We are proud to have customers all over the world. To make shopping with us outside of the EU (where we're based) as smooth and efficient as possible, we work with Global-e, our strategic international sales partner. While Global-e doesn’t handle the actual shipping of your order, they make the buying process smooth, transparent, and worry-free.
Facilitating customs and taxes
For many countries, Global-e offers the option to calculate and collect local duties and taxes before the order arrives. This proactive approach helps you avoid unexpected fees and customs delays, making the import process smoother.
Enabling local convenience
Global-e allows you to pay using your preferred local payment methods and in your local currency. This simplifies the transaction and provides a more localized experience.
Why Global-e appears on the invoice
Global-e acts as the Merchant of Record for these international transactions. This means they are responsible for the financial and legal aspects of the sale, including payment processing, tax compliance, and managing the overall transaction from a legal standpoint.
Prusa customer support
For all orders made on our e-shop, including those with Global-e, we provide full customer support.