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                  1. Support
                  2. Original Prusa MMU2S
                  3. QR Error codes
                  4. Load to extruder failed #04108 (MMU)
                   

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                  Load to extruder failed

                  #04108 (MMU)

                  Relevant for

                  MMU2S
                  MMU3
                  19 comments
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                  What happened?

                  While loading into the extruder, the printer performs an automatic loading check as soon as the filament sensor detects a filament. If the check fails, this error is shown. Each failed load might be accompanied by the printer beeping.

                  The printer’s automatic loading check loads approximately 40mm of filament and then unloads 30mm of it. If the filament sensor stops detecting a filament at any time during the process, the error is shown. This process is very sensitive, so a precise Filament sensor calibration is needed to prevent print defects.

                   MK3/S/+

                  While your MK3S+ is performing the loading check, solid blocks should be generated on the bottom of the LCD, representing the IR filament sensor detecting a filament during the process.

                  If there is a line instead of any blocks (drop in the sensor’s reading), this means that the sensor stopped detecting filament at that moment, resulting in a failed loading check. The printer then retries the load. If the cut function is enabled, the MMU tries to cut a filament tip. If the drop while loading persists even during the retries, the printer unloads the filament and shows the error.

                  • Redo the IR filament sensor calibration (MMU3, MMU2S).
                  • While the printer is Idle, you can use the Loading test in LCD menu -> Settings -> Loading Test to verify that the filament can load properly.
                  • Inspect the extruder to rule out a hardware fault, such as misaligned Bondtech gears or Extruder Idler shaft not inserted correctly.
                  • If the issue persists over multiple unloads, check the extruder for clogging.

                  MK4/S, MK3.9/S, CORE One

                  • Make sure that the extruder has been modified to the MMU version.
                  MK4/S, MK3.9/SCORE One
                  • With the printer idle, go into the menu in Filament -> Load to Nozzle, and load each of the filaments to the nozzle to see if they can be properly loaded.
                  • Go to the printer menu to Control -> Calibrations & Tests, and repeat the Gears Calibration and the Filament Sensor Calibration.
                  • On the CORE One, go into the printer menu in Settings -> Hardware -> MMU, and set the PTFE length.

                  Other

                  • Inspect the filament spool and the buffer for excessive friction or filament jam. Make sure the filament is able to move freely.
                  • Use only high-quality filaments. Certain poor-quality filaments or very specific types of material might not work correctly with the MMU.
                  • Undo the PTFE tube from the FESTO fitting and pull the filament out by hand to inspect it. The last 40cm (15") of each should have no dents in it, or the gears won't be able to grab the filament. Cut off part of the filament with defects such as indentation or a deformed tip. Make sure the filament end is straight and has a sharp tip at the end. Reattach the PTFE tube and hit Retry.

                   

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                  Topics

                  • Troubleshooting
                    • QR Error codes
                      • FINDA didn't trigger #04101 (MMU)
                      • FINDA: Filament Stuck #04102 (MMU)
                      • Filament sensor didn't trigger #04103 (MMU)
                      • Filament sensor: Fil. stuck #04104 (MMU)
                      • Pulley cannot move #04105 (MMU)
                      • Idler cannot home #04125 (MMU)
                      • Selector cannot home #04115 (MMU)
                      • Selector cannot move #04116 (MMU)
                      • Filament sensor too early #04106 (MMU)
                      • Inspect FINDA #04107 (MMU)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • Load to extruder failed #04108 (MMU)
                      • Unload manually #04506 (MMU)
                      • Filament ejected #04507 (MMU)
                      • MMU Selftest failed #04305 (MMU)
                      • MMU not responding #04401 (MMU)
                      • Communication error #04402 (MMU)
                      • Firmware update needed #04504 (MMU)
                      • Firmware runtime error #04505 (MMU)
                      • TMC driver error #04301 (MMU)
                      • Invalid tool #04502 (MMU)
                      • Filament already loaded #04501 (MMU)
                      • Queue full #04503 (MMU)
                      • Unknown error #04900 (MMU)
                      • Warning: TMC too hot #04201 (MMU)
                      • Warning: TMC too hot #04211 (MMU)
                      • Warning: TMC too hot #04221 (MMU)
                      • TMC overheat error #04202 (MMU)
                      • TMC overheat error #04212 (MMU)
                      • TMC overheat error #04222 (MMU)
                      • TMC Driver reset #04302 (MMU)
                      • TMC Driver reset #04312 (MMU)
                      • TMC Driver reset #04322 (MMU)
                      • TMC Undervoltage error #04303 (MMU)
                      • TMC Undervoltage error #04313 (MMU)
                      • TMC Undervoltage error #04323 (MMU)
                      • MMU MCU Error #04306 (MMU)
                      • TMC driver error #04311 (MMU)
                      • TMC driver error #04321 (MMU)
                      • MMU Selftest failed #04315 (MMU)
                      • MMU Selftest failed #04325 (MMU)
                      • Filament change #04508 (MMU)
                      • MMU MCU Underpower #04307 (MMU)
                      • TMC driver shorted #04304 (MMU)
                      • TMC driver shorted #04314 (MMU)
                      • TMC driver shorted #04324 (MMU)
                      • Print preview MMU filament inserted #31806 (CORE One) #26806 (MK4S) #13806 (MK4) #27806 (MK3.9S) #21806 (MK3.9) #28806 (MK3.5S) #23806 (MK3.5)
                      • Print preview tools mapping #31814 (CORE One) #36814 (CORE One INDX) #17814 (XL) #26814 (MK4S) #13814 (MK4) #27814 (MK3.9S) #21814 (MK3.9) #28814 (MK3.5S) #23814 (MK3.5)
                      • MMU load unload error #31815 (CORE One) #26815 (MK4S) #13815 (MK4) #27815 (MK3.9S) #21815 (MK3.9) #28815 (MK3.5S) #23815 (MK3.5)
                      • Maintenance warning #31117 (CORE One) #26117 (MK4S) #13117 (MK4) #27117 (MK3.9S) #21117 (MK3.9) #28117 (MK3.5S) #23117 (MK3.5)
                      • Maintenance failure warning #28116 (MK3.5S) #23116 (MK3.5)
                      • Maintenance failure warning #31116 (CORE One) #26116 (MK4S) #13116 (MK4) #27116 (MK3.9S) #21116 (MK3.9)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • Printer troubleshooting
                    • Print Error Messages

                  12 comments

                  Log in  to post a comment
                  Marsouin
                  •
                  Hi all,
                  I had several hundred hours of successful prints with my Core One+ with MMU3 and then that error came from nowhere. I turned almost crazy and had to be really careful not to throw the whole printer out the window. I tried everything I could find here and on various forums, nothing helped.
                  The miracle came when I tried to manually load the filament from the Festo on the printhead, without the PTFE tube, by preheating the nozzle then moving the extruder manually. The nextruder was jammed, making its caracteristic clicking sound. It never went far enough when trying to load from the MMU3 to reach this point.
                  I thought it was the nozzle that was clogged. No luck in trying to clean it, so I changed it. Still "clogged", which is impossible with a brand new nozzle.
                  So, I ended up disassembling the nextruder, cleaning it - there were some filaments flakes here and there and the teeth were dirty. Then I assembled it back, ran some tests (gear calibration, force sensor, filament sensor) et voilà, everything is working as it should.
                  Hope this can help someone :)

                  Ho and, please, please Prusa. Add a *Cancel* button on the various tests, loading/unloading screens etc. When you are fighting with a stuburn printer, you end up having to reset it dozen of times when things don't go as expected and that does really not help to keep a cool head.
                  Reply
                  Mukluk Actual
                  •
                  "On the CORE One, go into the printer menu in Settings -> Hardware -> MMU, and set the PTFE length."

                  Set the PTFE length to *what* value? 390 mm?
                  Reply
                  waynix
                  •
                  There may be a solution using this mod:

                  https://www.printables.com/model/275550-mk3s-no-chimney-mmu23-mod-super-easy-fs-calibratio

                  The chimney feels like bad design of prusa, it is very hard to get this setup correctly.
                  Reply
                  Jhirai20
                  •
                  This is so frustrating, none of this works on my core one. I really regret buying this shit.
                  Reply
                  Jan Kratochvíl
                  •
                  Hello. If you are having trouble, you can contact our support team for help.
                  Reply
                  Gilles160
                  •
                  It does not say what I shall do when this message occurs near the end of a long print that I don’t want to restart
                  Reply