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AC controller fault

#35337 (CORE One L)

Relevant for

CORE One L
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What happened?

The printer is showing the message "Power grid is operating outside of specification". This error message is triggered in case of an issue with the electrical network.

Error name: AC controller fault

Error code: #35337

How to fix it?

Ensure the printer is connected directly to a stable power source. Avoid using UPS units or generators.

If the issue occurs with the printer connected directly to an electrical socket, we recommend checking for issues on the electrical grid. The power supply operates with an input in the range of 100-240 VAC, 50-60Hz. 

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6 comments

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BFeely
Watching 3D Musketeers, it would appear that the power supply should be a bit more tolerant so as to prevent this failure when running on generator or UPS, as the sensitivity of the monitoring is gatekeeping the machine to regions that aren't susceptible to unstable grid power.
RobbyCreative
This issue was experienced with cord plugged into outlet on the wall.
Jacobkgreene
I also experienced this plugged straight into the wall.
Ruebarb
Just had this, was plugged into a UPS.
malcb37
happened to me also