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                  1. Support
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                  4. SD cards and USB drives
                   

                  Contents

                  • Make sure your SD card is not locked!
                  • Storage over 32 GB
                  • How do I format the USB drive/SD card?
                  • How to format on Windows
                  • How to format on Mac

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                  SD cards and USB drives

                  Relevant for

                  MK4 family
                  MMU family
                  MINI family
                  MK3 family
                  MK3.5 family
                  +
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                  As there are ways of remotely transferring files and starting prints, an SD card or USB flash drive is the most common and reliable way to get your files to your machine. Though common and convenient, flash memory is not the most reliable in itself and your storage can be corrupted or fill up without any obvious signs. Therefore, we have put together a small guide on how to maintain, format, and purchase memory for your Original Prusa printer.

                  Make sure your SD card is not locked!

                  The SD card has a latch on the side. Before using your SD card, make sure that the latch is not set to the Locked position. In case it is locked, you will not be able to save files on the card, and the printer will not be able to open the SD card.

                  Storage over 32 GB

                  There is no upper size limit on compatible storage media, but the built-in Windows formatting tool does not support formatting storage media from a size of 32 GB or more to FAT32. It will only provide the option for exFAT, which is currently not supported by our printers. There are similar limitations under various versions of Apple's OSx, where a third-party application must be used to format it correctly.

                  To format such a drive you need a third-party application, like Rufus, FAT32 format, or EaseUS Partition Master. Be careful when using such programs so you do not accidentally format the wrong storage media, like your hard drive. However, 8-16 GB is more than enough for most use cases, as a G-code file rarely exceeds 100 MB.

                  How do I format the USB drive/SD card?

                  If your SD card or USB drive is full or if you can't read the content of the drive, but the drive is recognized by windows, most often all you need to do is to format the drive.

                  If your USB drive or SD card does not even show up in your computer file explorer it is probably corrupted beyond repair, or at least beyond the scale of this article. If you get an error like the one in the picture below and it does not show up anywhere, off to google you go, but you might have to consider this card/USB drive lost and get a new one.

                  How to format on Windows

                  On Windows, this is very simple. Locate your USB drive or SD card in my computer, right-click, and choose format.

                  A new small window will pop up. Most of the time you can simply leave everything to default, but the most important thing is that the File System is set to FAT32. This and the Volume Label (Name of the drive) is the only thing you want to touch here. Click Start and your drive will be formatted in a matter of seconds.

                  Formatting any drive will delete all the content of the drive! Back up your stuff!

                  If the USB stick will not work even after this procedure, it is either broken or its "partitioning scheme" is set as GPT, which is incorrect. It must be set as MBR (Master Boot Record). For how to change this, please see Microsoft's official documentation.

                  How to format on Mac

                  On Mac, it is a few more steps, but still very accessible. Again, you want to choose FAT32 as your file system, but you also have the option of changing the "partitioning scheme", which should always be MBR (Master Boot Record).

                  This process deletes all content from the drive.
                  1. Plug the USB drive or SD card into your Mac.
                  2. Go to Applications -> Utilities and launch Disk Utility.
                  3. Click on the icon in the top-left (green arrow) and select "Show All Devices" from the drop-down menu.

                  macOS Big Sur 11.6

                  1. Right-click on the USB drive/SD card in the sidebar under "External". Select the top entry for your drive, not a partition located below.
                  2. Select Erase in the Disk Utility-toolbar (purple arrow).

                  macOS Big Sur 11.6

                  1. Enter a name for the formatted disk.
                  2. Click on the Format menu and choose MS-DOS (FAT).
                  3. Make sure the Scheme is set to "Master Boot Record".

                  macOS Big Sur 11.6

                  1. Click Erase.
                  2. Your USB drive will now be erased and re-formatted correctly.
                  If your SD card is not detected by the printer at all, be sure to check out SD card not working for further information.
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                  22 comments

                  Log in  to post a comment
                  Baba.yaga
                  •
                  I have reformatted 4 times now and the Core One still won't stop giving me the file error
                  Reply
                  RyFi
                  •
                  If you're on a Mac use these instructions. Be careful not to format a different drive by accident!

                  1. Open terminal. Run this command:
                  diskutil list

                  2. Identify the disk that matches the flash drive and unmount it (replace 'disk8' with whatever disk you need)
                  diskutil unmountDisk /dev/disk8

                  3. Run this command to reformat it (The MBR format is what you'll miss if you format another way)
                  eraseDisk FAT32 PRUSA3D MBRFormat /dev/disk8
                  Reply
                  RyFi
                  •
                  PS: I added this because the included mac instructions didn’t always work on a differently formatted drive. I flashed linux onto my drive originally and this was the only way that worked.
                  Reply
                  vega480
                  •
                  diskUtil eraseDisk FAT32 PRUSA3D MBRFormat /dev/disk8
                  Don't forget diskUtil, otherwise it will not find the command. At least for me it did. After that it worked. Thank you!
                  Reply
                  craikan
                  •
                  Ahoj, mám problém s Prusa MINI+, pokud mám flashdisk připojený k tiskárně a je jedno zda zkouším flashovat firmware nebo je prázdná, vždy dostanu chybu: ERROR #12613
                  Když chci tisknout nějaký gcode, tak je tiskárna ani nevidí, včetně složek.
                  Prostě musím vždy při zapnutí/restartnutí odpojit flashku, aby to naběhlo.

                  Bootloader 2.3.4
                  Firmware 5.1.2+13478

                  Kdo poradí? Děkuji všem!
                  Reply
                  VINNIE3000
                  •
                  Hey I have tried so many things but am still unable to flash the firmware on my mini. I am getting frustrated!Bootloader 1.1.0. Firmware 4.3.4.I tried: multiple USB Sticks including formatting according to Article (Disk Utility on MAC) and the suggested SD Card Formatter as in the comments. Nothing works so far, MINI always just boots 4.3.4. and does not seem to recognise the boot files.Please help!
                  Reply
                  Sajo
                  •
                  Did you get any answers ?I have exactly same problem, except I have even older firmware 4.05.
                  Reply
                  David B.
                  •

                  Hi! To update the firmware from 4.0.5, try this: First update to 4.3.4.  Then, update to 4.4.0 (use BOTH .bbf files. Then, update to the latest 5.xx version. (select the bbf file with the language selection you prefer).
                  To start the update, insert the USB drive with the corresponding firmware file/ files, restart the printer and keep clicking the encoder wheel until the printer shows the FW update screen.

                  Reply
                  bp
                  •
                  This was exactly the solution:
                  Update to 4.3.4
                  then update to 4.4.0
                  then update to 6.2.4 (for me).
                  I used a reformatted (to 32FAT) drive instead of the included one.

                  Thanks for posting the info!
                  Reply
                  Amatér35
                  •
                  Mám MK4 (11/2023), přes WiFi jsem přenášel soubor do tiskárny (ne poprvé), najednou se dodaný USB stál nečitelný a nenaformátovaný, USB byl správně zasunutý, předtím jsem tiskl. V PC (Win11) jsem musel USB naformátovat a ze zálohy zpátky nahrát soubory. Další tisky byli OK. Nechápu, jak se to mohlo stát. Jsem první nebo již někdo má obdobnou zkušenost ?
                  Reply
                  Jakub Dolezal
                  •

                  Dobrý den, je možné, že se něco pokazilo při zápisu na flashku a systém ji pak vyhodnotil jako poškozenou. Osobně jsem to u nás nezažil a to mi rukama prošly desítky kusů. Nicméně, pokud by se to stalo znovu napište na podporu a kolegové na to kouknou :) 

                  Reply