English
Login

Accelerometer communication failed

#31323 (CORE One) #35323 (CORE One L) #26323 (MK4S) #13323 (MK4) #27323 (MK3.9S) #21323 (MK3.9) #28323 (MK3.5S) #23323 (MK3.5)

Relevant for

MK4 family
MK3.9 family
MK3.5 family
CORE ONE family
1 comment
Article is also available in following languages
English
Čeština
Polski
Deutsch
Français
Español
Italiano
日本語

What happened?

The printer is showing the error "Check that the accelerometer cable is plugged in and not damaged" when doing the input shaper calibration

Error name: Accelerometer communication failed

Error code: #31323 (CORE One) #35323 (CORE One L) #26323 (MK4S) #13323 (MK4) #27323 (MK3.9S) #21323 (MK3.9) #28323 (MK3.5S) #23323 (MK3.5)

This is shown when the accelerometer is not behaving as expected. 

How to fix it?

CORE One L, XL

The Prusa CORE One L and the Original Prusa XL have a built-in accelerometer. If the error occurs in one of these printers, contact our 24/7 technical support, as the issue is most likely in the electronics, and might require a replacement component. 

CORE One/+, MK4/S, MK3.9/S, MK3.5/S

Check the cables and connectors on the accelerometer board, the Wi-Fi module connector, and the xBuddy board for any damage. For connection and access info, check the general accelerometer article for the following printer models: 

Accelerometer boardCable connector (picture taken on CORE One) 
Cable connector (picture taken on MK4S)Jumper cable (picture taken on MK4S)
Was this article helpful?
This action is available only to registered users. Please log-in.