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The printer is showing the message "The tool is still detected after parking. Motors are disabled. Make sure the dock is empty, then press Retry".
Error name: Tool park failed
Error code: #36139 (CORE One INDX)
Issued when the printer still detects a picked tool after parking.
With the motors disabled, it is possible to move the printhead by hand. Ensure the affected tool is attached to the printhead, and if not, manually pick it from its dock, then press Retry. It is possible this is enough for the printer to fix the issue.
Should the error persists, do not hesitate to contact our 24/7 technical support.
5 comments
hold a magnet on the spot with reversed polarity and it clicks.
but this shouldnt happen several times in one print.
whats the reason..
I had to do some more steps, but not too complicated:
Basically, all i had to do was to remove the Fan and the front panels of the INDX Toolhead (2xTX Screws are below the toolhead for this). Be careful, the cover needs to be lifted up/front. It's a bit awkward to describe.
Then I discovered, that the Pin/Wire which comes from the magnet and enables the release mechanism was below the actual mechanism. I moved it up, so it sits on top of the golden notch of the mechanism gear. Then I put it all together again, powered the printer on and voila - parking worked again!