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                  1. Support
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                  3. Selector cannot home #04115 (MMU)
                   

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                  Selector cannot home

                  #04115 (MMU)

                  Relevant for

                  MMU2S
                  MMU3
                  12 comments
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                  What happened?

                  Before it can align with any of the filament positions, the selector on the MMU unit needs to be “homed” to determine its position. For that, the selector moves from one end stop to the other while measuring the distance between them. The selector will home after the unit starts up, has been reset, or after another error occurred.

                  In case the Selector can't find the first homing endstop, or the distance between the endstops differs from the expected value, the printer will show this error.

                  Distance between the Selector endstops: 75mm
                  Allowed deviation: 3mm

                  How to fix it?

                  The selector might not move due to obstacles, debris, or remaining filament in its way. Before proceeding, make sure that the path of the selector is clean, and that any filament that has been cut by the selector blade is removed.

                  Clean also any filament that might be under the selector in the pulley body.

                  Clearing the Selector

                  Open the front Festo fitting to check the Selector.

                  If there is filament sticking out from the front PTFE tube, or sticking out from the MMU unit into the selector, take an Allen key to push the filament back.

                  If the selector has tried to move with the filament still inside it, turn the printer off, and manually turn the motor threaded rod until it aligns with the pulley body and you can pull the filament from the back of the MMU unit or push from the front of the selector with an Allen key. After that, adjust the FINDA height.

                  Assembly

                  In case the Selector is clean from filaments, check the following items in the MMU unit assembly.

                  • Verify if the SuperFINDA sensor reads correctly.
                  • The trapezoid nut on the selector motor might be loose or offset to one side. Remake the Selector motor installation.
                  • The bushing tubes should be flush with the body of the Selector.
                  Both bushing tubes and the trapezoid nut are self-lubricating. Do not apply any lubricant to the trapezoid nut.
                  • The selector motor must not be loose on the MMU unit body. The top corner screw should be tightened slightly looser compared to the other two. The two screws should be tightened evenly. Remake the Selector motor installation.
                  • In case you have printed the parts yourself, check if the printed parts do not have any surfaces that are lifted.
                  • Especially the first time you are using the MMU unit, verify that the motors are connected in the correct order.
                  Was this article helpful?
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                  Topics

                  • Troubleshooting
                    • QR Error codes
                      • FINDA didn't trigger #04101 (MMU)
                      • FINDA: Filament Stuck #04102 (MMU)
                      • Filament sensor didn't trigger #04103 (MMU)
                      • Filament sensor: Fil. stuck #04104 (MMU)
                      • Pulley cannot move #04105 (MMU)
                      • Idler cannot home #04125 (MMU)
                      • Selector cannot home #04115 (MMU)
                      • Selector cannot move #04116 (MMU)
                      • Filament sensor too early #04106 (MMU)
                      • Inspect FINDA #04107 (MMU)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • Load to extruder failed #04108 (MMU)
                      • Unload manually #04506 (MMU)
                      • Filament ejected #04507 (MMU)
                      • MMU Selftest failed #04305 (MMU)
                      • MMU not responding #04401 (MMU)
                      • Communication error #04402 (MMU)
                      • Firmware update needed #04504 (MMU)
                      • Firmware runtime error #04505 (MMU)
                      • TMC driver error #04301 (MMU)
                      • Invalid tool #04502 (MMU)
                      • Filament already loaded #04501 (MMU)
                      • Queue full #04503 (MMU)
                      • Unknown error #04900 (MMU)
                      • Warning: TMC too hot #04201 (MMU)
                      • Warning: TMC too hot #04211 (MMU)
                      • Warning: TMC too hot #04221 (MMU)
                      • TMC overheat error #04202 (MMU)
                      • TMC overheat error #04212 (MMU)
                      • TMC overheat error #04222 (MMU)
                      • TMC Driver reset #04302 (MMU)
                      • TMC Driver reset #04312 (MMU)
                      • TMC Driver reset #04322 (MMU)
                      • TMC Undervoltage error #04303 (MMU)
                      • TMC Undervoltage error #04313 (MMU)
                      • TMC Undervoltage error #04323 (MMU)
                      • MMU MCU Error #04306 (MMU)
                      • TMC driver error #04311 (MMU)
                      • TMC driver error #04321 (MMU)
                      • MMU Selftest failed #04315 (MMU)
                      • MMU Selftest failed #04325 (MMU)
                      • Filament change #04508 (MMU)
                      • MMU MCU Underpower #04307 (MMU)
                      • TMC driver shorted #04304 (MMU)
                      • TMC driver shorted #04314 (MMU)
                      • TMC driver shorted #04324 (MMU)
                      • Print preview MMU filament inserted #31806 (CORE One) #26806 (MK4S) #13806 (MK4) #27806 (MK3.9S) #21806 (MK3.9) #28806 (MK3.5S) #23806 (MK3.5)
                      • Print preview tools mapping #31814 (CORE One) #36814 (CORE One INDX) #17814 (XL) #26814 (MK4S) #13814 (MK4) #27814 (MK3.9S) #21814 (MK3.9) #28814 (MK3.5S) #23814 (MK3.5)
                      • MMU load unload error #31815 (CORE One) #26815 (MK4S) #13815 (MK4) #27815 (MK3.9S) #21815 (MK3.9) #28815 (MK3.5S) #23815 (MK3.5)
                      • Maintenance warning #31117 (CORE One) #26117 (MK4S) #13117 (MK4) #27117 (MK3.9S) #21117 (MK3.9) #28117 (MK3.5S) #23117 (MK3.5)
                      • Maintenance failure warning #28116 (MK3.5S) #23116 (MK3.5)
                      • Maintenance failure warning #31116 (CORE One) #26116 (MK4S) #13116 (MK4) #27116 (MK3.9S) #21116 (MK3.9)
                    • Print Quality Troubleshooting
                    • Printer troubleshooting
                    • Print Error Messages

                  4 comments

                  Log in  to post a comment
                  Carmelo
                  •
                  I don't know what I did but I just moved it by hand back to the left (rating the motor by hand) pressed to try again and it worked! You might have a different problem but it's worth trying ;)
                  Reply
                  Carmelo
                  •
                  Nevermind it came back...
                  Reply
                  Carmelo
                  •
                  It came back when I tried to load the filament :( I moved it back to the left and noticed that the plastic in bottom right corner was a little bit broken + the print was inaccurate, I scraped some part of the plastic off and tried again. It worked, so I tried again by loading the filament and there were no further issues (I still don't know which one helped) bye!
                  Reply
                  Carmelo
                  •
                  The plastic isnt even moving this far to the right so maybe just moving it by hand to the left is all it needs 🤷‍♀️
                  Reply
                  Carmelo
                  •
                  This problem comes back every time I turn off and on my printer and it was to calibrate itself (like always + can I turn it off somehow?) it gets stock on the right side and the buttons won't work! I need to move it manually to the left and then it works all fine! Why can't it move itselve to the left?! (Sorry for shouting) Can someone from Prusa add the solution to this problem to the instruction? Pls🙏 it'd help a lot, thx
                  Reply
                  Jan Kratochvíl
                  •

                  Hello. Please contact our support team.

                  Reply
                  nicebam
                  •
                  I am using MMU2S->MMU3 on MK4.
                  I too am experiencing the "Selector cannot home" issue.
                  I tried both the above solutions and "Selector cannot home #04115", but initialization failed.
                  Of course, the operation of MMU2S in MK3S+ was perfect.
                  I tested it by switching between MK3S+ and MK4.(The firmware was also changed to the latest version suitable for each printer.)
                  It causes problems in MMU3 on MK4.
                  Reply
                  calipsoii
                  •
                  I have also encountered the same error as the previous 2 customers. My MMU2S -> MMU3 upgrade kit will refuse to home if the selector is placed closer than 50% of the way towards the selector motor. It is reproducible each time and the MMU3 is useless with this issue. I have disabled it for now, and submitted an issue: https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3841
                  Reply
                  calipsoii
                  •
                  An update on this for anyone who encounters the same error: I was able to workaround it by loosening all 3 machine screws that hold the selector motor to the MMU3 housing by 1/2 turn. The selector motor now jiggles when I shake it with my fingers, and the MMU unit now rattles noisily. But it will home successfully 100% of the time. I suspect fully tightening the selector motor to the MMU housing is putting the leadscrew at a slight angle and increasing resistance past the point where the stepper motor will operate normally.Hope that helps you with your new MMU3.
                  Reply
                  jweob
                  •
                  "In case the Selector can't find the first homing endstop, or the distance between the endstops differs from the expected value, the printer will show this error."
                  i am getting this error with selector stuck on the right hand side on a mmu3 created by upgrading a mmu2s. There are no visible obstructions, selector moves freely and I have double checked assembly. How can I debug further to see which of these cases is true:
                  1. mmu3 fails to find right end stop after 78mm
                  2. mmu3 finds right end stop before 72mm?
                  also, is there a way I can adjust the selector homing sensitivity?
                  Reply
                  Marina Curzi - Official Prusa CS
                  •

                  If the items in the guide did not solve the issue, make a small video and contact our Customer Support.

                  Reply
                  BattingPractice
                  •
                  I too have encountered this same error with no obstuction in path, motor mounted correctly, trapezoid nut mounted correctly, rod and bushings correct, ETC. As "jweob" says it occurs when the selector is on the far right when homing starts. I have not experimented if this is an issue on the left. My hardware setup is MMU2 upgrade to MMU3; same as "jweob".    
                   
                  The only solution i have found is to power down the printer mid print then manually turn the selector threaded rod such that the selector is in the middle and power back on and resume print. Definitely not an ideal situation. You have to hope and pray that during homing after power back on that everyting is exactly the same. As we all know the Prusa does not have end sensors or index sensor for homing, its just grind into the end untill the TMC chips detect over torque/ over current. I find it particulary distasteful that Prusa needs video evidence to look into this. I am curious if they are surprised with the exodus to BAMBU. I want to support the rep rap community but Prusa often puts the burden on the customers which is pathetic!!! How hard would it be for Prusa employees to manually put the selector close to the right side and then power on the machine such that homing occurs. Its very lazy on their end.
                  Reply