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                  1. Support
                  2. QR Error codes
                  3. Nozzle Heater Overcurrent #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)
                   

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                  Nozzle Heater Overcurrent

                  #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)

                  Relevant for

                  MK4 family
                  MK3.9 family
                  CORE One family
                  CORE One+
                  CORE One INDX
                  7 comments
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                  What happened?

                  The printer is showing the message: "Overcurrent detected on nozzle heater."

                  Error name: Nozzle Heater Overcurrent

                  Error code: #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)

                  The error is shown when a damaged wire is on the hotend heater or any of its connections.

                  How to fix it? 

                  The most likely cause of this issue is damage to the hotend heater cable.

                  Printer equipped with INDX upgrade

                  On printers equipped with INDX upgrade, try parking the current nozzle, and pick up another nozzle. See if the issue follows the print head to another nozzle, or if the error is only on one nozzle.

                  If the issue follows the print head, contact our Customer support.

                  If the issue is only in one nozzle, check the measuring pad to make sure it is clean and has no debris covering it.

                  Printer equipped with LoveBoard

                  On printers equipped with LoveBoard, check the path between the hotend heater and the LoveBoard, and see if any parts are broken or pinched.

                  If there is no damage, check the cable connection to the LoveBoard board. Try reconnecting the cable to its connector.

                  In rare cases, this error message can be shown in case of damage to the LoveBoard, the xBuddy board, or the main cable between the two boards. If the cables and connectors are intact, check the boards for any visible damage.

                  Before opening and manipulating parts and electronic boards, ensure the printer is cooled down and switched off.
                  Always touch the sides of the electronic board while manipulating it
                  . Avoid touching the chips, capacitors, and other parts of the electronics.

                  How to access the LoveBoard left side - CORE One 

                  Using a T10 Torx key, loosen and remove one M3x6rT bolt. Then, release the side cover. 

                  How to access the LoveBoard left side - CORE One L

                  Using a 2.5mm Allen key, remove the M3x10 screw on top of the cover to release it.

                  How to access the LoveBoard left side - MK4/S,  MK3.9/S

                  Slide the LoveBoard cover upward to remove it from the Nextruder

                  How to access the xBuddy board - CORE One, CORE One INDX

                  Locate the xBuddy board case. Looking at the printer from its rear, it is the rightmost case. 

                  Using a T10 Torx key, remove six M3x4bT bolts to release the xBuddy box cover. 

                  The bottom larger board is the xBuddy board, while the top smaller board is the xBuddy extension board. 

                  Once accessed:

                  • Check whether the fuse that protects the extruder is not damaged.
                  • Check the connection of the head cable on the xBuddy board and extension board.
                  Cover removal - CORE One, CORE One INDXCORE One without INDX
                  CORE One INDX - head cable
                  Narrow connector, plugged into the MMU-labeled slot on the xBuddy Extension board.
                  CORE One INDX - head cable
                  Wide connector, plugged it into the Nextruder-labeled slot on the xBuddy board.

                  How to access the xBuddy board - CORE One L

                  Locate the Wi-Fi module on the rear panel of the printer. Using a 2.5 mm Allen key, remove the M3x14 screw. Gently pull the Wi-Fi module straight downward to remove it from the printer.

                  Note that the Wi-Fi module is connected to the electronics with eight spikes.

                  From the inside of the printer, locate on the rear side the highlighted M3x4bT bolts. 

                  Using a T10 Torx key, remove two M3x4rT bolts to release the rear xBuddy box cover. Lift the cover to expose the xBuddy and xBuddy extension boards. 

                  How to access the xBuddy board - MK4/S, MK3.9/S

                  Access the xBuddy board by loosening four M3x6 bolts. 

                  Was this article helpful?
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                  Topics

                  • Troubleshooting
                    • QR Error codes
                      • QR Error codes
                      • Toolchanger error #17135 (XL) #36135 (CORE One INDX)
                      • Bed preheat error #31201 (CORE One) #35201 (CORE One L) #36201 (CORE One INDX) #26201 (MK4S) #13201 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5) 
                      • Emergency stop #31510 (CORE One) #35510 (CORE One L) #36510 (CORE One INDX) #26510 (MK4S) #13510 (MK4) #17510 (XL) #27510 (MK3.9S) #21510 (MK3.9) #28510 (MK3.5S) #23510 (MK3.5) #12510 (MINI)
                      • Hotend preheat error #31202 (CORE One) #35202 (CORE One L) #26202 (MK4S) #13202 (MK4) #27202 (MK3.9S) #21202 (MK3.9) 
                      • Bed thermal runaway #31203 (CORE One) #35203 (CORE One L) #36203 (CORE One INDX) #26203 (MK4S) #13203 (MK4) #27203 (MK3.9S) #21203 (MK3.9) #28203 (MK3.5S) #23203 (MK3.5) 
                      • Hotend thermal runaway #31204 (CORE One) #35204 (CORE One L) #26204 (MK4S) #13204 (MK4) #27204 (MK3.9S) #21204 (MK3.9)
                      • USB not connected #31602 (CORE One) #35602 (CORE One L) #36602 (CORE One INDX) #26602 (MK4S) #13602 (MK4) #27602 (MK3.9S) #21602 (MK3.9) #28602 (MK3.5S) #23602 (MK3.5) #17602 (XL) #12602 (MINI)
                      • Invalid FW size on USB #31603 (CORE One) #35603 (CORE One L) #36603 (CORE One INDX) #26603 (MK4S) #13603 (MK4) #27603 (MK3.9S) #21603 (MK3.9) #28603 (MK3.5S) #23603 (MK3.5) #17603 (XL) #12603 (MINI)
                      • No FW on USB #31604 (CORE One) #35604 (CORE One L) #36604 (CORE One INDX) #26604 (MK4S) #13604 (MK4) #27604 (MK3.9S) #21604 (MK3.9) #28604 (MK3.5S) #23604 (MK3.5) #17604 (XL) #12604 (MINI)
                      • Signature verification failed #31606 (CORE One) #35606 (CORE One L) #36606 (CORE One INDX) #26606 (MK4S) #13606 (MK4) #27606 (MK3.9S) #21606 (MK3.9) #28606 (MK3.5S) #23606 (MK3.5)
                      • Hash verification failed #31607 (CORE One) #35607 (CORE One L) #36607 (CORE One INDX) #26607 (MK4S) #13607 (MK4) #27607 (MK3.9S) #21607 (MK3.9) #28607 (MK3.5S) #23607 (MK3.5) #17607 (XL) #12607 (MINI)
                      • FW in internal flash corrupted #31608 (CORE One) #35608 (CORE One L) #36608 (CORE One INDX) #26608 (MK4S) #13608 (MK4) #27608 (MK3.9S) #21608 (MK3.9) #28608 (MK3.5S) #23608 (MK3.5) #17608 (XL) #12608 (MINI)
                      • Unsupported printer type #31610 (CORE One) #35610 (CORE One L) #36610 (CORE One INDX) #26610 (MK4S) #13610 (MK4) #27610 (MK3.9S) #21610 (MK3.9) #28610 (MK3.5S) #23610 (MK3.5)
                      • Unsupported printer version #31611 (CORE One) #35611 (CORE One L) #36611 (CORE One INDX) #26611 (MK4S) #13611 (MK4) #27611 (MK3.9S) #21611 (MK3.9) #28611 (MK3.5S) #23611 (MK3.5) #17611 (XL) #12611 (MINI)
                      • No FW in internal flash #31612 (CORE One) #35612 (CORE One L) #36612 (CORE One INDX) #26612 (MK4S)  #13612 (MK4) #27612 (MK3.9S) #21612 (MK3.9) #28612 (MK3.5S) #23612 (MK3.5) #20612
                      • File system error #31613 (CORE One) #35613 (CORE One L) #36613 (CORE One INDX) #26613 (MK4S) #13613 (MK4) #27613 (MK3.9S) #21613 (MK3.9) #28613 (MK3.5S) #23613 (MK3.5)
                      • Unsupported BBF version #31614 (CORE One) #35614 (CORE One L) #36614 (CORE One INDX) #26614 (MK4S) #13614 (MK4) #27614 (MK3.9S) #21614 (MK3.9) #28614 (MK3.5S) #23614 (MK3.5)
                      • Flash erase error #31605 (CORE One) #35605 (CORE One L) #36605 (CORE One INDX) #26605 (MK4S) #13605 (MK4) #27605 (MK3.9S) #21605 (MK3.9) #28605 (MK3.5S) #23605 (MK3.5) #17605 (XL) #12605 (MINI)
                      • Hotend mintemp error #31208 (CORE One) #35208 (CORE One L) #26208 (MK4S) #13208 (MK4) #27208 (MK3.9S) #21208 (MK3.9)
                      • Hotend maxtemp error #31206 (CORE One) #35206 (CORE One L) #26206 (MK4S) #13206 (MK4) #27206 (MK3.9S) #21206 (MK3.9) #28206 (MK3.5S) #23206 (MK3.5)
                      • Homing error Z #31301 (CORE One) #35301 (CORE One L) #36301 (CORE One INDX) #26301 (MK4S) #13301 (MK4) #27301 (MK3.9S) #21301 (MK3.9)
                      • Bed mintemp error #31207 (CORE One) #35207 (CORE One L) #36207 (CORE One INDX) #26207 (MK4S) #13207 (MK4) #27207 (MK3.9S) #21207 (MK3.9) #28207 (MK3.5S) #23207 (MK3.5)
                      • Bed maxtemp error #31205 (CORE One) #35205 (CORE One L) #36205 (CORE One INDX) #26205 (MK4S) #13205 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5)
                      • Homing error Y #31305 (CORE One) #35305 (CORE One L) #36305 (CORE One INDX) #17305 (XL)
                      • USB Port overcurrent #31306 (CORE One) #35306 (CORE One L) #36306 (CORE One INDX) #26306 (MK4S) #13306 (MK4) #27306 (MK3.9S) #21306 (MK3.9) #28306 (MK3.5S) #23306 (MK3.5) #12306 (MINI/+)
                      • USB Device Overcurrent #31307 (CORE One) #35307 (CORE One L) #36307 (CORE One INDX) #26307 (MK4S) #13307 (MK4) #27307 (MK3.9S) #21307 (MK3.9) #28307 (MK3.5S) #23307 (MK3.5) #12307 (MINI/+)
                      • Nozzle Heater Overcurrent #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)
                      • Heatbed Port Overcurrent #31309 (CORE One) #35309 (CORE One L) #26309 (MK4S) #13309 (MK4) #27309 (MK3.9S) #21309 (MK3.9) #28309 (MK3.5S) #23309 (MK3.5) #12309 (MINI) #36309 (INDX)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • Out of Memory #31507 (CORE One) #35507 (CORE One L) #26507 (MK4S) #13507 (MK4) #27507 (MK3.9S) #21507 (MK3.9) #28507 (MK3.5S) #23507 (MK3.5) #31507 (CORE One)
                      • PNG Buffer Full #31508 (CORE One) #35508 (CORE One L) #17508 (XL) #26508 (MK4S) #13508 (MK4) #27508 (MK3.9S) #21508 (MK3.9) #28508 (MK3.5S) #23508 (MK3.5) #12508 (MINI)
                      • I2C Send failed #31311 (CORE One) #35311 (CORE One L) #36311 (CORE One INDX) #26311 (MK4S) #13311 (MK4) #27311 (MK3.9S) #21311 (MK3.9) #28311 (MK3.5S) #23311 (MK3.5) #12311 (MINI/+)
                      • I2C Send busy #31312 (CORE One) #35312 (CORE One L) #36312 (CORE One INDX) #26312 (MK4S) #13312 (MK4) #27312 (MK3.9S) #21312 (MK3.9) #28312 (MK3.5S) #23312 (MK3.5) #12312 (MINI/+)
                      • I2C Send Timeout #31313 (CORE One) #35313 (CORE One L) #36313 (CORE One INDX) #26313 (MK4S) #13313 (MK4) #27313 (MK3.9S) #21313 (MK3.9) #28313 (MK3.5S) #23313 (MK3.5) #13313 (MINI/+)
                      • I2C Send Undefined #31314 (CORE One) #35314 (CORE One L) #36314 (CORE One INDX) #26314 (MK4S) #13314 (MK4) #27314 (MK3.9S) #21314 (MK3.9) #28314 (MK3.5S) #23314 (MK3.5) #12314 (MINI/+)
                      • I2C Receive Failed #31315 (CORE One) #35315 (CORE One L) #36315 (CORE One INDX) #26315 (MK4S) #13315 (MK4) #27315 (MK3.9S) #21315 (MK3.9) #28315 (MK3.5S) #23315 (MK3.5) #12315 (MINI/+)
                      • EEPROM I2C Receive Busy #31316 (CORE One) #35316 (CORE One L) #36316 (CORE One INDX) #26316 (MK4S) #13316 (MK4) #27316 (MK3.9S) #21316 (MK3.9) #28316 (MK3.5S) #23316 (MK3.5) #12316 (MINI/+)
                      • I2C Receive Timeout #31317 (CORE One) #35317 (CORE One L) #36317 (CORE One INDX) #26317 (MK4S) #13317 (MK4) #27317 (MK3.9S) #21317 (MK3.9) #28317 (MK3.5S) #23317 (MK3.5) #12317 (MINI/+)
                      • I2C Receive undefined #31318 (CORE One) #35318 (CORE One L) #36318 (CORE One INDX) #26318 (MK4S) #13318 (MK4) #27318 (MK3.9S) #21318 (MK3.9) #28318 (MK3.5S) #23318 (MK3.5) #12318 (MINI/+)
                      • Loadcell Not Calibrated #31523 (CORE One) #35223 (CORE One L) #26523 (MK4S) #13523 (MK4) #27523 (MK3.9S) #21523 (MK3.9)
                      • Loadcell Tare Error #31524 (CORE One) #35524 (CORE One L) #26524 (MK4S) #13524 (MK4) #27524 (MK3.9S) #21524 (MK3.9)
                      • Loadcell Tare Failed #31525 (CORE One) #35525 (CORE One L) #26525 (MK4S) #13525 (MK4) #27525 (MK3.9S) #21525 (MK3.9)
                      • Loadcell Measure Failed #31526 (CORE One) #35526 (CORE One L) #36526 (CORE One INDX) #26526 (MK4S) #13526 (MK4) #27526 (MK3.9S) #21526 (MK3.9) #36526 (CORE One INDX)
                      • Loadcell Bad Configuration #31527 (CORE One) #35527 (CORE One L) #36527 (CORE One INDX) #26527 (MK4S) #13527 (MK4) #27527 (MK3.9S) #21527 (MK3.9)
                      • Loadcell Timeout #31528 (CORE One) #35528 (CORE One L) #26528 (MK4S) #36528 (CORE One INDX) #13528 (MK4) #27528 (MK3.9S) #21528 (MK3.9)
                      • Marlin Request Timeout #31530 (CORE One) #35530 (CORE One L) #36530 (CORE One INDX) #26530 (MK4S) #13530 (MK4) #27530 (MK3.9S) #21530 (MK3.9) #28530 (MK3.5S) #23530 (MK3.5)
                      • LED Memory Error #31529 (CORE One) #35529 (CORE One L) #36529 (CORE One INDX) #26529 (MK4S) #13529 (MK4) #27529 (MK3.9S) #21529 (MK3.9) #28529 (MK3.5S) #23529 (MK3.5)
                      • BBF Allocation Failed #31531 (CORE One) #35531 (CORE One L) #36531 (CORE One INDX) #26531 (MK4S) #13531 (MK4) #27531 (MK3.9S) #21531 (MK3.9) #28531 (MK3.5S) #23531 (MK3.5)
                      • BBF Initialization Failed #31532 (CORE One) #35532 (CORE One L) #36532 (CORE One INDX) #26532 (MK4S) #13532 (MK4) #27532 (MK3.9S) #21532 (MK3.9) #28532 (MK3.5S) #23532 (MK3.5)
                      • ESP Error #31504 (CORE One) #35504 (CORE One L) #26504 (MK4S) #13504 (MK4) #27504 (MK3.9S) #21504 (MK3.9) #28504 (MK3.5S) #23504 (MK3.5) 
                      • ESP Error #31505 (CORE One) #35505 (CORE One L) #26505 (MK4S) #13505 (MK4) #27505 (MK3.9S) #21505 (MK3.9) #28505 (MK3.5S) #23505 (MK3.5)
                      • ESP Error #31506 (CORE One) #35506 (CORE One L) #26506 (MK4S) #13506 (MK4) #27506 (MK3.9S) #21506 (MK3.9) #28506 (MK3.5S) #23506 (MK3.5)
                      • Heatbreak MINTEMP Error #31211 (CORE One) #35211 (CORE One L) #26211 (MK4S) #13211 (MK4) #27211 (MK3.9S) #21211 (MK3.9)
                      • Heatbreak MAXTEMP Error #31212 (CORE One) #35212 (CORE One L) #26212 (MK4S) #13212 (MK4) #27212 (MK3.9S) #21212 (MK3.9) 
                      • Homing error X #26304 (MK4S) #13304 (MK4) #27304 (MK3.9S) #21304 (MK3.9) #28304 (MK3.5S) #23304 (MK3.5)
                      • Precise Refinement Failed #31102 (CORE One) #35102 (CORE One L) #36102 (CORE One INDX) #17102 (XL)
                      • Power Panic #36321 (INDX) #31321 (CORE One) #35321 (CORE One L) #26321 (MK4S) #13321 (MK4) #27321 (MK3.9S) #21321 (MK3.9) #28321 (MK3.5S) #23321 (MK3.5) 
                      • MCU Maxtemp Error #31213 (CORE One) #35213 (CORE One L) #26213 (MK4S) #13213 (MK4) #27213 (MK3.9S) #21213 (MK3.9) #17213 (XL) #12213 (MINI/+)
                      • Firmware Update Required #31701 (CORE One) #35701 (CORE One L) #36701 (CORE One INDX) #26701 (MK4S) #13701 (MK4) #27701 (MK3.9S) #21701 (MK3.9) #28701 (MK3.5S) #23701 (MK3.5)
                      • Connect Registration Failed #31401 (CORE One) #35401 (CORE One L) #36401 (CORE One INDX) #17401 (XL) #26401 (MK4S) #13401 (MK4) #27401 (MK3.9S) #21401 (MK3.9) #28401 (MK3.5S) #23401 (MK3.5) #12401 (MINI)
                      • Nozzle Cleaning Failed #31834 (CORE One) #35834 (CORE One L) #26834 (MK4S) #13834 (MK4) #27834 (MK3.9S) #21834 (MK3.9) #17834 (XL)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Heatbed temp not matching #31209 (CORE One) #35209 (CORE One L) #26209 (MK4S) #13209 (MK4) #27209 (MK3.9S) #21209 (MK3.9) #28209 (MK3.5S) #23209 (MK3.5)
                      • Unknown error #31601 (CORE One) #35601 (CORE One L) #36601 (CORE One INDX) #26601 (MK4S) #13601 (MK4) #27601 (MK3.9S) #21601 (MK3.9) #28601 (MK3.5S) #23601 (MK3.5) #17601 (XL) #12601 (MINI)
                      • Extruder not detected #31615 (CORE One) #35615 (CORE One L) #36615 (CORE One INDX) #26615 (MK4S) #13615 (MK4) #27615 (MK3.9S) #21615 (MK3.9) #28615 (MK3.5S) #23615 (MK3.5)
                      • Steel sheet not detected #31109 (CORE One) #35109 (CORE One L) #36109 (CORE One INDX)
                      • Door Open #31110 (CORE One) #35110 (CORE One L) #36110 (CORE One INDX)
                      • Firmware x printer mismatch #31609 (CORE One) #35609 (CORE One L) #36609 (CORE One INDX) #17609 (XL) #26609 (MK4S) #13609 (MK4) #27609 (MK3.9S) #21609 (MK3.9) #28609 (MK3.5S) #23609 (MK3.5) #12609 (MINI)
                      • Heaters Timeout #31817 (CORE One) #35817 (CORE One L) #36817 (CORE One INDX) #26817 (MK4S) #13817 (MK4) #27817 (MK3.9S) #21817 (MK3.9) #28817 (MK3.5S) #23817 (MK3.5) #17817 (XL) #12817 (MINI)
                      • Nozzle Timeout #31819 (CORE One) #35819 (CORE One L) #36819 (CORE One INDX) #26819 (MK4S) #13819 (MK4) #27819 (MK3.9S) #21819 (MK3.9) #28819 (MK3.5S) #23819 (MK3.5) #17819 (XL) #12819 (MINI)
                      • Uneven bed #31111 (CORE One) #35111 (CORE One L) #36111 (CORE One INDX)
                      • Ceiling clearance violation #31112 (CORE One) #35112 (CORE One L) #36112 (CORE One INDX)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Filament Sensors Disabled #31115 (CORE One) #35115 (CORE One L) #36102 (CORE One INDX) #17115 (XL) #26115 (MK4S) #13115 (MK4) #27115 (MK3.9S) #21115 (MK3.9) #28115 (MK3.5S) #23115 (MK3.5) #12115 (MINI/+)
                      • Chamber MAXTEMP error #31214 (CORE One) #35214 (CORE One L) #36214 (CORE One INDX)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Failed to Reach Chamber Temperature #31259 (CORE One) #35259 (CORE One L) #36259 (CORE One INDX)
                      • Puppy error #31511 (CORE One) #35511 (CORE One L) #36511 (CORE One INDX)
                      • Puppy error #31512 (CORE One) #35512 (CORE One L) #36512 (CORE One INDX)
                      • Puppy error #31513 (CORE One) #35513 (CORE One L) #36513 (CORE One INDX)
                      • Puppy error #31514 (CORE One) #35514 (CORE One L) #36514 (CORE One INDX)
                      • Puppy error #31515 (CORE One) #35515 (CORE One L) #36515 (CORE One INDX)
                      • Puppy error #31516 (CORE One) #35516 (CORE One L) #36516 (CORE One INDX)
                      • Puppy error #31517 (CORE One) #35517 (CORE One L) #36517 (CORE One INDX)
                      • Puppy error #31518 (CORE One) #35518 (CORE One L) #36518 (CORE One INDX)
                      • Puppy error #31519 (CORE One) #35519 (CORE One L) #36519 (CORE One INDX)
                      • Puppy error #31520 (CORE One) #35520 (CORE One L) #36520 (CORE One INDX)
                      • Puppy error #31521 (CORE One) #35521 (CORE One L) #36521 (CORE One INDX)
                      • Puppy error #31522 (CORE One) #35522 (CORE One L) #36522 (CORE One INDX)
                      • Chamber overheating #31260 (CORE One) #35260 (CORE One L) #36260 (CORE One INDX) #17260 (XL)
                      • Chamber temperature is critical #31261 (CORE One) #35261 (CORE One L) #36261 (CORE One INDX) #17261 (XL)
                      • Fil. sensor troubleshooting #31114 (CORE One) #26114 (MK4S) #13114 (MK4) #27114 (MK3.9S) #21114 (MK3.9) #28114 (MK3.5S) #23114 (MK3.5)
                      • Chamber Mintemp error #31215 (CORE One) #35215 (CORE One L) #36215 (CORE One INDX)
                      • Accelerometer communication failed #31323 (CORE One) #35323 (CORE One L) #26323 (MK4S) #13323 (MK4) #27323 (MK3.9S) #21323 (MK3.9) #28323 (MK3.5S) #23323 (MK3.5)
                      • ESP not connected #31533 (CORE One) #35533 (CORE One L) #26533 (MK4S) #13533 (MK4) #27533 (MK3.9S) #21533 (MK3.9) #28533 (MK3.5S) #23533 (MK3.5)
                      • Unknown file system #31703 (CORE One) #35703 (CORE One L) #36703 (CORE One INDX) #26703 (MK4S) #13703 (MK4) #27703 (MK3.9S) #21703 (MK3.9) 
                      • MCU in Buddy is overheated #31825 (CORE One) #35825 (CORE One L) #26825 (MK4S) #27825 (MK3.9S) #28825 (MK3.5S) #13825 (MK4) #21825 (MK3.9) #23825 (MK3.5) #17825 (XL) #12825 (MINI)
                      • The heatbed cooled down during the power outage #31808 (CORE One) #35808 (CORE One L) #26808 (MK4S) #27808 (MK3.9S) #28808 (MK3.5S) #13808 (MK4) #21808 (MK3.9) #23808 (MK3.5) #17808 (XL) 
                      • The G-code isn't fully compatible #31803 (CORE One) #26803 (MK4S) #27803 (MK3.9S) #28803 (MK3.5S) #13803 (MK4) #21803 (MK3.9) #23803 (MK3.5) #17803 (XL) #12803 (MINI)
                      • Print preview wrong filament #31805 (CORE One/+) #35805 (CORE One L) #36805 (CORE One INDX) #26805 (MK4S) #27805 (MK3.9S) #28805 (MK3.5S) #13805 (MK4) #21805 (MK3.9) #23805 (MK3.5) #17805 (XL) #12805 (MINI)
                      • Filament not detected #31804 (CORE One) #35804 (CORE One L) #26804 (MK4S) #27804 (MK3.9S) #28804 (MK3.5S) #13804 (MK4) #21804 (MK3.9) #23804 (MK3.5) #17804 (XL) #12804 (MINI)
                      • Print preview unfinished selftest #31801 (CORE One) #35801 (CORE One L) #26801 (MK4S) #27801 (MK3.9S) #28801 (MK3.5S) #13801 (MK4) #21801 (MK3.9) #23801 (MK3.5) #17801 (XL) #12801 (MINI)
                      • Print fan error #31816 (CORE One) #26816 (MK4S) #27816 (MK3.9S) #13816 (MK4) #21816 (MK3.9) #17816 (XL)
                      • Print preview MMU filament inserted #31806 (CORE One) #26806 (MK4S) #13806 (MK4) #27806 (MK3.9S) #21806 (MK3.9) #28806 (MK3.5S) #23806 (MK3.5)
                      • Crash recovery axis long #31809 (CORE One) #35809 (CORE One L) #26809 (MK4S) #13809 (MK4) #27809 (MK3.9S) #21809 (MK3.9) #28809 (MK3.5S) #23809 (MK3.5) #17809 (XL) #12809 (MINI)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Crash recovery axis short #31810 (CORE One) #35810 (CORE One L) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)
                      • Crash recovery home fail #31812 (CORE One) #35812 (CORE One L) #26812 (MK4S) #13812 (MK4) #27812 (MK3.9S) #21812 (MK3.9) #28812 (MK3.5S) #23812 (MK3.5) #17812 (XL) #12812 (MINI)
                      • Hotend fan error #31828 (CORE One) #35828 (CORE One L) #26828 (MK4S) #27828 (MK3.9S) #13828 (MK4) #21828 (MK3.9) #17828 (XL)
                      • New firmware available #31802 (CORE One) #35802 (CORE One L) #26802 (MK4S) #13802 (MK4) #27802 (MK3.9S) #21802 (MK3.9) #28802 (MK3.5S) #23802 (MK3.5) #17802 (XL) #12802 (MINI)
                      • Chamber filtration fan is not spinning #31840 (CORE One) #35840 (CORE One L) #36840 (CORE One INDX)
                      • USB flash disk error #31821 (CORE One) #35821 (CORE One L) #26821 (MK4S) #13821 (MK4) #27821 (MK3.9S) #21821 (MK3.9) #28821 (MK3.5S) #23821 (MK3.5) #17821 (XL) #12821 (MINI)
                      • Hotend temp discrepancy #31818 (CORE One) #17818 (XL) #26818 (MK4S) #13818 (MK4) #27818 (MK3.9S) #21818 (MK3.9) #28818 (MK3.5S) #23818 (MK3.5) #12818 (MINI)
                      • Steppers timeout #31820 (CORE One) #35820 (CORE One L) #17820 (XL) #26820 (MK4S) #13820 (MK4) #27820 (MK3.9S) #21820 (MK3.9) #28820 (MK3.5S) #23820 (MK3.5) #12820 (MINI)
                      • Heatbreak thermistor fail #31822 (CORE One) #35822 (CORE One L) #17822 (XL) #26822 (MK4S) #13822 (MK4) #27822 (MK3.9S) #21822 (MK3.9)
                      • Print preview tools mapping #31814 (CORE One) #36814 (CORE One INDX) #17814 (XL) #26814 (MK4S) #13814 (MK4) #27814 (MK3.9S) #21814 (MK3.9) #28814 (MK3.5S) #23814 (MK3.5)
                      • Quick pause #31835 (CORE One) #35835 (CORE One L) #36835 (CORE One INDX) #17835 (XL) #26835 (MK4S) #13835 (MK4) #27835 (MK3.9S) #21835 (MK3.9) #28835 (MK3.5S) #23835 (MK3.5) #12835 (MINI)
                      • Not downloaded #31824 (CORE One) #35824 (CORE One L) #17824 (XL) #26824 (MK4S) #13824 (MK4) #27824 (MK3.9S) #21824 (MK3.9) #28824 (MK3.5S) #23824 (MK3.5) #12824 (MINI)
                      • Filament runout #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)
                      • MMU load unload error #31815 (CORE One) #26815 (MK4S) #13815 (MK4) #27815 (MK3.9S) #21815 (MK3.9) #28815 (MK3.5S) #23815 (MK3.5)
                      • Probing failed #31833 (CORE One) #35833 (CORE One L) #36833 (CORE One INDX) #17833 (XL) #26833 (MK4S) #13833 (MK4) #27833 (MK3.9S) #21833 (MK3.9) #28833 (MK3.5S) #23833 (MK3.5) #12833 (MINI)
                      • Loading timeout #31836 (CORE One) #35836 (CORE One L) #17836 (XL) #26836 (MK4S) #13836 (MK4) #27836 (MK3.9S) #21836 (MK3.9) #28836 (MK3.5S) #23836 (MK3.5) #12836 (MINI)
                      • Selftest not passed #31537 (CORE One) #35537 (CORE One L) #36537 (CORE One INDX) #17537 (XL) #26537 (MK4S) #13537 (MK4) #27537 (MK3.9S) #21537 (MK3.9) #28537 (MK3.5S) #23537 (MK3.5) #12537 (MINI)
                      • G-code cropped #31535 (CORE One) #35535 (CORE One L) #36535 (CORE One INDX) #17535 (XL) #26535 (MK4S) #13535 (MK4) #27535 (MK3.9S) #21535 (MK3.9) #28535 (MK3.5S) #23535 (MK3.5) #12535 (MINI)
                      • G-code corruption #31534 (CORE One) #35534 (CORE One L) #36534 (CORE One INDX) #17534 (XL) #26534 (MK4S) #13534 (MK4) #27534 (MK3.9S) #21534 (MK3.9) #28534 (MK3.5S) #23534 (MK3.5) #12534 (MINI)
                      • G-code metrics config change #31403 (CORE One) #35403 (CORE One L) #36403 (CORE One INDX) #17403 (XL) #26403 (MK4S) #13403 (MK4) #27403 (MK3.9S) #21403 (MK3.9) #28403 (MK3.5S) #23403 (MK3.5) #12403 (MINI)
                      • Display problem detected #36324 (INDX) #31324 (CORE One) #35324 (CORE One L) #17324 (XL) #26324 (MK4S) #13324 (MK4) #27324 (MK3.9S) #21324 (MK3.9) #28324 (MK3.5S) #23324 (MK3.5)
                      • Loading obstruction #31119 (CORE One) #35119 (CORE One L) #17119 (XL)
                      • Homing calibration needed #31118 (CORE One) #35118 (CORE One L) #36118 (CORE One INDX)#17118 (XL)
                      • Calibrate homing from menu #31120 (CORE One) #35120 (CORE One L) #36120 (CORE One INDX) #17120 (XL)
                      • Enclosure filter expiration warning #31831 (CORE One) #35831 (CORE One L) #36831 (CORE One INDX) #17831 (XL)
                      • Enclosure filter expiration #31832 (CORE One) #35832 (CORE One L) #36832 (CORE One INDX) #17832 (XL)
                      • File error #31807 (CORE One/+) #35807 (CORE One L) #17807 (XL) #26807 (MK4S) #13807 (MK4) #27807 (MK3.9S) #21807 (MK3.9) #28807 (MK3.5S) #23807 (MK3.5) #12807 (MINI/+)
                      • Chamber Cooling Fan Error #31839 (CORE One) #35839 (CORE One L) #36839 (CORE One INDX)
                      • Calibrate dock from menu #17136 (XL) #36136 (CORE One INDX)
                      • Toolchanger error #36135 (CORE One INDX) #17135 (XL)
                      • Retry tool park 36128 (CORE One INDX)
                      • Unknown nozzle #36121 (CORE One INDX)
                      • Unknown nozzle #36122 (CORE One INDX)
                      • Tool park failed #36127 (Core One INDX)
                      • Abort print? #36129 (CORE One INDX)
                      • Hotend preheat error #36202 (CORE One INDX)
                      • Chamber overheating #36260 (INDX) #31260 (CORE One) #35260 (CORE One L) #17260 (XL)
                      • Chamber temperature is critical #36261 (INDX) #31261 (CORE One L) #35261 (CORE One) #17261 (XL)
                      • Unexpected tool #36132 (CORE One INDX)
                      • Hotend burn risk #31140 (CORE One) #35140 (CORE One L)
                      • Tool lost #36137 (CORE One INDX)
                      • Tool pickup failed #36138 (CORE One INDX)
                      • Tool park failed #36139 (CORE One INDX)
                      • Unsafe XY tool offset #36133 (CORE One INDX)
                      • Unsafe Sensor Position #36134 (CORE One INDX)
                      • Maintenance warning #31117 (CORE One) #26117 (MK4S) #13117 (MK4) #27117 (MK3.9S) #21117 (MK3.9) #28117 (MK3.5S) #23117 (MK3.5)
                      • Maintenance failure warning #31116 (CORE One) #26116 (MK4S) #13116 (MK4) #27116 (MK3.9S) #21116 (MK3.9)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • Printer troubleshooting
                    • Print Error Messages

                  5 comments

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                  NickAtNight
                  •
                  Just got this error on my new KIT. Printer has been built for only one day. Have a handful of successful prints.

                  Printer was 3 h 17 m into a Gnome supportless with glasses at failure. First print of the Gnome worked well (well, after two failed attempts due to a filament issue)
                  Reply
                  Jan Kratochvíl
                  •
                  Hello. Please contact our support team.
                  Reply
                  EdP
                  •
                  I am facing the same problem with a printer that seems now "bricked". The error comes up almost as soons as the machine boots into the menu page. I have been on with support now twice and the problem is not solved. I have measured the hotend to be ~15 ohms and have installed a new love board that was sent to me. I am being told that a new main cable can be sent out to see if this fixes the problem. Any advice in the interim would be appreciated. Thanks
                  Reply
                  Binarybandit
                  •
                  I have the same issue with my second hotend heater.
                  So I measured the resistance of both:
                  Working one: 16 Ohm
                  Defect one: 1 Ohm
                   
                  Seems to me, that I need a new one :-(
                  Reply
                  davsan
                  •
                  how can a supposedli bent powercable from the hotend provoke overcurrent alarm as suggested by your support team? I'm really curious if the cable I will receive next week will solve the 13308 alarm ...
                  Reply
                  andred
                  •
                  What should the normal resistance (range) of the hotend heater be please? It's not mentioned in https://help.prusa3d.com/article/multimeter-usage_2117
                  Reply
                  Kevinmk37
                  •
                  hot end heater 12.3 - 15.1 ohms for MK4s, 3.9, and 3s
                  Reply