Prusa
  • SHOP
    • Latest products
    BY CATEGORY
    • 3D printersnew
    • Upgradesnew
    • Materials
    • Accessories
    • Spare parts
    • Courses
    • Merch
    • Sales inquiry & Price quote
    QUICK LINKS
    • Shipping information
    • Refunds & returns
    • Payment options
    • Warranty
    • VAT & Customs fees
    • FAQ

    0 item in your cartitems in your cart

    Your cart is empty

    Go to cartShop 3D printers

    My profile

    Log in to see orders, saved items

    My profile

    Signed in as

    • Orders
    • Logout
  • 3D PRINTING
    • Explore 3D printing
    FOR BEGINNERS
    • 3D printing 101
    • Types of printers (FDM/SLA)
    • How to choose a 3D Printer
    • Printables (3D models)
    BY APPLICATION
    • Rapid prototyping
    • Manufacturing
    • Engineering
    • Research
    • Arts & design
    GO DEEPER
    • Materials guide
    • Courses
    • Webinars
    • Case studies
    • Custom 3D printing
  • 3D PRINTERS
    • All 3D printers
    FOR
    • Home or garageHobbyists, tinkerers and home printing
    • Shop or studioIn-house production for small teams
    • EnterpriseFleets, security and scale
    • How to choose a 3D Printer
    SHOP & BROWSE
    • CORE One+new
    • CORE One+ INDXnew
    • CORE One L+new
    • CORE One L+ INDXnew
    • XL+new
    • MK4S
    • Prusa Pro HT90
    • Prusa Pro AFS
    • Prusa Pro SLX
    MORE FROM PRINTERS
    • Upgradesnew
    • Spare parts
    • Critical infrastructure
    • Case studies
    • Signature Oak
    • Kits
  • MATERIALS
    • All materials
    BY USE
    • Every-day & design
    • Functional engineering
    • Composites
    • Pro speciality
    • SLA resins
    PRUSAMENT
    • PLA
    • PETG
    • ASA
    • PC
    • PA11
    • Flex
    • TPU
    MORE FROM MATERIALS
    • Materials guide
    • We make material in house
    • Sustainability
    • Order on the store
  • SOFTWARE
    • All software
    PREPARE THE PRINT
    • PrusaSlicer 3.0New
    PRINT & MONITOR
    • Prusa Connect
    • EasyPrint
    • iOS & Android app
    • Prusa Farm
    GET STARTED
    • Download & install
    • Knowledge base
    MORE FROM SOFTWARE
    • Printables (3D models)
  • SUPPORT
    • Explore support
    FIND ANSWERS
    • Knowledge base
    • Troubleshooting
    • Courses
    • Webinars
    GET HELP
    • Contact us
    • Livechat
    • Shipping information
    • Warranty
    • Refunds & returns
    • Spare parts
    • Factory repair
    COMMUNITY
    • Forum
    • Reddit
    • Printables
  • TRUST CENTER
    • Trust Center overview
    BY TOPIC
    • GDPR
    • Certificates
    • Security
    • Compliance
    COMMITMENTS
    • Sustainability report
    TALK TO US
    • Contact the security team
  • COMPANY
    • About Prusa
    GET TO KNOW US
    • Our story
    • How we make printers
    • Open source
    • Brand & media kit
    NEWS
    • Blog
    • Newsroom
    • Events
    TRUST & PARTNERS
    • Sustainability
    • Resellers & distributors
    • Affiliate program
    • Contact
    • English
    • Čeština
    • Deutsch
    • Español
    • Français
    • Italiano
    • Polski
    • 日本語
  • Signed in as

    • Orders
    • Address
    • In-stock Alerts
    • My Courses
    • Subscription
    • Edit Account
    • Logout

Log in to see orders, saved items

Signed in as
  • Orders
  • Address
  • In-stock Alerts
  • My Courses
  • Subscription
  • Edit Account
  • English
  • Čeština
  • Deutsch
  • Español
  • Français
  • Italiano
  • Polski
  • 日本語
Shop

0 item in your cartitems in your cart

Your cart is empty

Go to cartShop 3D printers

My profile

Log in to see orders, saved items

My profile

Signed in as

  • Orders
  • Logout
SHOP
  • Latest products
BY CATEGORY
  • 3D printersnew
  • Upgradesnew
  • Materials
  • Accessories
  • Spare parts
  • Courses
  • Merch
  • Sales inquiry & Price quote
QUICK LINKS
  • Shipping information
  • Refunds & returns
  • Payment options
  • Warranty
  • VAT & Customs fees
  • FAQ

Featured products

    Popular categories

      Trending searches

        Articles

          Blog

            Products

              Categories

                Suggested searches

                  Searching…
                  No results
                  Something went wrong.
                  ↑↓ Select↵ OpenEsc Close search
                  1. Support
                  2. QR Error codes
                  3. Filament runout #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)
                   

                  Contents

                  • What happened?
                  • How to fix it?

                  Blog

                  • Blender for 3D Printing: The 5-Minute Guide to STL Editing
                  • Prusament Pellets: Raw material batches for large-format 3D printing or small-scale polymer research & development
                  • Print colorful and glowing Halloween decorations with our spooky offer

                  Newsletter

                  Signup and get our monthly squeeze on updates, blog, printables and much more.

                  By clicking, you agree to receive our newsletter.

                  This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.

                  Heavy Duty Keyboard Holder (No Supports)
                  E-shop
                  • 3D Printers
                  • Printer Upgrades
                  • Filaments
                  • Accessories
                  • Prusa Merchandise
                  Prusa

                  © Prusa Research a.s.

                  Printables
                  • 3D Models
                  • Store
                  • Clubs
                  • 3D Design Contests
                  • Brands
                  Community
                  • World Map
                  • Forum
                  • User Groups
                  • Events
                  Help
                  • Prusa Help
                  • Prusa Academy
                  • 3D Printing Calculators
                  Software
                  • PrusaSlicer
                  • Prusa.app
                  • Prusa Connect
                  • Drivers and Software
                  Company
                  • About Us
                  • Blog
                  • Official Prusa Resellers
                  • Contact Us
                  • Certified for ISO 9001, ISO 14001, ISO 45001
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements
                  Prusa
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements

                  © Prusa Research a.s.

                  JOSEF PRUSA®, PRUSA RESEARCH®, PRUSA POLYMERS®, PRUSA ORANGE®, PRUSA 3D ® AND PRUSAMENT® are registered trademarks of Prusa Development a.s. used by Prusa Research a.s. under licence from Prusa Development a.s.

                  Filament runout

                  #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)

                  Relevant for

                  MK4 family
                  XL family
                  MK3.9 family
                  MK3.5 family
                  MINI family
                  +
                  9 comments
                  Article is also available in following languages
                  English
                  Čeština
                  Polski
                  Deutsch
                  Français
                  Español
                  Italiano
                  日本語

                  What happened?

                  This message appears when the printer detects that the filament has run out during a print. The sensor has triggered a pause, and the printer is waiting for new filament to be inserted. The message shown is Filament runout during print, please insert new one.

                  This is a normal and expected function, triggered by the filament sensor to prevent failed prints when the spool runs out.

                  Error name: Filament runout

                  Error code: #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)

                  How to fix it?

                  • Insert new filament when prompted. Follow the on-screen instructions, and the printer will heat up and guide you through the change.
                  • Ensure the new filament is fully loaded and correctly extruding before confirming.
                  • Once ready, press Continue on the printer’s LCD to resume printing.

                  This feature helps protect long prints from failing due to an empty spool. If you encounter false runouts, check the filament sensor wiring, cleanliness, and whether the filament path is smooth and free of friction.

                  Was this article helpful?
                  This action is available only to registered users. Please log-in.

                  Topics

                  • Troubleshooting
                    • QR Error codes
                      • QR Error codes
                      • Bed preheat error #31201 (CORE One) #35201 (CORE One L) #36201 (CORE One INDX) #26201 (MK4S) #13201 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5) 
                      • Emergency stop #31510 (CORE One) #35510 (CORE One L) #36510 (CORE One INDX) #26510 (MK4S) #13510 (MK4) #17510 (XL) #27510 (MK3.9S) #21510 (MK3.9) #28510 (MK3.5S) #23510 (MK3.5) #12510 (MINI)
                      • Hotend preheat error #31202 (CORE One) #35202 (CORE One L) #26202 (MK4S) #13202 (MK4) #27202 (MK3.9S) #21202 (MK3.9) 
                      • Bed thermal runaway #31203 (CORE One) #35203 (CORE One L) #36203 (CORE One INDX) #26203 (MK4S) #13203 (MK4) #27203 (MK3.9S) #21203 (MK3.9) #28203 (MK3.5S) #23203 (MK3.5) 
                      • Hotend thermal runaway #31204 (CORE One) #35204 (CORE One L) #26204 (MK4S) #13204 (MK4) #27204 (MK3.9S) #21204 (MK3.9)
                      • USB not connected #31602 (CORE One) #35602 (CORE One L) #36602 (CORE One INDX) #26602 (MK4S) #13602 (MK4) #27602 (MK3.9S) #21602 (MK3.9) #28602 (MK3.5S) #23602 (MK3.5) #17602 (XL) #12602 (MINI)
                      • Invalid FW size on USB #31603 (CORE One) #35603 (CORE One L) #36603 (CORE One INDX) #26603 (MK4S) #13603 (MK4) #27603 (MK3.9S) #21603 (MK3.9) #28603 (MK3.5S) #23603 (MK3.5) #17603 (XL) #12603 (MINI)
                      • No FW on USB #31604 (CORE One) #35604 (CORE One L) #36604 (CORE One INDX) #26604 (MK4S) #13604 (MK4) #27604 (MK3.9S) #21604 (MK3.9) #28604 (MK3.5S) #23604 (MK3.5) #17604 (XL) #12604 (MINI)
                      • Signature verification failed #31606 (CORE One) #35606 (CORE One L) #36606 (CORE One INDX) #26606 (MK4S) #13606 (MK4) #27606 (MK3.9S) #21606 (MK3.9) #28606 (MK3.5S) #23606 (MK3.5)
                      • Hash verification failed #31607 (CORE One) #35607 (CORE One L) #36607 (CORE One INDX) #26607 (MK4S) #13607 (MK4) #27607 (MK3.9S) #21607 (MK3.9) #28607 (MK3.5S) #23607 (MK3.5) #17607 (XL) #12607 (MINI)
                      • FW in internal flash corrupted #31608 (CORE One) #35608 (CORE One L) #36608 (CORE One INDX) #26608 (MK4S) #13608 (MK4) #27608 (MK3.9S) #21608 (MK3.9) #28608 (MK3.5S) #23608 (MK3.5) #17608 (XL) #12608 (MINI)
                      • Unsupported printer type #31610 (CORE One) #35610 (CORE One L) #36610 (CORE One INDX) #26610 (MK4S) #13610 (MK4) #27610 (MK3.9S) #21610 (MK3.9) #28610 (MK3.5S) #23610 (MK3.5)
                      • Unsupported printer version #31611 (CORE One) #35611 (CORE One L) #36611 (CORE One INDX) #26611 (MK4S) #13611 (MK4) #27611 (MK3.9S) #21611 (MK3.9) #28611 (MK3.5S) #23611 (MK3.5) #17611 (XL) #12611 (MINI)
                      • No FW in internal flash #31612 (CORE One) #35612 (CORE One L) #36612 (CORE One INDX) #26612 (MK4S)  #13612 (MK4) #27612 (MK3.9S) #21612 (MK3.9) #28612 (MK3.5S) #23612 (MK3.5) #20612
                      • File system error #31613 (CORE One) #35613 (CORE One L) #36613 (CORE One INDX) #26613 (MK4S) #13613 (MK4) #27613 (MK3.9S) #21613 (MK3.9) #28613 (MK3.5S) #23613 (MK3.5)
                      • Unsupported BBF version #31614 (CORE One) #35614 (CORE One L) #36614 (CORE One INDX) #26614 (MK4S) #13614 (MK4) #27614 (MK3.9S) #21614 (MK3.9) #28614 (MK3.5S) #23614 (MK3.5)
                      • Flash erase error #31605 (CORE One) #35605 (CORE One L) #36605 (CORE One INDX) #26605 (MK4S) #13605 (MK4) #27605 (MK3.9S) #21605 (MK3.9) #28605 (MK3.5S) #23605 (MK3.5) #17605 (XL) #12605 (MINI)
                      • Hotend mintemp error #31208 (CORE One) #35208 (CORE One L) #26208 (MK4S) #13208 (MK4) #27208 (MK3.9S) #21208 (MK3.9)
                      • Hotend maxtemp error #31206 (CORE One) #35206 (CORE One L) #26206 (MK4S) #13206 (MK4) #27206 (MK3.9S) #21206 (MK3.9) #28206 (MK3.5S) #23206 (MK3.5)
                      • Homing error Z #31301 (CORE One) #35301 (CORE One L) #36301 (CORE One INDX) #26301 (MK4S) #13301 (MK4) #27301 (MK3.9S) #21301 (MK3.9)
                      • Bed mintemp error #31207 (CORE One) #35207 (CORE One L) #36207 (CORE One INDX) #26207 (MK4S) #13207 (MK4) #27207 (MK3.9S) #21207 (MK3.9) #28207 (MK3.5S) #23207 (MK3.5)
                      • Bed maxtemp error #31205 (CORE One) #35205 (CORE One L) #36205 (CORE One INDX) #26205 (MK4S) #13205 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5)
                      • Homing error Y #31305 (CORE One) #35305 (CORE One L) #36305 (CORE One INDX) #17305 (XL)
                      • USB Port overcurrent #31306 (CORE One) #35306 (CORE One L) #36306 (CORE One INDX) #26306 (MK4S) #13306 (MK4) #27306 (MK3.9S) #21306 (MK3.9) #28306 (MK3.5S) #23306 (MK3.5) #12306 (MINI/+)
                      • USB Device Overcurrent #31307 (CORE One) #35307 (CORE One L) #36307 (CORE One INDX) #26307 (MK4S) #13307 (MK4) #27307 (MK3.9S) #21307 (MK3.9) #28307 (MK3.5S) #23307 (MK3.5) #12307 (MINI/+)
                      • Nozzle Heater Overcurrent #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)
                      • Heatbed Port Overcurrent #31309 (CORE One) #35309 (CORE One L) #26309 (MK4S) #13309 (MK4) #27309 (MK3.9S) #21309 (MK3.9) #28309 (MK3.5S) #23309 (MK3.5) #12309 (MINI) #36309 (INDX)
                      • MMU Overcurrent #31310 (CORE One) #35310 (CORE One L) #26310 (MK4S) #13310 (MK4) #27310 (MK3.9S) #21310 (MK3.9) #28310 (MK3.5S) #23310 (MK3.5)
                      • Out of Memory #31507 (CORE One) #35507 (CORE One L) #26507 (MK4S) #13507 (MK4) #27507 (MK3.9S) #21507 (MK3.9) #28507 (MK3.5S) #23507 (MK3.5) #31507 (CORE One)
                      • PNG Buffer Full #31508 (CORE One) #35508 (CORE One L) #17508 (XL) #26508 (MK4S) #13508 (MK4) #27508 (MK3.9S) #21508 (MK3.9) #28508 (MK3.5S) #23508 (MK3.5) #12508 (MINI)
                      • I2C Send failed #31311 (CORE One) #35311 (CORE One L) #36311 (CORE One INDX) #26311 (MK4S) #13311 (MK4) #27311 (MK3.9S) #21311 (MK3.9) #28311 (MK3.5S) #23311 (MK3.5) #12311 (MINI/+)
                      • I2C Send busy #31312 (CORE One) #35312 (CORE One L) #36312 (CORE One INDX) #26312 (MK4S) #13312 (MK4) #27312 (MK3.9S) #21312 (MK3.9) #28312 (MK3.5S) #23312 (MK3.5) #12312 (MINI/+)
                      • I2C Send Timeout #31313 (CORE One) #35313 (CORE One L) #36313 (CORE One INDX) #26313 (MK4S) #13313 (MK4) #27313 (MK3.9S) #21313 (MK3.9) #28313 (MK3.5S) #23313 (MK3.5) #13313 (MINI/+)
                      • I2C Send Undefined #31314 (CORE One) #35314 (CORE One L) #36314 (CORE One INDX) #26314 (MK4S) #13314 (MK4) #27314 (MK3.9S) #21314 (MK3.9) #28314 (MK3.5S) #23314 (MK3.5) #12314 (MINI/+)
                      • I2C Receive Failed #31315 (CORE One) #35315 (CORE One L) #36315 (CORE One INDX) #26315 (MK4S) #13315 (MK4) #27315 (MK3.9S) #21315 (MK3.9) #28315 (MK3.5S) #23315 (MK3.5) #12315 (MINI/+)
                      • EEPROM I2C Receive Busy #31316 (CORE One) #35316 (CORE One L) #36316 (CORE One INDX) #26316 (MK4S) #13316 (MK4) #27316 (MK3.9S) #21316 (MK3.9) #28316 (MK3.5S) #23316 (MK3.5) #12316 (MINI/+)
                      • I2C Receive Timeout #31317 (CORE One) #35317 (CORE One L) #36317 (CORE One INDX) #26317 (MK4S) #13317 (MK4) #27317 (MK3.9S) #21317 (MK3.9) #28317 (MK3.5S) #23317 (MK3.5) #12317 (MINI/+)
                      • I2C Receive undefined #31318 (CORE One) #35318 (CORE One L) #36318 (CORE One INDX) #26318 (MK4S) #13318 (MK4) #27318 (MK3.9S) #21318 (MK3.9) #28318 (MK3.5S) #23318 (MK3.5) #12318 (MINI/+)
                      • Loadcell Not Calibrated #31523 (CORE One) #35223 (CORE One L) #26523 (MK4S) #13523 (MK4) #27523 (MK3.9S) #21523 (MK3.9)
                      • Loadcell Tare Error #31524 (CORE One) #35524 (CORE One L) #26524 (MK4S) #13524 (MK4) #27524 (MK3.9S) #21524 (MK3.9)
                      • Loadcell Tare Failed #31525 (CORE One) #35525 (CORE One L) #26525 (MK4S) #13525 (MK4) #27525 (MK3.9S) #21525 (MK3.9)
                      • Loadcell Measure Failed #31526 (CORE One) #35526 (CORE One L) #36526 (CORE One INDX) #26526 (MK4S) #13526 (MK4) #27526 (MK3.9S) #21526 (MK3.9) #36526 (CORE One INDX)
                      • Loadcell Bad Configuration #31527 (CORE One) #35527 (CORE One L) #36527 (CORE One INDX) #26527 (MK4S) #13527 (MK4) #27527 (MK3.9S) #21527 (MK3.9)
                      • Loadcell Timeout #31528 (CORE One) #35528 (CORE One L) #26528 (MK4S) #36528 (CORE One INDX) #13528 (MK4) #27528 (MK3.9S) #21528 (MK3.9)
                      • Marlin Request Timeout #31530 (CORE One) #35530 (CORE One L) #36530 (CORE One INDX) #26530 (MK4S) #13530 (MK4) #27530 (MK3.9S) #21530 (MK3.9) #28530 (MK3.5S) #23530 (MK3.5)
                      • LED Memory Error #31529 (CORE One) #35529 (CORE One L) #36529 (CORE One INDX) #26529 (MK4S) #13529 (MK4) #27529 (MK3.9S) #21529 (MK3.9) #28529 (MK3.5S) #23529 (MK3.5)
                      • BBF Allocation Failed #31531 (CORE One) #35531 (CORE One L) #36531 (CORE One INDX) #26531 (MK4S) #13531 (MK4) #27531 (MK3.9S) #21531 (MK3.9) #28531 (MK3.5S) #23531 (MK3.5)
                      • BBF Initialization Failed #31532 (CORE One) #35532 (CORE One L) #36532 (CORE One INDX) #26532 (MK4S) #13532 (MK4) #27532 (MK3.9S) #21532 (MK3.9) #28532 (MK3.5S) #23532 (MK3.5)
                      • ESP Error #31504 (CORE One) #35504 (CORE One L) #26504 (MK4S) #13504 (MK4) #27504 (MK3.9S) #21504 (MK3.9) #28504 (MK3.5S) #23504 (MK3.5) 
                      • ESP Error #31505 (CORE One) #35505 (CORE One L) #26505 (MK4S) #13505 (MK4) #27505 (MK3.9S) #21505 (MK3.9) #28505 (MK3.5S) #23505 (MK3.5)
                      • ESP Error #31506 (CORE One) #35506 (CORE One L) #26506 (MK4S) #13506 (MK4) #27506 (MK3.9S) #21506 (MK3.9) #28506 (MK3.5S) #23506 (MK3.5)
                      • Heatbreak MINTEMP Error #31211 (CORE One) #35211 (CORE One L) #26211 (MK4S) #13211 (MK4) #27211 (MK3.9S) #21211 (MK3.9)
                      • Heatbreak MAXTEMP Error #31212 (CORE One) #35212 (CORE One L) #26212 (MK4S) #13212 (MK4) #27212 (MK3.9S) #21212 (MK3.9) 
                      • Homing error X #26304 (MK4S) #13304 (MK4) #27304 (MK3.9S) #21304 (MK3.9) #28304 (MK3.5S) #23304 (MK3.5)
                      • Precise Refinement Failed #31102 (CORE One) #35102 (CORE One L) #36102 (CORE One INDX) #17102 (XL)
                      • Power Panic #36321 (INDX) #31321 (CORE One) #35321 (CORE One L) #26321 (MK4S) #13321 (MK4) #27321 (MK3.9S) #21321 (MK3.9) #28321 (MK3.5S) #23321 (MK3.5) 
                      • MCU Maxtemp Error #31213 (CORE One) #35213 (CORE One L) #26213 (MK4S) #13213 (MK4) #27213 (MK3.9S) #21213 (MK3.9) #17213 (XL) #12213 (MINI/+)
                      • Firmware Update Required #31701 (CORE One) #35701 (CORE One L) #36701 (CORE One INDX) #26701 (MK4S) #13701 (MK4) #27701 (MK3.9S) #21701 (MK3.9) #28701 (MK3.5S) #23701 (MK3.5)
                      • Hotend preheat error #28202 (MK3.5S) #23202 (MK3.5)
                      • Hotend thermal runaway #28204 (MK3.5S) #23204 (MK3.5)
                      • Hotend mintemp error #28208 (MK3.5S) #23208 (MK3.5)
                      • Hotend temp not matching #28210 (MK3.5S) #23210 (MK3.5)
                      • Connect Registration Failed #31401 (CORE One) #35401 (CORE One L) #36401 (CORE One INDX) #17401 (XL) #26401 (MK4S) #13401 (MK4) #27401 (MK3.9S) #21401 (MK3.9) #28401 (MK3.5S) #23401 (MK3.5) #12401 (MINI)
                      • Nozzle Cleaning Failed #31834 (CORE One) #35834 (CORE One L) #26834 (MK4S) #13834 (MK4) #27834 (MK3.9S) #21834 (MK3.9) #17834 (XL)
                      • Stuck filament detection #31101 (CORE One) #35101 (CORE One L) #26101 (MK4S) #13101 (MK4) #27101 (MK3.9S) #21101 (MK3.9) #17108 (XL)
                      • Heatbed temp not matching #31209 (CORE One) #35209 (CORE One L) #26209 (MK4S) #13209 (MK4) #27209 (MK3.9S) #21209 (MK3.9) #28209 (MK3.5S) #23209 (MK3.5)
                      • Unknown error #31601 (CORE One) #35601 (CORE One L) #36601 (CORE One INDX) #26601 (MK4S) #13601 (MK4) #27601 (MK3.9S) #21601 (MK3.9) #28601 (MK3.5S) #23601 (MK3.5) #17601 (XL) #12601 (MINI)
                      • Extruder not detected #31615 (CORE One) #35615 (CORE One L) #36615 (CORE One INDX) #26615 (MK4S) #13615 (MK4) #27615 (MK3.9S) #21615 (MK3.9) #28615 (MK3.5S) #23615 (MK3.5)
                      • Steel sheet not detected #31109 (CORE One) #35109 (CORE One L) #36109 (CORE One INDX)
                      • Door Open #31110 (CORE One) #35110 (CORE One L) #36110 (CORE One INDX)
                      • Firmware x printer mismatch #31609 (CORE One) #35609 (CORE One L) #36609 (CORE One INDX) #17609 (XL) #26609 (MK4S) #13609 (MK4) #27609 (MK3.9S) #21609 (MK3.9) #28609 (MK3.5S) #23609 (MK3.5) #12609 (MINI)
                      • Heaters Timeout #31817 (CORE One) #35817 (CORE One L) #36817 (CORE One INDX) #26817 (MK4S) #13817 (MK4) #27817 (MK3.9S) #21817 (MK3.9) #28817 (MK3.5S) #23817 (MK3.5) #17817 (XL) #12817 (MINI)
                      • Nozzle Timeout #31819 (CORE One) #35819 (CORE One L) #36819 (CORE One INDX) #26819 (MK4S) #13819 (MK4) #27819 (MK3.9S) #21819 (MK3.9) #28819 (MK3.5S) #23819 (MK3.5) #17819 (XL) #12819 (MINI)
                      • Uneven bed #31111 (CORE One) #35111 (CORE One L) #36111 (CORE One INDX)
                      • Ceiling clearance violation #31112 (CORE One) #35112 (CORE One L) #36112 (CORE One INDX)
                      • Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)
                      • Filament Sensors Disabled #31115 (CORE One) #35115 (CORE One L) #36102 (CORE One INDX) #17115 (XL) #26115 (MK4S) #13115 (MK4) #27115 (MK3.9S) #21115 (MK3.9) #28115 (MK3.5S) #23115 (MK3.5) #12115 (MINI/+)
                      • Chamber MAXTEMP error #31214 (CORE One) #35214 (CORE One L) #36214 (CORE One INDX)
                      • Homing error X #31304 (CORE One) #35304 (CORE One L) #36304 (CORE One INDX) #17304 (XL)
                      • Failed to Reach Chamber Temperature #31259 (CORE One) #35259 (CORE One L) #36259 (CORE One INDX)
                      • Puppy error #31511 (CORE One) #35511 (CORE One L) #36511 (CORE One INDX)
                      • Puppy error #31512 (CORE One) #35512 (CORE One L) #36512 (CORE One INDX)
                      • Puppy error #31513 (CORE One) #35513 (CORE One L) #36513 (CORE One INDX)
                      • Puppy error #31514 (CORE One) #35514 (CORE One L) #36514 (CORE One INDX)
                      • Puppy error #31515 (CORE One) #35515 (CORE One L) #36515 (CORE One INDX)
                      • Puppy error #31516 (CORE One) #35516 (CORE One L) #36516 (CORE One INDX)
                      • Puppy error #31517 (CORE One) #35517 (CORE One L) #36517 (CORE One INDX)
                      • Puppy error #31518 (CORE One) #35518 (CORE One L) #36518 (CORE One INDX)
                      • Puppy error #31519 (CORE One) #35519 (CORE One L) #36519 (CORE One INDX)
                      • Puppy error #31520 (CORE One) #35520 (CORE One L) #36520 (CORE One INDX)
                      • Puppy error #31521 (CORE One) #35521 (CORE One L) #36521 (CORE One INDX)
                      • Puppy error #31522 (CORE One) #35522 (CORE One L) #36522 (CORE One INDX)
                      • Chamber overheating #31260 (CORE One) #35260 (CORE One L) #36260 (CORE One INDX) #17260 (XL)
                      • Chamber temperature is critical #31261 (CORE One) #35261 (CORE One L) #36261 (CORE One INDX) #17261 (XL)
                      • Fil. sensor troubleshooting #31114 (CORE One) #26114 (MK4S) #13114 (MK4) #27114 (MK3.9S) #21114 (MK3.9) #28114 (MK3.5S) #23114 (MK3.5)
                      • Chamber Mintemp error #31215 (CORE One) #35215 (CORE One L) #36215 (CORE One INDX)
                      • Accelerometer communication failed #31323 (CORE One) #35323 (CORE One L) #26323 (MK4S) #13323 (MK4) #27323 (MK3.9S) #21323 (MK3.9) #28323 (MK3.5S) #23323 (MK3.5)
                      • ESP not connected #31533 (CORE One) #35533 (CORE One L) #26533 (MK4S) #13533 (MK4) #27533 (MK3.9S) #21533 (MK3.9) #28533 (MK3.5S) #23533 (MK3.5)
                      • Unknown file system #31703 (CORE One) #35703 (CORE One L) #36703 (CORE One INDX) #26703 (MK4S) #13703 (MK4) #27703 (MK3.9S) #21703 (MK3.9) 
                      • MCU in Buddy is overheated #31825 (CORE One) #35825 (CORE One L) #26825 (MK4S) #27825 (MK3.9S) #28825 (MK3.5S) #13825 (MK4) #21825 (MK3.9) #23825 (MK3.5) #17825 (XL) #12825 (MINI)
                      • The heatbed cooled down during the power outage #31808 (CORE One) #35808 (CORE One L) #26808 (MK4S) #27808 (MK3.9S) #28808 (MK3.5S) #13808 (MK4) #21808 (MK3.9) #23808 (MK3.5) #17808 (XL) 
                      • The G-code isn't fully compatible #31803 (CORE One) #26803 (MK4S) #27803 (MK3.9S) #28803 (MK3.5S) #13803 (MK4) #21803 (MK3.9) #23803 (MK3.5) #17803 (XL) #12803 (MINI)
                      • Print preview wrong filament #31805 (CORE One/+) #35805 (CORE One L) #36805 (CORE One INDX) #26805 (MK4S) #27805 (MK3.9S) #28805 (MK3.5S) #13805 (MK4) #21805 (MK3.9) #23805 (MK3.5) #17805 (XL) #12805 (MINI)
                      • Filament not detected #31804 (CORE One) #35804 (CORE One L) #26804 (MK4S) #27804 (MK3.9S) #28804 (MK3.5S) #13804 (MK4) #21804 (MK3.9) #23804 (MK3.5) #17804 (XL) #12804 (MINI)
                      • Print preview unfinished selftest #31801 (CORE One) #35801 (CORE One L) #26801 (MK4S) #27801 (MK3.9S) #28801 (MK3.5S) #13801 (MK4) #21801 (MK3.9) #23801 (MK3.5) #17801 (XL) #12801 (MINI)
                      • Print fan error #31816 (CORE One) #26816 (MK4S) #27816 (MK3.9S) #13816 (MK4) #21816 (MK3.9) #17816 (XL)
                      • Print preview MMU filament inserted #31806 (CORE One) #26806 (MK4S) #13806 (MK4) #27806 (MK3.9S) #21806 (MK3.9) #28806 (MK3.5S) #23806 (MK3.5)
                      • Crash recovery axis long #31809 (CORE One) #35809 (CORE One L) #26809 (MK4S) #13809 (MK4) #27809 (MK3.9S) #21809 (MK3.9) #28809 (MK3.5S) #23809 (MK3.5) #17809 (XL) #12809 (MINI)
                      • Crash recovery repeated crash #31811 (CORE One) #35811 (CORE One L) #26811 (MK4S) #13811 (MK4) #27811 (MK3.9S) #21811 (MK3.9) #28811 (MK3.5S) #23811 (MK3.5) #17811 (XL) #12811 (MINI)
                      • Crash recovery axis short #31810 (CORE One) #35810 (CORE One L) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)
                      • Crash recovery home fail #31812 (CORE One) #35812 (CORE One L) #26812 (MK4S) #13812 (MK4) #27812 (MK3.9S) #21812 (MK3.9) #28812 (MK3.5S) #23812 (MK3.5) #17812 (XL) #12812 (MINI)
                      • Hotend fan error #31828 (CORE One) #35828 (CORE One L) #26828 (MK4S) #27828 (MK3.9S) #13828 (MK4) #21828 (MK3.9) #17828 (XL)
                      • New firmware available #31802 (CORE One) #35802 (CORE One L) #26802 (MK4S) #13802 (MK4) #27802 (MK3.9S) #21802 (MK3.9) #28802 (MK3.5S) #23802 (MK3.5) #17802 (XL) #12802 (MINI)
                      • Chamber filtration fan is not spinning #31840 (CORE One) #35840 (CORE One L) #36840 (CORE One INDX)
                      • USB flash disk error #31821 (CORE One) #35821 (CORE One L) #26821 (MK4S) #13821 (MK4) #27821 (MK3.9S) #21821 (MK3.9) #28821 (MK3.5S) #23821 (MK3.5) #17821 (XL) #12821 (MINI)
                      • MCU in Modular Bed is overheated #17827 (XL)
                      • Hotend temp discrepancy #31818 (CORE One) #17818 (XL) #26818 (MK4S) #13818 (MK4) #27818 (MK3.9S) #21818 (MK3.9) #28818 (MK3.5S) #23818 (MK3.5) #12818 (MINI)
                      • Steppers timeout #31820 (CORE One) #35820 (CORE One L) #17820 (XL) #26820 (MK4S) #13820 (MK4) #27820 (MK3.9S) #21820 (MK3.9) #28820 (MK3.5S) #23820 (MK3.5) #12820 (MINI)
                      • Heatbreak thermistor fail #31822 (CORE One) #35822 (CORE One L) #17822 (XL) #26822 (MK4S) #13822 (MK4) #27822 (MK3.9S) #21822 (MK3.9)
                      • Print preview tools mapping #31814 (CORE One) #36814 (CORE One INDX) #17814 (XL) #26814 (MK4S) #13814 (MK4) #27814 (MK3.9S) #21814 (MK3.9) #28814 (MK3.5S) #23814 (MK3.5)
                      • Quick pause #31835 (CORE One) #35835 (CORE One L) #36835 (CORE One INDX) #17835 (XL) #26835 (MK4S) #13835 (MK4) #27835 (MK3.9S) #21835 (MK3.9) #28835 (MK3.5S) #23835 (MK3.5) #12835 (MINI)
                      • Not downloaded #31824 (CORE One) #35824 (CORE One L) #17824 (XL) #26824 (MK4S) #13824 (MK4) #27824 (MK3.9S) #21824 (MK3.9) #28824 (MK3.5S) #23824 (MK3.5) #12824 (MINI)
                      • Filament runout #31829 (CORE One) #35829 (CORE One L) #17829 (XL) #26829 (MK4S) #13829 (MK4) #27829 (MK3.9S) #21829 (MK3.9) #28829 (MK3.5S) #23829 (MK3.5) #12829 (MINI)
                      • MMU load unload error #31815 (CORE One) #26815 (MK4S) #13815 (MK4) #27815 (MK3.9S) #21815 (MK3.9) #28815 (MK3.5S) #23815 (MK3.5)
                      • Probing failed #31833 (CORE One) #35833 (CORE One L) #36833 (CORE One INDX) #17833 (XL) #26833 (MK4S) #13833 (MK4) #27833 (MK3.9S) #21833 (MK3.9) #28833 (MK3.5S) #23833 (MK3.5) #12833 (MINI)
                      • Nozzle does not have round section #17823 (XL) #28823 (MK3.5S) #23823 (MK3.5)
                      • MCU in Dwarf is overheated #17826 (XL)
                      • Loading timeout #31836 (CORE One) #35836 (CORE One L) #17836 (XL) #26836 (MK4S) #13836 (MK4) #27836 (MK3.9S) #21836 (MK3.9) #28836 (MK3.5S) #23836 (MK3.5) #12836 (MINI)
                      • Selftest not passed #31537 (CORE One) #35537 (CORE One L) #36537 (CORE One INDX) #17537 (XL) #26537 (MK4S) #13537 (MK4) #27537 (MK3.9S) #21537 (MK3.9) #28537 (MK3.5S) #23537 (MK3.5) #12537 (MINI)
                      • G-code cropped #31535 (CORE One) #35535 (CORE One L) #36535 (CORE One INDX) #17535 (XL) #26535 (MK4S) #13535 (MK4) #27535 (MK3.9S) #21535 (MK3.9) #28535 (MK3.5S) #23535 (MK3.5) #12535 (MINI)
                      • G-code corruption #31534 (CORE One) #35534 (CORE One L) #36534 (CORE One INDX) #17534 (XL) #26534 (MK4S) #13534 (MK4) #27534 (MK3.9S) #21534 (MK3.9) #28534 (MK3.5S) #23534 (MK3.5) #12534 (MINI)
                      • G-code metrics config change #31403 (CORE One) #35403 (CORE One L) #36403 (CORE One INDX) #17403 (XL) #26403 (MK4S) #13403 (MK4) #27403 (MK3.9S) #21403 (MK3.9) #28403 (MK3.5S) #23403 (MK3.5) #12403 (MINI)
                      • Display problem detected #36324 (INDX) #31324 (CORE One) #35324 (CORE One L) #17324 (XL) #26324 (MK4S) #13324 (MK4) #27324 (MK3.9S) #21324 (MK3.9) #28324 (MK3.5S) #23324 (MK3.5)
                      • Loading obstruction #31119 (CORE One) #35119 (CORE One L) #17119 (XL)
                      • Homing calibration needed #31118 (CORE One) #35118 (CORE One L) #36118 (CORE One INDX)#17118 (XL)
                      • Calibrate homing from menu #31120 (CORE One) #35120 (CORE One L) #36120 (CORE One INDX) #17120 (XL)
                      • Enclosure filter expiration warning #31831 (CORE One) #35831 (CORE One L) #36831 (CORE One INDX) #17831 (XL)
                      • Enclosure filter expiration #31832 (CORE One) #35832 (CORE One L) #36832 (CORE One INDX) #17832 (XL)
                      • File error #31807 (CORE One/+) #35807 (CORE One L) #17807 (XL) #26807 (MK4S) #13807 (MK4) #27807 (MK3.9S) #21807 (MK3.9) #28807 (MK3.5S) #23807 (MK3.5) #12807 (MINI/+)
                      • Chamber Cooling Fan Error #31839 (CORE One) #35839 (CORE One L) #36839 (CORE One INDX)
                      • Enclosure fan error #17830 (XL)
                      • Thermal runaway #17203 (XL)
                      • Chamber overheating #36260 (INDX) #31260 (CORE One) #35260 (CORE One L) #17260 (XL)
                      • Chamber temperature is critical #36261 (INDX) #31261 (CORE One L) #35261 (CORE One) #17261 (XL)
                      • Hotend burn risk #31140 (CORE One) #35140 (CORE One L)
                      • Check XL-CAN connection #41143 (XL+) #17143 (XL)
                      • Untrusted Inentity #31848 (CORE One) #35848 (CORE One L) #36848 (CORE One INDX) #37848 (CORE One L INDX) #41848 (XL+) #17848 (XL) #13848 (MK4) #23848 (MK3.5)
                      • Printer Type Set to XL #41142 (XL+) #17142 (XL)
                      • Maintenance warning #31117 (CORE One) #26117 (MK4S) #13117 (MK4) #27117 (MK3.9S) #21117 (MK3.9) #28117 (MK3.5S) #23117 (MK3.5)
                      • Maintenance failure warning #28116 (MK3.5S) #23116 (MK3.5)
                      • Maintenance failure warning #31116 (CORE One) #26116 (MK4S) #13116 (MK4) #27116 (MK3.9S) #21116 (MK3.9)
                    • Diagnostics
                    • Print Quality Troubleshooting
                    • Printer troubleshooting
                    • Print Error Messages

                  4 comments

                  Log in  to post a comment
                  Jaroslav Pazout
                  •
                  I have same problem. Switch off and on printer (yes it is contraintuitive, but printer remeber last printing position), then disable filament sensor, reload filament and continue in printing. You have to have enough filament to finish all your work, otherwise ...
                  Reply
                  pds
                  •
                  The printer asks if the filament unload was successful, I pull out the filament first to check and it comes out easy so I click yes to this prompt. After clicking yes it then says to remove the filament from the sensor, which I already did, because how could I possibly know if it worked properly if I had not checked. I am now stuck on this page with no way to get off.
                  This article does not explain the steps or it what order. Am I doing something wrong? How is this feature supposed to work? How do I get the printer to load the filament when it is in this state?
                  Reply
                  niltongnjr
                  •
                  same here
                  Reply
                  leoNautrik
                  •
                  Im having a simmilar issue to Alesmine where the prusa iniatates a filament change even though theres still filament in both sensors. I guess the sensors are bad, but would be nice to have some quick troubleshooting on this page.

                  Mine is not stuck as the extruder has backed out the filament to initiate the change
                  Reply
                  BBQ and Games
                  •
                  Just got my Core One last week. So far this has happened twice. The second one I had happened to have logging on. Indeed the sensor is triggering a filament runout even though I had half a spool. Literally pulled it out and put it right back in. Did you ever figure out the cause? Wondering if it is a wiring issue causing the filament sensor to trigger.
                  Reply
                  Jan Kratochvíl
                  •
                  Hello. This might be more things. There can be imperfections of the filament diameter and FS in the nextruder reads lower values and determine filament runout. You can recalibrate filament sensor with this filament to see if it helps. Or you can contact our support team for help via livechat.
                  Reply
                  Jaroslav Pazout
                  •
                  I used Prusament PLA.
                  Reply
                  Alesmine
                  •
                  Incorrect info. New spool, after few layers I have the error message to replace the filament. No a runout filament issue. No way to continue printing. I cannot take out the filament since it's securely hold into the extruder and the display is stuck on error page, no "continue" button available.
                  Reply
                  Martin Prenger
                  •
                  see this thread, if you haven't already:
                  https://forum.prusa3d.com/forum/english-forum-original-prusa-i3-mk4-hardware-firmware-and-software-help/filament-changing-bug/paged/2/#post-761310

                  Had the exact same issue with my MK4S. Since my MK4S in a Prusa Enclosure, I loosened the PFTE tube and was able to (easily) remove the remaining piece of filament. Put the PTFE tube in again, fed the printer some new filament and it continued to load. My print continued , thankfully 😀

                  However, Prusa, this needs to be fixed ASAP !
                  Reply