On the Original Prusa MK4S/MK4/MK3.9/MK3.5, the I2C bus is used for the xBuddy board to communicate with other printer components. All communication is expected to occur within a timeframe: if this does not happen while data is being received by the xBuddy board, the printer will show the message: "HAL detected an I2C timeout when receiving data via I2C."
Error name: I2C Receive Timeout
Error code: #26317 (MK4S) #13317 (MK4) #21317 (MK3.9) #23317 (MK3.5)
Restarting the printer is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact our customer support, we will take it from here.
If you have a question about something that isn't covered here, check out our additional resources.
And if that doesn't do the trick, you can send an inquiry to [email protected] or through the button below.