Prusa
  • SHOP
    • Latest products
    BY CATEGORY
    • 3D printersnew
    • 3D printer upgradesnew
    • Materials
    • Accessories
    • Spare parts
    • Courses
    • Merch
    • Get a price quote
    QUICK LINKS
    • Shipping & delivery
    • Returns & refunds
    • Payment & financing
    • Warranty
    • VAT & Customs fees
    • FAQ

    0 item in your cartitems in your cart

    Your cart is empty

    Go to cartShop 3D printers

    My profile

    Log in to see orders, saved items

    My profile

    Signed in as

    • Orders
    • Logout
  • 3D PRINTING
    • Explore 3D printing
    FOR BEGINNERS
    • 3D printing 101
    • How FDM printing works
    • Buying your first printer
    • 3D model catalog
    BY APPLICATION
    • Rapid prototyping
    • Manufacturing
    • Engineering
    • Research
    • Arts & design
    GO DEEPER
    • Materials guide
    • Courses
    • Webinars
    • Case studies
    • Custom 3D printing
  • 3D PRINTERS
    • All 3D printers
    FOR
    • Home or garageHobbyists, tinkerers and home printing
    • BusinessIn-house production for small teams
    • EnterpriseFleets, security and scale
    • Which Prusa is right for me
    SHOP & BROWSE
    • CORE One+new
    • CORE One+ INDXnew
    • CORE One L+new
    • CORE One L+ INDXnew
    • XL+new
    • MK4S
    • Prusa Pro HT90
    • Prusa Pro AFS
    • Prusa Pro SLX
    MORE FROM PRINTERS
    • Parts & upgradesnew
    • Critical infrastructure
    • Case studies
    • Signature Oak
    • Kits
  • MATERIALS
    • All materials
    BY USE
    • Every-day & design
    • Functional engineering
    • Composites
    • Pro speciality
    • SLA resins
    PRUSAMENT
    • PLA
    • PETG
    • ASA
    • PC
    • PA11
    • Flex
    • TPU
    MORE FROM MATERIALS
    • Materials guide
    • We make material in house
    • Sustainability
    • Order on the store
  • SOFTWARE
    • All software
    PREPARE THE PRINT
    • PrusaSlicer 3.0New
    PRINT & MONITOR
    • Prusa Connect
    • EasyPrint
    • iOS & Android app
    • Prusa Farm
    GET STARTED
    • Download & install
    • Knowledge base
    MORE FROM SOFTWARE
    • 3D model catalog
  • SUPPORT
    • Explore support
    FIND ANSWERS
    • Knowledge base
    • Troubleshooting
    • Courses
    • Webinars
    GET HELP
    • Contact us
    • Livechat
    • Shipping & delivery
    • Warranty
    • Returns & refunds
    • Service & spare parts
    • Service & Repair
    COMMUNITY
    • Forum
    • Reddit
    • Printables
  • TRUST CENTER
    • Trust Center overview
    BY TOPIC
    • GDPR
    • Certificates
    • Security
    • Compliance
    COMMITMENTS
    • Sustainability report
    TALK TO US
    • Contact the security team
  • COMPANY
    • About Prusa
    GET TO KNOW US
    • Our story
    • How we make printers
    • Open source
    • Brand & media kit
    NEWS
    • Blog
    • Newsroom
    • Events
    TRUST & PARTNERS
    • Sustainability
    • Resellers & distributors
    • Affiliate program
    • Contact
    • English
    • Čeština
    • Deutsch
    • Español
    • Français
    • Italiano
    • Polski
    • 日本語
  • Signed in as

    • Orders
    • Address
    • In-stock Alerts
    • My Courses
    • Subscription
    • Edit Account
    • Logout

Log in to see orders, saved items

Signed in as
  • Orders
  • Address
  • In-stock Alerts
  • My Courses
  • Subscription
  • Edit Account
  • English
  • Čeština
  • Deutsch
  • Español
  • Français
  • Italiano
  • Polski
  • 日本語
Shop

0 item in your cartitems in your cart

Your cart is empty

Go to cartShop 3D printers

My profile

Log in to see orders, saved items

My profile

Signed in as

  • Orders
  • Logout
SHOP
  • Latest products
BY CATEGORY
  • 3D printersnew
  • 3D printer upgradesnew
  • Materials
  • Accessories
  • Spare parts
  • Courses
  • Merch
  • Get a price quote
QUICK LINKS
  • Shipping & delivery
  • Returns & refunds
  • Payment & financing
  • Warranty
  • VAT & Customs fees
  • FAQ

Featured products

    Popular categories

      Trending searches

        Articles

          Blog

            Products

              Categories

                Suggested searches

                  Searching…
                  No results
                  Something went wrong.
                  ↑↓ Select↵ OpenEsc Close search
                  1. Support
                  2. Printer troubleshooting
                  3. Missing parts (SL1/SL1S)
                   

                  Blog

                  • Print colorful and glowing Halloween decorations with our spooky offer
                  • Factorio Has Arrived on Printables
                  • Prusament PLA Lightweight: 65% lighter than regular PLA. Perfect choice for aircraft, cosplay, and more.

                  Newsletter

                  Signup and get our monthly squeeze on updates, blog, printables and much more.

                  By clicking, you agree to receive our newsletter.

                  This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.

                  Factorio Transport Belts
                  E-shop
                  • 3D Printers
                  • Printer Upgrades
                  • Filaments
                  • Accessories
                  • Prusa Merchandise

                  © Prusa Research a.s.

                  Printables
                  • 3D Models
                  • Store
                  • Clubs
                  • 3D Design Contests
                  • Brands
                  Community
                  • World Map
                  • Forum
                  • User Groups
                  • Events
                  Help
                  • Prusa Help
                  • Prusa Academy
                  • 3D Printing Calculators
                  Software
                  • PrusaSlicer
                  • Prusa.app
                  • Prusa Connect
                  • Drivers and Software
                  Company
                  • About Us
                  • Blog
                  • Official Prusa Resellers
                  • Contact Us
                  • Certified for ISO 9001, ISO 14001, ISO 45001
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements

                  © Prusa Research a.s.

                  JOSEF PRUSA®, PRUSA RESEARCH®, PRUSA POLYMERS®, PRUSA ORANGE®, PRUSA 3D ® AND PRUSAMENT® are registered trademarks of Prusa Development a.s. used by Prusa Research a.s. under licence from Prusa Development a.s.

                  Missing parts

                  (SL1/SL1S)

                  Relevant for

                  SL1
                  CW1
                  SL1S SPEED
                  CW1S
                  2 comments
                  Article is also available in following languages
                  English
                  Čeština
                  Polski
                  Deutsch
                  Français
                  Español
                  Italiano
                  日本語

                  A print can finish even if some parts of the object weren’t printed fully, though a missing part of an object will more often cause the whole print-job to fail. Try printing a sample object to see whether it is also affected by this issue.

                  The warrior’s right arm is missing completely and a part of the shield is damaged

                  There are two main reasons (and a third, less common one) why printed objects may have missing parts. They both usually come down to incorrect slicer-settings.

                  Lack of supports

                  Please check the SL1 Handbook, chapter 6.5: Slicing objects for the SL1, to learn how to correctly position an object and generate supports for it. Keep in mind that parts of the object cannot start mid-air and that the printer has a threshold for overhangs.

                  Improve the supports in PrusaSlicer, re-slice the object, and try printing it again. If the problem persists, try printing a sample object and see if the problem is still present. If it is, there might be a problem with the printing display or UV LED panel. 

                  Incorrect exposure times

                  If you set incorrect exposure times (especially too low times), the resin will not have enough time to solidify, which may result in missing details. Always make sure you’re using recommended exposure times for your prints.

                  Make sure you are using exposure times recommended for the resin of your choice.

                  Faulty hardware

                  Another possibility (a less common one) is that your print display or UV LED panel is faulty, so either the mask is incorrectly displayed or only a part of the object is cured by UV light. Please contact customer support if the previous steps did not solve the issue.

                  Was this article helpful?
                  This action is available only to registered users. Please log-in.

                  1 comment

                  Log in  to post a comment
                  Chris H
                  •
                  Please help Me...I broke my new toy......I have been assembling my new MK3S printer.I got up to step 61 with no problems.However on tightening the screws of the X-carriage the bottom of the assembly was caught on something, a crack was heard and the bolt was flapping about in the wind !!How do I order a new part ? and what is the part No ?I need a "X-carriage" as in Step 15 on page 61 of the manualI would print the part if only my printer was working, It was my own silly fault as I had not checked that assembly went together smoothly.Thank youChrisP S. I would like to order some more black filament at the same time
                  Reply
                  David
                  •

                  Hi Chris!

                  This sounds like a cable may have gotten pinched between the X-carriage and X-carriage-back. Both spare parts and filaments are available at shop.prusa3D.com

                  I have forwarded the info on your struggle to Prusa Support. They should contact you soon!

                  Reply

                  Topics

                  • Troubleshooting
                    • Printer troubleshooting
                      • Missing parts (SL1/SL1S)
                      • Loud noises from printer (SL1/SL1S)
                      • First layer does not stick (SL1/SL1S)
                      • SL1 Tilt-mechanism error
                      • Saving log file (SL1/SL1S)
                      • Wrong revision of motion controller #10301 (SL1)
                      • Unexpected MC error #10306 (SL1/SL1S)
                      • Resin sensor error #10307 (SL1/SL1S)
                      • UV led voltage error #10309 (SL1)
                      • Opening project failed #10504 (SL1/SL1S)
                      • Failed to read the configuration file #10505 (SL1)
                      • Another action is already running #10506 (SL1/SL1S)
                      • No file to reprint #10508 (SL1)
                      • Cannot get update channel #10514 (SL1)
                      • Internal memory full #10516 (SL1/SL1S)
                      • File already exists! #10520 (SL1)
                      • An unexpected error has occurred #10701 (SL1)
                      • Fan failure #10106 (SL1/SL1S)
                      • File not found #10518 (SL1/SL1S)
                      • Resin too low #10108 (SL1/SL1S)
                      • Tower check failed #10118 (SL1/SL1S)
                      • Display test failed #10120 (SL1/SL1S)
                      • Ambient temperature too cold #10703 (SL1/SL1S)
                      • Ambient temperature too high #10702 (SL1/SL1S)
                      • Can't copy project #10704 (SL1/SL1S)
                      • Incorrect printer model #10705 (SL1/SL1S)
                      • Not enough resin #10706 (SL1/SL1S)
                      • Parameters out of range #10707 (SL1/SL1S)
                      • Unexpected error #10501 (SL1/SL1S)
                      • Not connected to network #10402 (SL1/SL1S)
                      • Factory reset (SL1/SL1S)
                      • Resin too high #10109 (SL1/SL1S)
                      • Temperature out of range #10208 (SL1/SL1S)
                      • UV LED temperature error #10209 (SL1/SL1S)
                      • Print examples missing #10523 (SL1/SL1S)
                      • USB drive not detected #10528 (SL1/SL1S)
                      • A64 Overheat #10207 (SL1/SL1S)
                      • Disconnected UV LED panel #10321 (SL1/SL1S)
                      • Boost board problem #10320 (SL1S)
                      • Cannot read project #10539 (SL1/SL1S)
                      • Resin measuring failed #10124 (SL1/SL1S)
                      • Unknown printer model #10323 (SL1/SL1S)
                      • Invalid API key #10405 (SL1/SL1S)
                      • Unauthorized #10406 (SL1/SL1S)
                      • Remote API error #10407 (SL1/SL1S)
                      • Preload failed #10503 (SL1/SL1S)
                      • Not enough layers #10540 (SL1/SL1S)
                      • Project is corrupted #10541 (SL1/SL1S)
                      • Project analysis failed #10542 (SL1/SL1S)
                      • Wrong printer model #10544 (SL1/SL1S)
                      • Object cropped warning #10710 (SL1/SL1S)
                      • Resin low #10712 (SL1/SL1S)
                      • Fan warning #10713 (SL1/SL1S)
                      • Expect overheating #10714 (SL1/SL1S)
                      • Calibration project is invalid #10543 (SL1/SL1S)
                      • Mask noavail warning #10709 (SL1/SL1S)
                      • Cannot remove project #10545 (SL1/SL1S)
                      • Directory not empty #10546 (SL1/SL1S)
                      • Bricked printer (SL1/SL1S)
                      • Platform too distant (CW1/S)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages