3.5)
                      • Tangled filament
                      • Factory reset (CORE One L, CORE One, MK4/S, MK3.9/S, MK3.5/S, MINI/+, XL)
                      • Nextruder filament sensor (CORE One, CORE One L, MK4/S, MK3.9/S, XL/+)
                      • XY probe unstable #17105 (XL)
                      • XY position invalid #17106 (XL)
                      • Pin not reached #17107 (XL)
                      • Dock position out of bounds #17103 (XL)
                      • Tool offset out of bounds #17104 (XL)
                      • ESP not connected #17533 (XL)
                      • Connect Registration Failed
                      • Connect Registration Failed #21401 (MK3.9)
                      • Connect Registration Failed #17401 (XL)
                      • Selftest failed (XL multi-tool)
                      • Blue Screen of Death (BSOD) #31538 (CORE One) #35538 (CORE One L) #36538 (CORE One INDX) #26538 (MK4S) #13538 (MK4) #27538 (MK3.9S) #17538 (XL) #21538 (MK3.9) #28538 (MK3.5S) #23538 (MK3.5) #12538 (MINI)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Heatbed temp not matching #31209 (CORE One) #35209 (CORE One L) #26209 (MK4S) #13209 (MK4) #27209 (MK3.9S) #21209 (MK3.9) #28209 (MK3.5S) #23209 (MK3.5)
                      • Hotend temp not matching #31210 (CORE One) #35210 (CORE One L) #26210 (MK4S) #13210 (MK4) #27210 (MK3.9S) #21210 (MK3.9)
                      • Hotend Heater Overcurrent #17322
                      • Heatbed temp not matching #17209 (XL)
                      • Toolchanger problem #17813 (XL multi-tool)
                      • Under-extrusion (Nextruder printers)
                      • EXTRUDER ERROR #17536 (XL)
                      • Nozzle Timeout #31819 (CORE One) #35819 (CORE One L) #36819 (CORE One INDX) #26819 (MK4S) #13819 (MK4) #27819 (MK3.9S) #21819 (MK3.9) #28819 (MK3.5S) #23819 (MK3.5) #17819 (XL) #12819 (MINI)
                      • Uneven bed #31111 (CORE One) #35111 (CORE One L) #36111 (CORE One INDX)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Chamber MAXTEMP error #31214 (CORE One) #35214 (CORE One L) #36214 (CORE One INDX)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Puppy error #31511 (CORE One) #35511 (CORE One L) #36511 (CORE One INDX)
                      • Puppy error #31513 (CORE One) #35513 (CORE One L) #36513 (CORE One INDX)
                      • Fil. sensor troubleshooting #31114 (CORE One) #26114 (MK4S) #13114 (MK4) #27114 (MK3.9S) #21114 (MK3.9) #28114 (MK3.5S) #23114 (MK3.5)
                      • Chamber Mintemp error #31215 (CORE One) #35215 (CORE One L) #36215 (CORE One INDX)
                      • MCU in Buddy is overheated #31825 (CORE One) #35825 (CORE One L) #26825 (MK4S) #27825 (MK3.9S) #28825 (MK3.5S) #13825 (MK4) #21825 (MK3.9) #23825 (MK3.5) #17825 (XL) #12825 (MINI)
                      • The heatbed cooled down during the power outage #31808 (CORE One) #35808 (CORE One L) #26808 (MK4S) #27808 (MK3.9S) #28808 (MK3.5S) #13808 (MK4) #21808 (MK3.9) #23808 (MK3.5) #17808 (XL) 
                      • The G-code isn't fully compatible #31803 (CORE One) #26803 (MK4S) #27803 (MK3.9S) #28803 (MK3.5S) #13803 (MK4) #21803 (MK3.9) #23803 (MK3.5) #17803 (XL) #12803 (MINI)
                      • Filament not detected #31804 (CORE One) #35804 (CORE One L) #26804 (MK4S) #27804 (MK3.9S) #28804 (MK3.5S) #13804 (MK4) #21804 (MK3.9) #23804 (MK3.5) #17804 (XL) #12804 (MINI)
                      • Print preview unfinished selftest #31801 (CORE One) #35801 (CORE One L) #26801 (MK4S) #27801 (MK3.9S) #28801 (MK3.5S) #13801 (MK4) #21801 (MK3.9) #23801 (MK3.5) #17801 (XL) #12801 (MINI)
                      • Crash recovery axis long #31809 (CORE One) #35809 (CORE One L) #26809 (MK4S) #13809 (MK4) #27809 (MK3.9S) #21809 (MK3.9) #28809 (MK3.5S) #23809 (MK3.5) #17809 (XL) #12809 (MINI)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Crash recovery axis short #31810 (CORE One) #35810 (CORE One L) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)
                      • Crash recovery home fail #31812 (CORE One) #35812 (CORE One L) #26812 (MK4S) #13812 (MK4) #27812 (MK3.9S) #21812 (MK3.9) #28812 (MK3.5S) #23812 (MK3.5) #17812 (XL) #12812 (MINI)
                      • Loading obstruction #31119 (CORE One) #35119 (CORE One L) #17119 (XL)
                      • Homing calibration needed #31118 (CORE One) #35118 (CORE One L) #36118 (CORE One INDX)#17118 (XL)
                      • Calibrate homing from menu #31120 (CORE One) #35120 (CORE One L) #36120 (CORE One INDX) #17120 (XL)
                      • MCU overheat #35270
                      • PCB overheat #35271
                      • Data Timeout #35330
                      • AC Controller Fault #35273
                      • AC controller fault #35333 (CORE One L)
                      • AC controller fault #35335 (CORE One L)
                      • AC controller fault #35336 (CORE One L)
                      • Selftest failed (CORE One L/+)
                      • Bed fan is not spinning #35849 (CORE One L)
                      • PSU fan is not spinning #35850 (CORE One L)
                      • Selftest failed (CORE One/+)
                      • Clogged nozzle (CORE One, CORE One L, XL, MK4/S, MK3.9/S)
                      • Adjusting belt tension (CORE One/+, CORE One INDX, CORE One L/+)
                      • SD cards and USB drives
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages

                  43 comments

                  Log in  to post a comment
                  Marcin
                  •
                  Hello. Recent Two version of FW had to make my printer stuck filament every time when I start printing when printer is cold (1st print of the day).
                  Reply
                  Fernando Guerrero
                  •
                  No. I can't 3D print AND I CANT, UNLOAD THE FILAMENT INSIDE THE UPPER PART OF THE MACHINE.

                  THE MACHINE DOENSN'T ALLOW ME TO CONTINUE
                  Reply
                  Jan Kratochvíl
                  •
                  Hello. Please contact our support team with these isssues.
                  Reply
                  Mzee3pots
                  •
                  I had four failed prints where the "filament stuck" message appeared on the LCD screen. I noticed that it was always failing at the same point on the print - i.e. not random!

                  Having read the help above I checked the calibration of the hotend load sensor, and the idler gate screws - all well. So, I changed the speed (slower) by selecting structural 0.2 and that solved the problem.

                  So I still don't know why the error occurred but I have a solution. Any ideas? PS: I am using a new roll of Prusa's PLA+.
                  Reply
                  Guido
                  •
                  It sure doesn't work on my Core One L
                  The filament gets stuck every other print. But when it gets stuck, the printer keeps going with a rattling sound. I use original parts, original filament which came with the printer.
                  Few days old now, quite irritating. I am lost at the moment
                  Reply
                  Extruder
                  •
                  This error is always triggered after the purge line. It never happens during a print. The nozzle is clean. I did cold pull with a nylon filament. I have 6 MK4S printers and all have the same problem.
                  Reply
                  Mark Wilson
                  •
                  Did you find a resolution for this? I have 5 mk4s printers and I have the same issue after the purge line on 3 of my printers consistently.
                  Reply