Unexpected error

#10501 (SL1/SL1S)

Relevant for

SL1
SL1S SPEED
2 comments
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What happened?

The printer is displaying the message: "An unexpected error has occurred. If print job is in progress, it should be finished. You can turn the printer off by pressing the front power button. See the handbook to learn how to save a log file and send it to us."

Error name: Unexpected error 

Error code: #10501

This error is shown when the printer finds an unexpected error. If the error is shown during a print, the current job will be finished. You can turn the printer off by pressing the front power button.

How to fix it?

Flash the firmware to the latest version.

In case the issue persists, save the log file to a USB drive, or update the log to the Prusa Server as shown here: Saving log file (SL1/SL1S), and contact your support.

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2 comments

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HoryAycardo
•
After more than a year, I started using my SL1S printer again. When I turned it on, it showed this 10501 error. I tried restarting, upgrading to the latest firmware 1.8.0, I powered down and powered up. Still, I was getting the same error. I formatted the USB drive (FAT32), copied 1.8.0.raucb to the drive, started the printer. Still same error. Copying the logs to the USB drive was taking too long. So I canceled it.

Last resort was to downgrade to firmware 1.7 and did a factory reset. Restarted and this time, the printer started and walked me through the system test and calibration. All good. Just wondering what happened and why my printer was behaving this way after more than a year of non-use.
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rebelgnome
•
Got this error on firmware 1.8.0. System hanged when trying to upload log files. Reverted back to 1.7.2 and printer is working again. Waiting on 1.8.1
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