Organic supports not printing on the first layer

Y axis crashes and layer shifting

Vibrationen auf Y Achse lassen sich nicht abstellen

Live Adjust Z

Oops ABS not PLA (sticking issues)

<p>Pour le <strong>délai de livraison estimé actuel sur votre commande passée</strong>, veuillez consulter les <strong>détails de la commande</strong> dans votre compte de la boutique en ligne.</p>
<p>L'<strong>Original Prusa Enclosure</strong> (avec tous les modules complémentaires) est <strong>EN STOCK !</strong></p>
<p><strong>Les imprimantes complètes (assemblées) Original Prusa i3 MK3S+ sont EN STOCK !</strong></p>
<p><strong>Les kits d'Original Prusa MK3S+</strong> sans autre élément ajouté (d'autres produits de la commande peuvent augmenter un peu le délai au moment de la préparation) sont  <strong>EN STOCK !</strong></p>
<p><strong>L'Original Prusa MINI+</strong> avec les pièces pré-assemblées a un délai de livraison de <strong>1-2 semaines.</strong></p>
<p><strong>Le kit de l'Original Prusa MINI+ est EN STOCK !<br /></strong></p>
<p>Les mises à niveau multi-matériaux, <strong>MMU2S</strong> ont un délai de <strong>8-9 semaines.</strong></p>
<p>Toutes les commandes d'imprimante, de kit ou de mise à niveau sont expédiées par <strong>ordre chronologique</strong> <strong>basé sur la version du produit et les autres éléments de la commande</strong>. Un léger retard peut être provoqué par la production par lots des pièces noires/oranges ou par des articles supplémentaires ou par des filaments dans la commande qui pourraient être temporairement en rupture de stock lorsque la commande est due. Néanmoins, toutes les commandes des mêmes produits sont expédiées chronologiquement.</p>
<p><strong>Les lots de SL1S et CW1S -</strong> sont <strong>EN STOCK !</strong></p>
<p><strong>La mise à niveau SL1 vers SL1S est EN STOCK&nbsp;!</strong></p>
<p><strong>Informations de précommande sur l'<a href="https://www.prusa3d.com/product/original-prusa-xl-2/" target="_blank" rel="noopener noreferrer">Original Prusa XL</a> - L'expédition des imprimantes entièrement assemblées avec une tête d'outil a commencé. L'expédition des unités semi-assemblées et des imprimantes multi-outils commencera en mai 2023. Les nouvelles commandes seront traitées au quatrième trimestre 2023. Consultez la <a href="https://blog.prusa3d.com/original-prusa-xl-now-shipping_75721/">dernière mise à jour.</a></strong></p>
<h3>Délais actuels pour les nouvelles commandes</h3>
<p><span style="color: #e67e23;"><strong>Mise à jour : 21 mars 2023</strong></span></p>
<p><em>Les dates ne sont qu'une estimation à la date de mise à jour, spécifiée ci-dessus, et dépendent de la production réelle. Nous faisons de notre mieux, mais sachez que cela peut changer pour les produits ayant un délai de livraison. Nous mettrons à jour ici et sur les pages produits en conséquence.</em></p>
<p><em>Pour le <strong>délai de livraison estimé actuel sur votre commande passée</strong>, veuillez consulter les <strong>détails de la commande dans votre compte de la boutique en ligne</strong>. Le tableau ci-dessous ne fait référence qu'aux commandes nouvellement passées.</em></p>
<table class="table" style="border-collapse: collapse; height: 602.531px; border-style: ridge; width: 100%;" border="1">
<tbody>
<tr style="height: 60.5312px;">
<td style="height: 60.5312px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<h4>Produit</h4>
</td>
<td style="height: 60.5312px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<h4>Délai de livraison</h4>
</td>
</tr>
<tr style="height: 57px;">
<td style="height: 57px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Kit Original Prusa i3 MK3S+</strong> (toutes les versions)</p>
</td>
<td style="height: 57px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 55px;">
<td style="height: 55px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa i3 MK3S+ complète</strong> (toutes les versions)</p>
</td>
<td style="height: 55px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="height: 68px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Mise à niveau de l'Original Prusa i3 MK3/S vers la MK3S+<br /></strong>Kit de mise à niveau d'Original Prusa MINI vers MINI+<strong><br /></strong></p>
</td>
<td style="height: 68px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="height: 68px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>MMU2S</strong> - Original Prusa MK3S/MK2.5S &amp; MK3S+<br />Kit de mise à niveau Multi-Material 2S</p>
</td>
<td style="height: 68px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>8-9 semaines</strong></p>
</td>
</tr>
<tr style="height: 84px;">
<td style="height: 84px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>SL1S SPEED/lot</strong></p>
<p><strong>CW1S</strong></p>
</td>
<td style="height: 84px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 84px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 84px;">
<p><strong>Kit de mise à niveau de l'Original Prusa i3 SL1 vers la SL1S</strong></p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 84px;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 58px;">
<td style="height: 58px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa MINI+ (pièces pré-assemblées)</strong></p>
</td>
<td style="height: 58px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>1-2 semaines</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>Kit Original Prusa MINI+</strong></p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>Original Prusa Enclosure</strong> (sans modules complémentaires)</p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>EN STOCK !</strong></p>
</td>
</tr>
</tbody>
</table>
<p>Vous pouvez  trouver la date d'expédition de votre commande dans la section des détails de la commande de notre boutique.</p>
<div class="note-callout">Tous les produits achetés sur notre <a href="https://shop.prusa3d.com/">boutique en ligne</a> sont actuellement expédiés de <strong>République Tchèque,</strong> un État membre de l'<strong>Union Européenne, des frais de douane peuvent s'appliquer pour les envois vers des pays en dehors de l'UE !</strong> Veuillez consulter notre guide de conseil <a href="http://help.prusa3d.com/fr/article/vat-value-added-tax-customs-fees_1505#orders-outside-eu">ici</a>.</div>


Informations concernant les expéditions

<p>It is recommended to regularly take some time to maintain your Original Prusa XL. This should be done even if the printer is working perfectly. <strong>The inspection and maintenance of its various components should be done every ~200-300 hours of print time</strong>.</p>
<h3>Useful tools</h3>
<p>Besides the usual tools, such as Allen keys, needle-nose pliers, and IPA (IsoPropyl Alcohol) + paper towels, you might need:</p>
<ul>
<li><strong>Compressed air</strong>: also known as canned air. Be sure to not hold it upside down while spraying - otherwise, you could damage any electronic components while trying to clean them.</li>
<li><strong>Brush</strong>: a small brass brush is a useful tool for cleaning the heaterblock. If you don't have a brass brush any brush with hard bristles will do the job. </li>
<li><strong>Prusa Lubricant</strong>: a tube of Prusa Lubricant is included with the Original Prusa XL. It is used in the Z-axis leadscrew paragraph. </li>
</ul>
<div class="warning-callout"><strong>DO NOT use Prusa Lubricant on the linear rails! </strong></div>
<h3>Axes check</h3>
<p>Ensure that there is no debris or dust on the <strong>linear rails</strong>. If there is, clean them using a clean paper tissue or a clean cloth <strong>with NO de-greaser</strong> and <strong>with no chemicals</strong>, as these might damage the rubber in the carriage. The factory lubrication for linear rails is effective for at least 2 years. </p>
<h3>Z-axis leadscrew</h3>
<p>After ~500 hours of print time, lubricate the Z-axis leadscrews: apply <strong>a tiny bit of Prusa Lubricant</strong> on the Z-axis leadscrews. After this, move the Z-axis all the way down, and then all the way up. </p>
<h3>Belt</h3>
<p>Attach the belt tensioner on the top belt on the X-axis. The belt tensioner has a pointer, check if it is in the optimal range. The ideal position of the pointer is in the center area, closer to the max mark.</p>
<h3>Flexible steel sheet</h3>
<p>All flexible steel sheets should be cleaned regularly to ensure adhesion, but the exact methods and washing solutions can differ depending on your type of sheet.</p>
<p>You can find more information on how to take care of your flexible steel sheet <a href="http://help.prusa3d.com/fr/article/flexible-steel-sheets-guidepost_2195">in this article</a>.</p>
<div class="warning-callout">Acetone should be used sparingly for cleaning, and only be used on the Smooth steel sheet! <strong>Never use acetone on the Textured or Satin steel sheet </strong>as the surface will be permanently damaged.</div>
<h3>Fans</h3>
<p>The Original Prusa XL is equipped with a hotend fan, and with a print fan. The printer can detect if any of its fans stop spinning. However, that does not mean you should not check them during maintenance. Dust or plastic build-up can decrease their efficiency or even damage them.</p>
<p>Both fans should be checked and cleaned after a few hundred hours of printing. With the fan <strong>not</strong> moving, dust can be removed with compressed air in a spray can, small plastic threads can be removed with tweezers.</p>
<div class="note-callout">Do not blow compressed air on a running fan: the fan can get damaged this way. </div>
<h3>Nextruder</h3>
<div class="warning-callout">When accessing the extruder parts, do not open the gearbox: this action can cause issues on the extrusion, and will <strong>void the printer warranty</strong>. </div>
<p>The primary gear and the bearings attached to the Idler Shaft in the extruder do not need any lubricant. Over time, a deposit of filament debris can form in the grooves of the primary gear, which then causes insufficient filament extrusion. Access the extruder by lifting the Idler Nut, and then moving the Idle Shaft. You can blow away the dirt with compressed air, or use a brass brush or an ordinary toothpick. Use the access hole on the side of the extruder. </p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/02/XL_Extruder_PrimaryGear_TipTensionBolts.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Regular printer maintenance (XL)" alt="" width="600" height="450" loading="lazy" /></p>
<h3>Heaterblock</h3>
<div class="warning-callout"><strong>CAUTION</strong>: Heated parts can cause severe burns!</div>
<p>In case the heaterblock is covered with plastic, it can affect its thermal properties. To clean it, heat the nozzle for 3 to 5 minutes at 250 °C, and <strong>turn the printer off</strong>. Immediately after that use a small brass brush to clear away any old plastic stuck on the nozzle and heaterblock. Be extra careful around the fragile wires that join the heaterblock.</p>
<h3>Electronics</h3>
<p>Every ~600-800 printing hours access the electronic boards for a visual check.</p>
<div class="warning-callout">Before touching the electrical connections, please make sure that the printer is <strong>fully cooled down</strong>, <strong>switched off</strong>, and <strong>unplugged from the main power source for at least 10 minutes</strong>.</div>
<ul>
<li>Check if there are any pinched or worn cables on the printer.</li>
<li>Access the electronic boards and blow compressed air in between the cables to get rid of dust. </li>
<li>Check the connection of all of the wires on the electronic boards. </li>
</ul>
<h3>Firmware and software</h3>
<p>You should always be using the latest <strong>stable </strong>firmware version that we have published for your specific printer model. You can check the firmware version you have, by navigating to <em>LCD menu - Info - Version info</em>. </p>
<p>We also recommend using the latest version of our <a href="http://help.prusa3d.com/fr/article/install-prusaslicer_1903">PrusaSlicer</a>, as it enables you to <strong>enjoy all the features</strong> of your printer. It even saves information about the printer model, nozzle diameter, and firmware version directly into the g-code file so that the printer can warn you if anything is out of date or incompatible.</p>
<p></p>


Regular printer maintenance (XL)

<p>A clogged nozzle or hotend is a common issue for FFF/FDM printers. If there are no issues, the filament is pushed in the hotend, melted, and then extruded through the nozzle. However, if the nozzle is damaged or there are impurities in the filament it might get stuck in the hotend, clogging the printer.</p>
<h3>How to spot clogged nozzle/hotend?</h3>
<h4>Visual check</h4>
<ul>
<li>Is the filament reaching the nozzle? Check the PTFE tube, between the filament sensor and the print head.</li>
<li>Is the filament coming out of the nozzle? Pay attention when loading the filament.</li>
<li>Partial clog - gaps and missing layers</li>
<li>Partial clog - filament curling up and sticking to the nozzle</li>
</ul>
<h4>Soundcheck</h4>
<p>Check if there are clicking noises from the extruder</p>
<ul>
<li>If there is a loud clicking noise, this most likely suggests the nozzle is clogged or deformed </li>
<li>If there is a light clicking noise, this can most likely point to the gearing</li>
</ul>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/81f35c769288a087.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Clogged hotend (XL)" alt="" width="400" height="400" loading="lazy" /></p>
<h4>Partial clog</h4>
<p>Sometimes the clog is partial, meaning that the printer is able to push some filament through, but it is not enough to print the object properly, leading to visible gaps and missing layers. An early sign of a clogged nozzle is that the filament is not extruded consistently, curls up, and sticks to the nozzle.</p>
<h4>Extruder clicking</h4>
<p>The hotend or the nozzle is partially or fully clogged and the internal resistance against the flow of the filament is greater than what the gears are able to push. As a result, the gears are skipping leading to the “clicking” noise and in most scenarios also to the grinding of the filament.</p>
<h3>How to fix the clogged printer? </h3>
<p>Choosing the right method depends on whether <strong>you are able to at least partially load/unload the filament or whether the printer is fully jammed</strong> and refusing the move the filament even a little.</p>
<p>Before you start fixing the printer, try unloading the filament and removing it completely. If you are unable to do it, it might indicate a more serious problem, but we will deal with this one as well.</p>
<p>Also, move the heatbed downwards from <em>LCD Menu - Settings - Move Axis - Z-axis</em> or by long-pressing the control knob, this way you will get better access to the parts that are clogged.</p>
<h4>Extruder idler screws</h4>
<p>The extruder includes two idler tension screws, to set the correct distance between the drive gear and the two driven gears. These are set to the optimal position at the factory. In case of an intervention on that part, you can adjust the idler tension screws to their optimal position: the tips of the screws must be aligned with the front surface of the Idler Nut. After that, close the Idler Block.</p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/03/DSC_3455-1.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Clogged hotend (XL)" alt="" width="600" height="450" loading="lazy" /></p>
<h4>Gears</h4>
<p>Over time, a deposit of filament debris can form in the grooves of the feeding gear, which then causes insufficient filament extrusion. Access the extruder by lifting the Idler Nut, and then moving the Idle Shaft. You can blow away the dirt with compressed air, or use a brass brush or an ordinary toothpick. Use the access hole on the side of the extruder. </p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/02/XL_Extruder_PrimaryGear_TipTensionBolts.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Regular printer maintenance (XL)" alt="" width="600" height="450" loading="lazy" /></p>
<h4>Nozzle </h4>
<div class="warning-callout"><strong>Do not touch the hotend while the printer is at a hot temperature.</strong> <strong>Heated parts can cause severe burns!</strong> </div>
<div>Follow these steps to clean the nozzle: </div>
<ol>
<li> Heat the nozzle to the appropriate temperature according to the filament material you will be printing from. First, introduce the filament, then insert an <strong>acupuncture needle</strong> (included in the package) or a thin wire (0.3-0.35 mm) into the nozzle from below to a depth of approximately 1-2 cm. <strong>Use protective gloves if material suddenly starts to flow from the nozzle</strong>.</li>
<li> Select the Load Filament option from the LCD menu and check that the nozzle is actually pushing the filament.</li>
<li> Insert the wire or acupuncture needle into the nozzle again and repeat the whole procedure several times. If the filament is extruded correctly, the nozzle is clean.</li>
</ol>
<div class="tip-callout">Are you still having issues? Contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support team</a> and let them know that you tried to fix the issue with these instructions. We will take it from there.</div>
<p></p>


Clogged hotend (XL)

<h3>What happened?</h3>
<p>While flashing firmware to your Original Prusa XL, an error might occur, and the screen will display the following message: "<strong>Error erasing flash! Restart the printer and try again</strong>".</p>
<p>Error name: Flash erase error</p>
<p>Error code: #17605</p>
<p>This error is shown when the printer has failed to delete the internal <strong>flash memory</strong>, so the new firmware can't be flashed.</p>
<h3>How to fix it? </h3>
<h4>Re-flash firmware</h4>
<p><a href="https://help.prusa3d.com/downloads" target="_blank" rel="noopener">Download the firmware</a> and if necessary the bootloader, and transfer it to your USB drive. Make sure to unmount the drive from your operating system before physically removing it.</p>
<p>Insert the USB drive back into the printer and reboot the printer using the reset button directly next to the knob to initiate the flashing procedure. In case the procedure does not start, reboot the printer again by pressing the same reset button, and while the printer is booting up, press once the rotating knob.</p>
<p>If the issue persists, the problem might be in the USB flash drive. Find any other USB drive in your household, make sure it is formatted to FAT32, copy both firmware files, and repeat the previously described procedure.</p>
<h4>A visual inspection</h4>
<div class="warning-callout">Before accessing the XLBuddy board, ensure that the printer is <strong>fully cooled down</strong>, and <strong>switched off for at least 10 minutes</strong>. </div>
<p>Access the XLBuddy board, and inspect it for any damage. </p>
<div class="tip-callout">Are you still having issues? Contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support team</a> and let them know that you tried to fix the issue with these instructions. We will take it from there.</div>
<p></p>


Flash erase error #17605 (XL)

<h3>What happened?</h3>
<p>The Original Prusa XL can detect a power fault on the Modular Bed, with hardware measurements: in case this happens, and is related to the <a href="http://help.prusa3d.com/fr/article/power-panic_2092">power panic</a> feature, the printer display will show the message: <strong>"Power panic"</strong>.</p>
<p>Error name: Modular Bed Error</p>
<p>Error code: #17320</p>
<h3>How to fix it? </h3>
<h4>A visual inspection</h4>
<div class="warning-callout">Before accessing any of the electronic boards, ensure that the printer is <strong>fully cooled down</strong>, and <strong>switched off for at least 10 minutes</strong>. </div>
<div>
<p>Inspect the modular bed for physical damage, such as scratches on any of the heatbed tiles surface. </p>
<p>Inspect the wiring between the Sandwich board and the Modular Bed for a loose connection, or a broken cable.  </p>
<div class="tip-callout">In case of any further doubts, do not hesitate to contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">customer support</a>.</div>
</div>
<p></p>


Modular Bed Error #17320 (XL)

L'Original Prusa Curing and Washing Machine (CW1S)  est un accessoire recommandé pour l'Original Prusa SL1S

Mise à niveau de la plateforme de l'Original Prusa CW1 vers la CW1S

Assemblage de l'Original Prusa Enclosure

Original Prusa XL - beta test

Assemblage de l'Original Prusa XL

L'Original Prusa I3 MK3S+ est le successeur de l'imprimante 3D maintes fois récompensée Original Prusa i3 MK2S.

Kit de l'Original Prusa i3 MK3S+

Mise à niveau de l'Original Prusa SL1 vers la SL1S SPEED

Assemblage du kit Original Prusa MINI+

L'Original Prusa MINI+ est une imprimante 3D compacte avec tout ce que vous attendez des créateurs des récompenséés Original Prusa i3 MK2 et MK3S !

Original Prusa MINI+ semi-assemblée

Mise à niveau Original Prusa i3 vers MMU2S

Mise à niveau de l'Original Prusa i3 MK3/MK3S vers la MK3S+

L'imprimante 3D Original Prusa SL1 fonctionne sur la base du processus d'impression MSLA. Contrairement aux machines Original Prusa i3, cette imprimante utilise un panneau LCD haute-résolution et une LED UV pour faire durcir de fines couches de résine afin d'obtenir un niveau de détails inégalé.

Assemblage du kit Original Prusa SL1

L'Original Prusa i3 MK3S succède à l'imprimante 3D Original Prusa i3 MK3 qui a été récompensée.

Assemblage du kit Original Prusa i3 MK3S

Mise à niveau Original Prusa i3 MK1 vers MK2

Mise à niveau Original Prusa i3 Plus 2.85 mm vers 1.75 mm

Mise à niveau Original Prusa i3 Plus 1.75 mm vers MK2S

Kit d'assemblage Original Prusa i3 Plus 1.75 mm

Mise à niveau Original Prusa i3 MK2 vers MK2S

Mise à niveau Original Prusa i3 MK2/S vers MMU1

L'Original Prusa MINI/MINI+ est une imprimante 3D compacte qui bénéficie de tout le savoir-faire des créateurs de l'Original Prusa i3 MK2 et de la MK3S qui ont été récompensées !

Assemblage de l'Original Prusa MINI

L'Original Prusa i3 MK2S succède à l'Original Prusa i3 MK2 en bénéficiant de quelques ajustements techniques qui facilitent son assemblage et la rendent plus fiable.

Assemblage du kit Original Prusa i3 MK2S

Assemblage du kit Original Prusa i3 MK2

Mise à niveau de l'Original Prusa i3 MK2S vers la MK3

L'Original Prusa i3 MK3 succède à l'imprimante 3D Original Prusa i3 MK2 qui a été récompensée.

Assemblage du kit Original Prusa i3 MK3

Mise à niveau de l'Original Prusa i3 MK3 vers la MK3S

De l'Original Prusa i3 MK2 MMU1 vers la MK2.5S MMU2S

Mise à niveau de l'Original Prusa i3 MK2 vers la MK3S

Original Prusa i3 MK3/MK2.5 vers MMU2 v1.01

Mise à niveau de l'Original Prusa i3 MK2.5 vers la MK2.5S

Mise à niveau de l'Original Prusa i3 MK2 vers la MK2.5

Manuels d'assemblage

Calibration de base

Calibration avancée

Que faire lorsque l'imprimante affiche un message d'erreur pendant la calibration.

Messages d'Erreur de Calibration

Toutes les informations nécessaires pour savoir comment calibrer votre imprimante 3D afin d'obtenir des impressions parfaites.

Calibration

Description de l'imprimante

Fonctionnalités de l'imprimante

FAQs et autres informations utiles qui pourraient vous intéresser avant ou après avoir fait votre achat sur shop.prusa3d.com

Informations générales

Vue d'ensemble de votre imprimante 3D et de ses fonctionnalités, et quelques informations générales concernant Prusa Research.

À propos de votre imprimante

Modèles 3D

Guide des matériaux

Entretien de l'imprimante

Prusa Connect & PrusaLink

Découpage

Dans cette section, vous trouverez des guides concernant les matériaux, des indications pour dépanner l'imprimante et des informations générales au sujet de votre imprimante.

Utilisation de l'imprimante

Résolution des Problèmes de Qualité d'Impression

Dépannage de l'imprimante

QR Codes d'erreur

Messages d'Erreur d'Impression

Indications pour identifier et résoudre les problèmes les plus communs, notamment en ce qui concerne le matériel et l'électronique.

Dépannage

Buses

Octoprint

Écran de protection

Découvrez les différents types de buses, comment connecter un Raspberry Pi, Octoprint et bien d'autres choses encore.

Accessoires tiers & Autres projets

À propos de PrusaSlicer

Configuration et profils

Interface utilisateur

Entrée/sortie

Barre d'outils de gauche

Barre d'outil du haut

Réglages d'impression

Réglages du filament

Réglages de l'Imprimante

Fonctionnalités avancées

Découpage multi-matériaux

Découpage SLA

Autre (PrusaSlicer)

La documentation officielle du logiciel de découpage PrusaSlicer. De la configuration de base aux réglages avancés tels que les maillages de modification.

PrusaSlicer

1. Introduction

2. Printer unpacking

3. Printer set up

4. First run

Manual changelog

<h3>What happened?</h3>
<p>The Original Prusa XL will display the message "<strong>Extruder Maxtemp error: Check the thermistor wiring for potential damage</strong>" if the printer's nozzle temperature goes above 295 ºC at any point. This is a safety feature to prevent printer damage and fire. In this case, the printer will stop the heating and display the message on the screen. The printer then waits for the user to inspect all parts and if needed fix the issue.</p>
<p>Error name: Hotend Maxtemp error</p>
<p>Error code: #17206</p>
<h3>How to fix it?</h3>
<p>The error might indicate some issue with the wiring, either the heater or the thermistor cables are possibly damaged.</p>
<h4>A visual inspection</h4>
<p>Before breaking out the multimeter you should check the Dwarf board, where the thermistor and heater reside, to ensure that no wires have broken off, or are disconnected. </p>
<div class="warning-callout">Before you start, make sure:</p>
<ul>
<li>the filament is unloaded from the extruder</li>
<li>the printer is turned OFF and unplugged from electricity</li>
<li>the hotend and the heatbed are cooled down to ambient temperature</li>
</ul>
</div>
<div class="note-callout">Since we will handle tools and work with the extruder high above the heatbed, it is necessary to protect it.</div>
<p>Place an empty Prusament cardboard box approximately to the front center part of the heated. Move the X-axis all the way to the front side of the printer, and move the extruder approximately to the center of the X-axis.</p>
<p>Open the dwarf-cover-door to access the Dwarf board.</p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/02/27238ac3f74c4dfc_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Extruder Maxtemp error #17206 (XL)" alt="" width="600" height="450" loading="lazy" /></p>
<p>Check that all the connectors are secure in their sockets, according to the picture below. Focus on the thermistor and heater cables. Though unlikely, rough shipping or handling could have shaken the heater or thermistor cables loose. </p>
<p><img decoding="async" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/02/b76c0de0cc1f1019_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Extruder Maxtemp error #17206 (XL)" alt="" width="600" height="450" loading="lazy" /></p>
<h4>Checking the resistance</h4>
<p>The table below describes the correct resistance for each part, as well as what scale you should set your meter to. The hotend thermistor is rated to be <strong>100 kΩ at 25 °C.</strong> To be realistic, with a varying temperature between 20 °C and 30 <strong>°</strong>C, <strong>you can expect a wider range of readings (~80-125 kΩ).</strong></p>
<div class="tip-callout">There can be micro-fractures in the cable, breaking the connections only at certain positions. Therefore, try to move the cable a bit while doing the measurement and see if the value changes drastically.</div>
<table style="width: 100%; height: 162.014px;">
<tbody>
<tr style="height: 59.3472px;">
<td style="width: 30.5147%; height: 59.3472px;">
<h5>Part</h5>
</td>
<td style="width: 39.951%; height: 59.3472px;">
<h5>Resistance</h5>
</td>
<td style="width: 23.0392%; height: 59.3472px;">
<h5>Multimeter scale</h5>
</td>
</tr>
<tr style="height: 51.3333px;">
<td style="width: 30.5147%; height: 51.3333px;">
<p>Hotend thermistor </p>
</td>
<td style="width: 39.951%; height: 51.3333px;">
<p><strong>[80 kΩ - 125 kΩ]</strong></p>
</td>
<td style="width: 23.0392%; height: 51.3333px;">
<p>200kΩ</p>
</td>
</tr>
<tr style="height: 51.3333px;">
<td style="width: 30.5147%; height: 51.3333px;">
<p>Hotend heater</p>
</td>
<td style="width: 39.951%; height: 51.3333px;">
<p><strong>[12.3 Ω - 15.1 Ω]</strong></p>
</td>
<td style="width: 23.0392%; height: 51.3333px;">
<p>200Ω</p>
</td>
</tr>
</tbody>
</table>
<div class="warning-callout"><strong>The part should be cold (room temperature) and unplugged when measuring the resistance!</strong></div>
<p></p>


Extruder Maxtemp error #17206 (XL)

<h3>Que s'est-il passé ?</h3>
<p>Les cartes électroniques de l'Original Prusa XL disposent de mémoire, notamment de RAM (Random Access Memory). Dans de rares cas, la RAM peut être entièrement consommée, l'imprimante ne pouvant effectuer aucune autre action&nbsp;: lorsque cela se produit, l'imprimante affiche le message&nbsp;: <strong>"Échec de l'allocation dynamique - mémoire insuffisante. Réinitialisez l'imprimante."</strong></p>
<p>Nom de l'erreur&nbsp;: Mémoire insuffisante</p>
<p>Code d'erreur : #17507</p>
<h3>Comment corriger cela ?</h3>
<p><strong>Redémarrer l'imprimante</strong> devrait résoudre l'erreur, et cela ne devrait pas se reproduire. Si un redémarrage ne résout pas le problème, veuillez contacter <a href="http://help.prusa3d.com/fr/article/customer-support_2287">notre support client</a>, nous prendrons la suite à partir d'ici.&nbsp;</p>


Mémoire insuffisante #17507 (XL)

<h3>What happened?</h3>
<p>While flashing firmware to your Original Prusa XL, an error might occur, and the screen will display the following message: "<strong>Firmware/printer versions do not match! You are trying to flash FW meant for another revision of the Buddy board</strong>".</p>
<p>Error name: Unsupported printer version</p>
<p>Error code: #17611</p>
<p>This error is shown if you are trying to flash a firmware version that was meant for another Buddy board revision.</p>
<h3>How to fix it?</h3>
<p><a href="https://help.prusa3d.com/downloads" target="_blank" rel="noopener">Download the firmware</a> and if necessary the bootloader, and transfer it to your USB drive. Make sure to unmount the drive from your operating system before physically removing it.</p>
<p>Insert the USB drive back into the printer and reboot the printer using the reset button directly next to the knob to initiate the flashing procedure. In case the procedure does not start, reboot the printer again by pressing the same reset button, and while the printer is booting up, press once the rotating knob.</p>
<p>If the issue persists, the problem might be in the USB flash drive. Find any other USB drive in your household, make sure it is formatted to FAT32, copy both firmware files and repeat the previously described procedure.</p>
<div class="tip-callout">Are you still having issues? Contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support team</a> and let them know that you have tried to fix the issue with these instructions. We will take it from there.</div>
<p></p>


Unsupported Buddy FW #17611 (XL)

<h3>What happened?</h3>
<p>While flashing firmware to your Original Prusa XL, an error might occur, and the screen will display the following message: "<strong>File system error! Try a different USB drive or format the drive with FAT32 filesystem (all data will be lost)</strong>".</p>
<p>Error name: File system error</p>
<p>Error code: #17613</p>
<p>The printer shows this error when it can't read the USB drive.</p>
<h3>How to fix it?</h3>
<p>Connect the USB drive to your computer and <a href="https://help.prusa3d.com/article/sd-cards-and-usb-drives_112291#how-do-i-format-the-usb-drive-sd-card" target="_blank" rel="noopener">format it in FAT32</a>. After formatting the USB drive, try flashing the firmware again.</p>
<div class="tip-callout">Are you still having issues? Contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support team</a> and let them know that you tried to fix the issue with these instructions. We will take it from there.</div>
<p></p>


USB flash error #17613 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. In case of an unknown error with receiving data to the XLBuddy, the printer will show the message: <strong>"HAL detected an I2C undefined error when receiving data via I2C."</strong></p>
<p>Error name: I2C Receive undefined</p>
<p>Error code: #17318</p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">customer support</a>, we will take it from here. </p>
<p></p>


I2C Receive undefined #17318 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. If there is an error while the XLBuddy is receiving data, the printer will show the message <strong>"HAL detected an I2C error when receiving data via I2C."</strong></p>
<p>Error name: I2C Receive failed</p>
<p>Error code: #17315</p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact <a href="http://help.prusa3d.com/fr/article/customer-support_2287">our customer support</a>, we will take it from here. </p>
<p></p>


I2C Receive failed #17315 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. All communication is expected to occur within a timeframe: if this does not happen while data is being sent from the XLBuddy, the printer will show the message: <strong>"HAL detected an I2C timeout when sending data via I2C."</strong></p>
<p>Error name: I2C Send Timeout</p>
<p>Error code: #17313</p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact <a href="http://help.prusa3d.com/fr/article/customer-support_2287">our customer support</a>, we will take it from here. </p>
<p></p>


I2C Send Timeout #17313 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. The components have different states, including a <strong>busy </strong>state: if this particular state occurs while data is being received by the XLBuddy, the printer will show the message:<strong> "HAL detected an I2C busy state when receiving data via I2C."</strong> </p>
<p>Error name: EEPROM I2C Receive Busy</p>
<p>Error code: #17316</p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">customer support</a>, we will take it from here. </p>
<p></p>


EEPROM I2C Receive Busy #17316 (XL)

<h3>Que s'est-il passé ?</h3>
<p>Les cartes électroniques de l'Original Prusa XL disposent de mémoire, dont une mémoire dynamique dédiée au traitement des fichiers PNG, pour afficher une image d'aperçu d'un modèle sur l'écran de l'imprimante. Dans de rares cas, cette mémoire peut être entièrement consommée, l'imprimante ne pouvant effectuer aucune autre action&nbsp;: lorsque cela se produit, l'imprimante affiche le message&nbsp;: <strong>"Échec de l'allocation du tampon dynamique pour le PNG - mémoire insuffisante."</strong></p>
<p>Nom de l'erreur&nbsp;: Tampon PNG plein</p>
<p>Code d'erreur : #17508</p>
<h3>Comment corriger cela ?</h3>
<p><strong>Redémarrer l'imprimante</strong> devrait résoudre l'erreur, et cela ne devrait pas se reproduire. Si un redémarrage ne résout pas le problème, veuillez contacter <a href="http://help.prusa3d.com/fr/article/customer-support_2287">notre support client</a>, nous prendrons la suite à partir d'ici.&nbsp;</p>


Tampon PNG plein #17508 (XL)

<h3>What happened?</h3>
<p>While flashing firmware to your Original Prusa XL an error might occur, and the screen will display the following message: "<strong>Firmware/printer types do not match. Make sure you have the right firmware file for your printer model</strong>".</p>
<p>Error name: Unsupported printer type</p>
<p>Error code: #17610</p>
<p>This error is shown when firmware made for another printer model is flashed on the Original Prusa XL. </p>
<h3>How to fix it?</h3>
<p>Go to the <a href="https://help.prusa3d.com/downloads" target="_blank" rel="noopener">Downloads page</a>, and make sure you are selecting the XL firmware. </p>
<p>Unzip the files, and transfer them to your USB drive. Make sure to unmount the drive from your operating system before physically removing it.</p>
<p>Insert the USB drive back into the printer and reboot the printer using the reset button directly next to the knob to initiate the flashing procedure. In case the procedure does not start, reboot the printer again by pressing the same reset button, and while the printer is booting up, press once the rotating knob.</p>
<p>If the issue persists, the problem might be in the USB flash drive. Find any other USB drive in your household, make sure it is formatted to FAT32, copy both firmware files and repeat the previously described procedure.</p>
<div class="tip-callout">Are you still having issues? Contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support team</a> and let them know, that you have tried to fix the issue with these instructions. We will take it from there.</div>
<p></p>


Unsupported printer model #17610 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. The components have different states, including a <strong>busy</strong> state: if this particular state occurs while data is being sent from the XLBuddy, the printer will show the message: <strong>"HAL detected an I2C busy state when sending data via I2C."</strong></p>
<p>Error name: I2C Send Busy</p>
<p>Error code: #17312</p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact <a href="http://help.prusa3d.com/fr/article/customer-support_2287">our customer support</a>, we will take it from here. </p>
<p></p>


I2C Send Busy #17312 (XL)

<h3>What happened?</h3>
<p>When trying to install non-official firmware on your Original Prusa XL, the screen shows "<strong>Firmware signature verification failed! Only official signed firmware can be flashed</strong>".</p>
<p>Error name: Signature verification failed</p>
<p>Error code: #17606</p>
<p>The error is issued when your Original Prusa XL has detected an attempt to flash firmware that does not have the private key signature that verifies the firmware as being official.</p>
<h3>How to fix it?</h3>
<p>The Original Prusa XL in its factory state only accepts official firmware. In order to flash a custom firmware, you need to break the appendix on the XLBuddy board.</p>
<div class="warning-callout">Breaking the seal on the mainboard of the Prusa XL is <strong>IRREVERSIBLE </strong>and leads to the<br /><strong>VOIDING OF THE WARRANTY</strong> ON ELECTRONIC PARTS OF THE PRINTER. If you break the<br />seal, we disclaim any responsibility for any damage to the printer and/or its surroundings (e.g.<br />in case of a fire).</div>
<div><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/03/NTD_0829_2.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="Imposter! Fake signature #17606 (XL)" alt="" width="600" height="450" /></div>
<p></p>


Imposter! Fake signature #17606 (XL)

<h3>Que s'est-il passé ?&nbsp;</h3>
<p>Si l'imprimante détecte un problème avec le plateau modulaire, l'écran affichera le message suivant&nbsp;: "<strong>Tuile du plateau chauffant no. #&nbsp;: Tuile ou câblage endommagé. Suivez le guide en ligne pour diagnostiquer</strong>".&nbsp;</p>
<p>Nom de l'erreur&nbsp;: chauffage MB en court-circuit</p>
<p>Code d'erreur : #17251</p>
<p>Le message d'erreur inclut le numéro de la tuile de plateau chauffant concernée. L'erreur peut indiquer un problème avec le câble reliant la tuile du plateau chauffant indiquée à l'électronique du plateau modulaire, ou avec la tuile du plateau chauffant elle-même.&nbsp;</p>
<h3>Comment corriger cela ?&nbsp;</h3>
<h4>Une inspection visuelle</h4>
<p>Vérifiez que le câble du plateau chauffant indiqué est correctement connecté à l'électronique du plateau modulaire et à la tuile du plateau chauffant, puis refaites la connexion.&nbsp;</p>
<p>Vérifiez que la tuile du plateau chauffant n'est pas endommagée physiquement, par exemple une égratignure sur la surface de la tuile du plateau chauffant ou un câble en mauvais état au bas d'une tuile du plateau chauffant.&nbsp;</p>
<h4>Échangez les câbles</h4>
<p>Échangez la connexion de la tuile du plateau chauffant indiquée sur l'erreur avec un autre connecteur de tuile du plateau chauffant et vérifiez si le numéro de tuile de plateau chauffant indiqué dans l'erreur change ou reste le même après l'échange.&nbsp;</p>
<p>Si l'erreur passe à un autre numéro de tuile du plateau chauffant après l'échange des câbles, le câble est à l'origine de l'erreur.&nbsp;</p>
<p>Si l'erreur est toujours la même qu'avant, avec le même code d'erreur et sur le même numéro de tuile du plateau chauffant après l'échange, il est fort probable que la tuile du plateau chauffant soit à l'origine de l'erreur.&nbsp;</p>
<div class="tip-callout">Si vos conclusions sont différentes de ces deux cas, ou en cas de doute, n'hésitez pas à contacter notre <a href="http://help.prusa3d.com/fr/article/customer-support_2287">support client</a>.</div>


Erreur plateau modulaire #17251 (XL)

<h3>What happened? </h3>
<p>Before starting each print, your Original Prusa XL will test the resistance of the heatbed tile, by heating it and measuring its current. In case of an issue related to the results of this test, the printer will show the message: "<strong>Heatbed tile no. #: Test heating error</strong>". </p>
<p>Error name: MB test heating err</p>
<p>Error code: #17257</p>
<p>The error message includes the number of the affected heatbed tile. The error might indicate an issue with the cable connecting the indicated heatbed tile with the modular bed electronics, or with the heatbed tile itself. </p>
<h3>How to fix it? </h3>
<h4>A visual inspection</h4>
<p>Check that the indicated heatbed cable is correctly connected with the modular bed electronics, and with the heatbed tile, and reseat the connection. </p>
<p>Check the heatbed tile for physical damage, for example a scratch on any heatbed tile surface, or a cable in bad status on the bottom of a heatbed tile. </p>
<h4>Swap the cables</h4>
<p>Swap the heatbed tile connection indicated on the error with another heatbed tile connector, and check if the indicated heatbed tile number in the error changes, or remains the same after the swap. </p>
<p>If the error changes to another heatbed tile number after the cables swap, then the cable is causing the error. </p>
<p>If the error is still the same as before, with the same error code, and on the same heatbed tile number after the swap, most likely the heatbed tile is causing the error. </p>
<div class="tip-callout">If your findings are different than these two cases, or in case of any doubts, do not hesitate to contact our <a href="http://help.prusa3d.com/fr/article/customer-support_2287">customer support</a>.</div>
<p></p>


Modular bed error #17257 (XL)

<h3>What happened?</h3>
<p>On the Original Prusa XL, the I2C bus is used for the XLBuddy to communicate with other printer components. In case of an unknown error with sending data from the XLBuddy, the printer will show the message: <strong>"HAL detected an I2C undefined error when sending data via I2C."</strong></p>
<p>Error name: I2C Send Undefined</p>
<p>Error code: #17314 </p>
<h3>How to fix it? </h3>
<p><strong>Restarting the printer</strong> is expected to resolve the error, and this is not expected to occur again. In case a restart does not resolve it, please contact <a href="http://help.prusa3d.com/fr/article/customer-support_2287">our customer support</a>, we will take it from here. </p>
<p></p>


I2C Send Undefined #17314 (XL)


<ul>
<li>Version initiale pour l'Original Prusa XL</li>
</ul>

1.00

4.5.3


<ul>
<li>Profils de l'Original Prusa XL</li>



<li>Motif de remplissage supérieur et inférieur avec des lignes monotones</li>



<li>Disposition automatique alignée dans un coin</li>
</ul>

Original Prusa XL

Téléchargements

Firmware 4.5.3

Pilotes & Applications 2.5.1

Manuel 1.00

Comment faire

Guides