Crash recovery axis short

What happened? 

The printer is showing the message "Length of an axis is too short. There's an obstacle or bearing issue. Retry check, pause or resume the print?"

Error name: Crash recovery axis short

Error code: #31810 (CORE One) #26810 (MK4S) #13810 (MK4) #27810 (MK3.9S) #21810 (MK3.9) #28810 (MK3.5S) #23810 (MK3.5) #17810 (XL) #12810 (MINI)

How to fix it? 

Check for obstacles

Ensure the path of the X and Y axes is free. A common obstacle could be debris or filament strands from a previous print.

Check the smooth rods or linear rail

Ensure there are no rough spots on the smooth rods or linear rail. If you lubricate the smooth rods or linear bearings, beware! The lubrication type for each component is different and can be damaging if the wrong type is used. Below are the dedicated guides for either type.

• Smooth rods
• Linear rail  (only present in XL and CORE One X-axis)