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Internal error (DBUS mapping failed) #10507 (SL1/SL1S)

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Last updated 10 months ago
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What happened?

The printer displaying the message: Internal error (DBUS mapping failed), please restart the printer. Contact the support if the problem persists.

Error name: Internal error (DBUS mapping failed)

Error code: #10507

This is triggered by a software bug, but there is a small probability it is a result of a hardware error.

How to fix it?

Do a factory reset of the printer and flash the firmware. If the problem persists, the A64 logic board must be replaced.

How to replace the part?

Firmware updating (SL1)

How to replace the A64 board (SL1) 

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