Mini Extruder Issues

X, Y, Z axis when print paused.

Please allow cloud account storage of PrusaSlicer settings

Multi material print squishing all layers after the first layer with the z-axis?

Printing hoverangs in a corkscrew conveyor

Shield

<p>For the <strong>current estimated lead time on your placed order</strong>, please enter the <strong>order details</strong> in your e-shop account.</p>
<p><strong>Original Prusa Enclosure</strong> (with all addons) is <strong>IN STOCK!</strong></p>
<p><strong>Original Prusa i3 MK3S+ complete (assembled) printers are IN STOCK!</strong></p>
<p><strong>Original Prusa MK3S+ kit</strong> with no other items added (other products in the order may increase the lead time a bit at the time of preparation) is <strong>IN STOCK!</strong></p>
<p><strong>The Original Prusa MINI+</strong> with pre-assembled parts has a lead time of <strong>1-2 weeks.</strong></p>
<p><strong>The Original Prusa MINI+ kit is IN STOCK!<br /></strong></p>
<p>Multimaterial upgrades, <strong>MMU2S</strong> has a lead time of <strong>8-9 weeks.</strong></p>
<p>All printer, kit, or upgrade orders are shipped in <strong>chronological</strong> <strong>order based on the product version and other items in the order</strong>. A slight delay can be caused by the batch production of black/orange parts or additional items or filaments in the order that might be temporarily out of stock when the order is due. Nevertheless, all orders of the exact same products are shipped chronologically.</p>
<p>Information regarding <strong>SL1S and CW1S bundles</strong> are <strong>IN STOCK!</strong></p>
<p><strong>SL1 to SL1S upgrade is IN STOCK!</strong></p>
<p><strong>Pre-order information on <a href="https://www.prusa3d.com/product/original-prusa-xl-2/" target="_blank" rel="noopener noreferrer">Original Prusa XL</a> - Shiping of the fully assembled printers with one tool head has started. Shipping of the semi-assembled units and multi-tool printers will start in May 2023. New orders will be processed in Q4 2023. Check the <a href="https://blog.prusa3d.com/original-prusa-xl-now-shipping_75721/">latest update.</a></strong></p>
<h3>Current lead times for new orders</h3>
<p><span style="color: #e67e23;"><strong>Updated: March 21th, 2023</strong></span></p>
<p><em>The dates are only an estimation at the date of update, specified above, and rely on the actual production. We're doing our best but please be aware that it can shift for the lead time products. We will update here and on the product pages accordingly.</em></p>
<p><em>For the <strong>current estimated lead time on your placed order</strong>, please enter the <strong>order details in your e-shop account</strong>. The table below is referencing newly placed orders only.</em></p>
<table class="table" style="border-collapse: collapse; height: 602.531px; border-style: ridge; width: 100%;" border="1">
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<td style="height: 60.5312px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<h4>Product</h4>
</td>
<td style="height: 60.5312px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<h4>Lead time</h4>
</td>
</tr>
<tr style="height: 57px;">
<td style="height: 57px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa i3 MK3S+ kit</strong> (all versions)</p>
</td>
<td style="height: 57px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 55px;">
<td style="height: 55px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa i3 MK3S+ complete</strong> (all versions)</p>
</td>
<td style="height: 55px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="height: 68px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa i3 MK3/S to MK3S+ upgrade<br /></strong>Original Prusa MINI to MINI+ upgrade kit<strong><br /></strong></p>
</td>
<td style="height: 68px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="height: 68px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>MMU2S</strong> - Original Prusa i3 MK2.5S &amp; MK3S/+<br />Multi-Material 2S upgrade kit</p>
</td>
<td style="height: 68px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>8-9 weeks</strong></p>
</td>
</tr>
<tr style="height: 84px;">
<td style="height: 84px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>SL1S SPEED/bundle</strong></p>
<p><strong>CW1S</strong></p>
</td>
<td style="height: 84px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 84px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 84px;">
<p><strong>Original Prusa SL1 to SL1S upgrade kit</strong></p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 84px;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 58px;">
<td style="height: 58px; width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>Original Prusa MINI+ (pre-assembled parts)</strong></p>
</td>
<td style="height: 58px; width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center;">
<p><strong>1-2 weeks</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>Original Prusa MINI+ kit</strong></p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
<tr style="height: 68px;">
<td style="width: 47.2453%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>Original Prusa Enclosure</strong> (without addons)</p>
</td>
<td style="width: 50.4654%; border-style: dotted; border-width: 1px; text-align: center; height: 68px;">
<p><strong>IN STOCK!</strong></p>
</td>
</tr>
</tbody>
</table>
<p>You can find your order shipping date in the order detail section in our shop.</p>
<div class="note-callout">All products purchased in our <a href="https://shop.prusa3d.com/">online store</a> are currently being shipped from the<strong> Czech Republic, </strong>a member state of the <strong>European Union, customs charges may apply for shipments to countries outside of the EU!</strong> Please see our advisory article <a href="http://help.prusa3d.com/article/vat-value-added-tax-customs-fees_1505#orders-outside-eu">here</a>.</div>


Shipping information

Prusa Face Shield disinfection

<h3>Where can I find more info about this project?</h3>
<p>We have prepared a special microsite on our page and we are updating it regularly - see <a href="https://www.prusa3d.com/covid19">https://www.prusa3d.com/covid19</a>.</p>
<h3><strong>Can I wear the face shield instead of a surgical mask or respirator?</strong></h3>
<p>No, the shield alone is not a replacement for a surgical mask or respirator. It should always be combined with a surgical or respirator due to the way the virus spreads. It’s also important to follow health and safety rules even when wearing one. The virus doesn’t spread through the air only, it can also be spread by touch, avoid touching your eyes/eyelids, etc. The visor can improve protection from viruses that spread through the air in the form of spray - e.g. sneezing. The shield can also help extend the use of other protective equipment by offering additional protection from external sources of contamination.</p>
<h3><strong>Are the shields single-use only? Can I disinfect/sterilize them?</strong></h3>
<p>Currently, we label the shields as single-use due to the fact that the tests are not finished yet on how to properly sterilize them. We have <a href="http://help.prusa3d.com/article/prusa-face-shield-disinfection_125457">published an article</a> covering various options for disinfecting the shields, however, the tests are still in progress. Exercise caution when wearing the shields for extended periods of time. We will continue to update the article with new results regularly.&nbsp;</p>
<h3><strong>Are the shields approved by any authorities (e.g. Ministry of Health)?</strong></h3>
<p>We have consulted with the Czech Ministry of Health on our design for the shields and they allowed us to distribute them. The shield is suitable to be used by doctors and it is compatible with other parts of their standard equipment (like glasses and surgical masks) however, the shield is not an officially certified piece of medical equipment. Before you start producing them in your country, we suggest consulting it with local authorities first - the situation may be different in your country.</p>
<h3><strong>I would like to help produce these shields. How can I join?</strong></h3>
<p>You can check with your local 3D printing communities or visit <a href="https://www.prusaprinters.org/">https://www.prusaprinters.org/</a> and search for groups producing these masks.</p>
<h3><strong>Can I adjust the shield design?</strong></h3>
<p>Absolutely! The design is fully open-source. However, we recommend making only changes that were consulted with those who use these shields. The changes should be based on real-life experience, let’s say you try to make them more comfortable to wear, but they might start to fall off more easily during quick movements. Try to stick to changes that are practical and won’t have a negative effect on the basic functionality, in other words: something that looks good on paper might cause trouble in real life.</p>
<h3><strong>What are the changes between RC1, RC2, and RC3?</strong></h3>
<p>Generally speaking, we’re trying to make the 3D-printed parts safer, more comfortable and faster to print. These efforts are reflected in updated designs. See the details below: Version RC3 changelog changes from RC2:</p>
<ul>
<li style="font-weight: 400;">Removed hexagonal holes for faster printing speeds.</li>
<li style="font-weight: 400;">With faster printing we use on our farm, some pieces had sharp points, and based on testing, the venting is not needed as much.</li>
<li style="font-weight: 400;">Several optimizations for stack printing.</li>
<li style="font-weight: 400;">New print files with 4 headbands stacked on top of each other - especially useful for overnight printing.</li>
</ul>
<p>Version RC2 Changes from RC1:</p>
<ul>
<li style="font-weight: 400;">Increased wall thickness (slightly stiffer and more durable).</li>
<li style="font-weight: 400;">Inner wall from 1.5 mm to 2 mm.</li>
<li style="font-weight: 400;">Outer wall from 2 mm to 2.5 mm.</li>
<li style="font-weight: 400;">The headband is no longer printed compressed. Lower pressure on the temple.</li>
<li style="font-weight: 400;">The visor was moved further away from the forehead. This allows a better fit over bigger respirators and protective goggles.</li>
<li style="font-weight: 400;">The printed part now has an extension for the visor (the visor curves less than the headband).</li>
</ul>
<h3><strong>How long does it take to make one shield?</strong></h3>
<p>Depends on which version you decide to print. RC3 takes about 3 hours, RC3.1 takes 1 hour and 20 minutes - however, it requires a well-calibrated 3D printer and expect noises louder than usual due to high speeds. You can also fit more units on a single print sheet if it is big enough, so you can let it run overnight. Assembly takes just a few minutes, depending on how you source the visor (e.g. if you have them laser-cut from PETG sheets or you need to cut down PET bottles to make them).</p>
<h3><strong>I have a 3D printer, but no means to produce a transparent visor. What should I do?</strong></h3>
<p>You can get in touch with the rest of the community on social media or via PrusaPrinters.org and find someone in your area who has access to materials needed to make the visors.</p>
<h3><strong>Can I sell the shields?</strong></h3>
<p>Well, we won’t stop you, but it goes against the general idea of providing important protection equipment for free to those who need it the most: people in service who face the threat of COVID-19 on a daily basis while trying to help as many people as possible. Donating the shields for free also means a much faster (and direct) delivery - they won’t have to go through a purchase approval process normally required by the hospital management, which would waste precious time. If you need to recoup the costs of production, we recommend you consider a donation system.</p>
<h3><strong>Can I print them from PLA / other materials?</strong></h3>
<p>PETG is preferable due to its mechanical properties, it doesn’t break/shatter as easily as PLA and it has better temperature resistance. Since we need the headband to be slightly elastic, we would suggest sticking to PETG. Many sterilization procedures also consist of heating the shield to over 60°C (140+ degrees Fahrenheit) - PLA isn’t suitable for such temperatures. ASA and ABS are better alternatives than PLA if PETG isn't available.</p>
<h3><strong>Where can I get the transparent visor and the rubber band?</strong></h3>
<p>The shield design was made with simplicity in mind, so there are many ways to source the materials. The best way is to get laser-cut PETG sheets. Check your local hardware stores (online or by phone preferably) and see if they have a reasonable number in stock and deliver them to you. Another good option is a thick laminating foil that will hold shape and will put some resistance before it bends. The third option is to cut a large PET soda bottle. The rubber band is just a generic rubber band, available pretty much everywhere. The specs for the PETG sheets we’re using: clear PETG plastic sheet (Covestro Vivak brand) with a thickness of 0,5 - 0,8mm (common thickness in the US is 0.02"-0.04"). You can use any clear laser-cuttable plastic with a similar thickness. The size of the visor is 240×240 mm / 9.45’’×9.45’’ (standard version) and 240×310 mm / 9.45’’×12.2’’ (extended version). The holes can be made with a standard office puncher. For the exact dimensions of the sheet and holes, download the PDF files from the description of the shield at PrusaPrinters.org. You can <a href="http://help.prusa3d.com/guide/how-to-assemble-the-prusa-face-shield-rc2-rc3_125495">follow the assembly guide here</a>. The guide for an alternative version (using thick laminating foil) is <a href="http://help.prusa3d.com/guide/assembling-the-prusa-face-shield-rc1-rc2-rc3-community-version_125830">available here</a>. Please note that standard DINA4 / A-4 sized foils are not large enough.</p>
<h3><strong>Do I really need to print the lower part of the shield? It takes extra time</strong></h3>
<p>The “chin” is a vital structural part that holds the shape of the shield. We’re manufacturing 3.000 shields a day and it’s not enough, so we are of course looking for ways to speed up the production - however, removing the bottom part of the shield is not an option.</p>
<h3><strong>Can anyone use the shield? Medics, police officers, etc.</strong></h3>
<p>We suggest consulting first with those who might need a shield to see if it fits their requirements. In the Czech Republic, the shield is universally used by anyone in service or even by staff in stores and pharmacies, simply anywhere where people come into contact. There’s a good chance the situation will be the same in other countries. Always ask first, though.</p>
<h3><strong>I would rather print a respirator than a shield. Can I help this way?</strong></h3>
<p>Respirators are a different kind of thing. Generally, we’re very cautious when it comes to 3D-printed respirators. The problem is that the surface of 3D-printed objects is highly porous, there are gaps between layers and those areas are perfect hiding spots for germs. A vast majority of available filaments aren’t even food-safe. Plus, Covid-19 can apparently survive between 48-90 hours on plastics. Even though there are news stories about 3D-printed respirators online, they are not printed on home-grade FFF/FDM 3D printers. What you can produce on a common 3D printer is closer to a single-use mask. Some say that “something is better than nothing”, however, we recommend exercising with extreme caution. There’s nothing worse than a false feeling of safety and turning something meant to help into a source of potential infection. If you really want to make masks consider sewing a mask from fabric and use a 3D printer to print the shield.</p>
<h3><strong>Why should I follow any hygiene measures during production when the shields will be sterilized in the hospital anyway?</strong></h3>
<p>In situations like these, you can never be “too careful”. By exercising appropriate caution, you can help reduce potential risks, there might be people who will accidentally touch the shield before it gets to hospital or is sanitized.</p>
<h3><strong>What’s the point of making these shields? And aren’t respirators more important?</strong></h3>
<p>There’s a massive shortage of personal protective equipment worldwide. 3D printing communities across the world have the opportunity to put their machines to good use and provide medical workers, police officers, firemen, and many other people with a vital piece of equipment. Not everyone can work from home, there are thousands of people who have to be “out there”, risking their lives. Before the equipment gets to them from official places, all of us can step in and offer help. Respirators and masks are just a part of the proper protection. Your entire face should be protected, not just nose and mouth. The shield can also help extend the use of other protective equipment by offering additional protection from external sources of contamination. We’re very cautious about 3D-printing respirators due to the limits of 3D printing. However, the shield has been verified with the Czech Ministry of Health and even though it’s not medically certified, it does offer real protection. See “I would rather print a respirator than a shield. Can I help this way?” why we don’t recommend printing respirators with a standard FDM/FFF 3D printer.</p>
<h3><strong>How long does it take to get a shield if I order one now?</strong></h3>
<p>This is difficult to say. Over the past few days, we received orders for more than 100.000 shields in the Czech Republic alone and our production process allows us to manufacture and deliver around 3.000 units a day. However, we are running hundreds of 3D printers. Unfortunately, we don’t have the resources to ship to other countries. Talk to your local maker/3D printing communities, explain your situation and see how fast they react. It’s always better to find someone close by rather than having the shields shipped from the other side of the country. If you’re USA-based, you can use the #GetUsPPE hashtag on social media or visit <a href="https://getusppe.org/makers">https://getusppe.org/makers</a>.</p>
<h3><strong>I know that within the Czech Republic you’re providing the shields to everyone in need free of charge. However, I would still like to make a donation.</strong></h3>
<p>We truly appreciate your generosity! At this moment, we’re evaluating possible options for donations that we would like to pass on to a trustworthy charity. Once a decision is made, we’ll inform the public through the usual channels.&nbsp;</p>


3D Printed Protective Face Shields - FAQs

<p>Prusa Account is the way to manage your logins to all Prusa services, like <a href="https://shop.prusa3d.com/">online store</a>, <a href="https://forum.prusaprinters.org/">forum</a>, and <a href="https://www.printables.com/">Printables</a> - online community and library of 3D models).</p>
<h3>Creating a new Prusa Account</h3>
<ol>
<li>Go to <a href="https://www.printables.com/">Printables.com</a> or <a href="https://www.prusa3d.com/">the e-shop</a>, and click on the <span style="color: #b96ad9;"><strong>Login</strong></span> button on the top right of the page.</li>
</ol>
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<td style="width: 48.8442%;"><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-600x339.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-800x452.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-300x169.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-768x433.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-1536x867.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg 1600w" alt="" width="400" height="226"></td>
<td style="width: 48.8442%;"><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-600x352.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-800x469.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-300x176.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-768x450.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted-1536x900.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/09/1267ceb3e4790684_painted.jpeg 1600w" alt="" width="400" height="234"></td>
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<p><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-600x339.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-800x452.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-300x169.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-768x433.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted-1536x867.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/a12dd665a95d0951_painted.jpeg 1600w" alt="" width="500" height="282"></p>
<ol start="2">
<li>In the new window, below the Login button, you can choose to register or log in with your Google, Apple, or Facebook account. You can also choose "Create an account" at the bottom to use an email or password for registration (right side picture below).</li>
</ol>
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<td style="width: 60.6009%;"><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1-375x400.jpg 375w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1-282x300.jpg 282w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/New-registration-1.jpg 1600w" alt="" width="400" height="426"></td>
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<ol start="3">
<li>If you have used the email, confirm your account by following the instructions in the sent confirmation email.</li>
<li>Log into <a href="https://www.prusa3d.com/">our eshop</a> after the confirmation procedure to complete and confirm the registration.</li>
</ol>
<h3>Problems with signing in or registration</h3>
<p>In case the account creation does not work the way we described above, <strong>delete your cookies</strong> (see the Help Center of your internet browser if you don't know how to do that). Alternatively, <strong>try another browser</strong> or try to use an Incognito window.</p>


Prusa Account creation

<div>Primarily, we accept payments in US Dollar (USD), Euro (EUR), Pound (GBP), Czech koruna (CZK), and Złoty (PLN).</div>
<div>&nbsp;</div>
<div>
<div class="note-callout"><strong>Some payment options may not be available if you have selected a currency not related to the region of the shipping address!</strong> I.e. For an EU shipping address, choose Euro. For a US shipping address select USD.</div>
</div>
<div>
<p><strong>Our online store supports several different payment options:</strong></p>
<ul>
<li>Credit card</li>
<li>Invoice payment</li>
<li>PayPal (only in some regions)</li>
<li>Cash payment (Personal pickup only at our Prague HQ)</li>
<li>Trustly (only in some regions)</li>
</ul>
<div class="tip-callout">We do not accept checks as a payment method.</div>
</div>
<h3>Credit card</h3>
<p>Paying with your credit card is easy and fast. After selecting <strong>Credit/Debit card</strong> in the payment options and confirming the order, <strong>you will be redirected</strong> to a secure payment portal. Enter your credit card details and finalize the payment there. A credit card can <em>only</em> be used as the payment method when placing an order through our e-shop and its secure payment portal.</p>
<div>
<div class="note-callout">
<p><strong>Before paying by card</strong></p>
<ul>
<li>Check with your bank that you are allowed to send overseas payments.</li>
<li>Make sure that you did not exceed your daily (or weekly) spending limit.</li>
<li>Make sure your card can make internet payments.</li>
<li>If your card is new, make sure that you have activated it.</li>
</ul>
</div>
</div>
<p>Keep in mind that, in this case, you are charged directly <strong>at the time of making the order</strong>. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.</p>
<h3>Invoice payment</h3>
<div>Invoice payment (or wire transfer) is mainly used for business orders, but it <strong>can be used by anyone</strong> who would like to pay the order later, during the lead time. Once the order is placed, you will receive an e-mail with an invoice and instructions on how to finalize the payment.</div>
<div class="warning-callout"><strong>Keep in mind that we can not ship your order before we have received payment.</strong> It can take up to 5 business days before the wire transfer payment is received and confirmed.</div>
<h3>PayPal</h3>
<p>Paying with PayPal is easy and fast, but you need to have an active PayPal account. After placing your order, you will be redirected to the PayPal payment gateway. Then, log in to your PayPal account and finalize the payment.</p>
<p>Keep in mind that, in this case, you are charged directly <strong>at the time of making the order</strong>. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.</p>
<div class="note-callout">This option is not available by default for customers from Europe.</div>
<h3>Trustly</h3>
<p>Trustly is a bank-to-bank payment method available in some countries. It is an alternative to Wire transfer where the transaction is immediate. There is no need for registration or cards. Using your banking credentials, you pay directly through our secure payment portal.</p>
<p>The countries currently supported are <strong>Sweden, Norway, Denmark, Finland, Lithuania, United Kingdom, Estonia, Spain, Ireland, and Latvia</strong>.</p>
<p>Even though the payment method is available in the United Kingdom, it is only available in <strong>Euros</strong>, and not <strong>British Pounds</strong>. Please check with your bank for any potential conversion fees and rates.&nbsp;</p>
<h3>Cash payment</h3>
<p style="font-size: medium; font-weight: 400;">Cash payment is possible in case you choose the Cash on delivery option.</p>
<p style="font-size: medium; font-weight: 400;">To make this option available, choose the "Czech Republic" in the <strong>Country</strong> list when inserting your shipping address, and select <strong>DPD</strong> as the carrier.</p>
<div class="warning-callout"><strong>Please note that even if you have the order shipped within the Czech Republic, your order will not be ready any sooner. Our <a href="http://help.prusa3d.com/article/shipping-information_2297">lead times</a> still apply.</strong></div>
<div class="tip-callout">Cash payments are accepted <strong>only in CZK</strong> currency.</div>
<h3>Vouchers</h3>
<p>You can redeem your discount voucher <strong>during the checkout</strong> phase, under the shipping options or the payment options. The voucher is usually valid exclusively for your account, so make sure you are <strong>logged in</strong> before using it. Click on the <strong>Enter discount code</strong>, and the field to paste the voucher into will appear.</p>
<table style="border-collapse: collapse; width: 100%; height: 18.4px;" border="0">
<tbody>
<tr style="height: 18.4px;">
<td style="width: 48.8442%; height: 18.4px;"><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-600x385.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-800x513.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-300x192.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-768x492.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted-1536x985.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/7ae3286ac3d2dacf_painted.jpeg 1600w" alt="" width="300" height="192"></td>
<td style="width: 48.8442%; height: 18.4px;"><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field-300x89.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/01/voucher-field.jpg 1600w" alt="" width="308" height="91"></td>
</tr>
</tbody>
</table>
<p>Then double-check the order details and hit the "<strong>I confirm my order</strong>" button.</p>
<div class="warning-callout">Vouchers cannot be applied to orders that are already placed in the system.</div>
<div>
<div class="tip-callout">If you have any issues with the payment, check our article <a href="http://help.prusa3d.com/article/error-when-placing-an-order_142645">Error when placing an order</a> guide.</div>
</div>


Payment options

Original Prusa Curing and Washing Machine (CW1S) is a recommended accessory for the Original Prusa SL1S

Original Prusa CW1 to CW1S platform upgrade

Original Prusa Enclosure assembly

Original Prusa XL - beta test

Original Prusa XL unpacking

The Original Prusa i3 MK3S+ is the successor of the award-winning Original Prusa i3 MK2S 3D printer.

Original Prusa i3 MK3S+ kit assembly

Original Prusa SL1 to SL1S SPEED upgrade

Original Prusa MINI+ kit assembly

The Original Prusa MINI+ is a compact 3D printer with all the bells and whistles you would expect from the creators of the award-winning Original Prusa i3 MK2 and MK3S!

Original Prusa MINI+ semi-assembled

Original Prusa i3 to MMU2S upgrade

Original Prusa i3 MK3/MK3S to MK3S+ upgrade

Original Prusa SL1 3D printer is based on the MSLA printing process. Unlike Original Prusa i3 machines, this printer uses a high-resolution LCD panel and a UV LED to cure thin layers of resin to achieve an unprecedented level of detail.

Original Prusa SL1 kit assembly

The Original Prusa i3 MK3S is the successor of the award-winning Original Prusa i3 MK3 3D printer.

Original Prusa i3 MK3S kit assembly

Original Prusa i3 MK1 to MK2 upgrade

Original Prusa i3 Plus 2.85 mm to 1.75 mm upgrade

Original Prusa i3 Plus 1.75 mm to MK2S upgrade

Original Prusa i3 Plus 1.75 mm kit assembly

Original Prusa i3 MK2 to MK2S upgrade

Original Prusa i3 MK2/S to MMU1 upgrade

The Original Prusa MINI/MINI+ is a compact 3D printer with all the bells and whistles you would expect from the creators of the award-winning Original Prusa i3 MK2 and MK3S!

Original Prusa MINI assembly

Original Prusa i3 MK2S is a successor to Original Prusa i3 MK2 with small hardware tweaks for easier assembly and improved reliability.

Original Prusa i3 MK2S kit assembly

Original Prusa i3 MK2 kit assembly

Original Prusa i3 MK2S to MK3 upgrade

The Original Prusa i3 MK3 is the successor of the award-winning Original Prusa i3 MK2 3D printer.

Original Prusa i3 MK3 kit assembly

Original Prusa i3 MK3 to MK3S upgrade

Original Prusa i3 MK2 MMU1 to MK2.5S MMU2S

Original Prusa i3 MK2 to MK3S upgrade

Original Prusa i3 MK3/MK2.5 to MMU2 v1.01

Original Prusa i3 MK2.5 to MK2.5S upgrade

Original Prusa i3 MK2 to MK2.5S upgrade

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Assembling the Prusa Face Shield RC1/RC2/RC3 - community version

<p>After making an order, it is possible to check the details of the order in your e-shop account.</p>
<h3>How to find the order details</h3>
<p>If you have an account, you can open the order details by clicking on your name on the top-right of the e-shop. There you will find info and invoices for your orders, as well as the state of the order. In the State row, you will see the Payment status (top blue square) and Order status (bottom purple square).</p>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted.jpeg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-600x54.jpeg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-800x73.jpeg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-300x27.jpeg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-768x70.jpeg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted-1536x139.jpeg 1536w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/9c5666a004b1de06_painted.jpeg 1600w" alt="" width="800" height="72"></p>
<p>By clicking on Edit order, you will be taken to a new page with more information about your order. There, it is possible to see the order status, as well as the shipping estimate, delivery address, billing address, and the carrier.</p>
<p><img decoding="async" loading="lazy" src="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-600x264.jpg 600w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-800x352.jpg 800w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-300x132.jpg 300w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status-768x338.jpg 768w, https://cdn.help.prusa3d.com/wp-content/uploads/2022/06/Eshop-order-status.jpg 1600w" alt="" width="800" height="352"></p>
<h3>Checking the status without an account</h3>
<p>In case you did not create an account, you can create an account later with the same email you have used to make the order. The order will automatically appear in your account.</p>
<p>If you do not wish to make an account, you can check the status of your order <a href="https://www.prusa3d.com/guest-tracking">here</a>.</p>
<h3>Status</h3>
<h4>New</h4>
<p>A default status. It’s assigned to a new order. This order may be paid or not, check the payment status.</p>
<h4>In progress</h4>
<p>The order is being packed. At this point, it is not possible to edit it either from a customer’s side or from our side.</p>
<h4>Canceled</h4>
<p>The order is canceled.</p>
<h4>Ready to pickup</h4>
<p>The order is ready to be picked up by the carrier. This status can be applied solely to orders with cash on delivery payments.</p>
<h4>Shipped</h4>
<p>The order has been shipped.</p>


Order status

How to assemble the Prusa Face Shield - RC2/RC3

How to assemble the Prusa Face Shield - RC1

Prusa Face Shield - changelog

<p>Prusameters is our unique reward system on <a href="https://www.printables.com/" target="_blank" rel="noopener">Printables.com</a>.</p>
<p>You can collect Prusameters for various actions and achievements. Prusameters then can be exchanged for a real spool of Prusament filament and various other physical rewards.</p>
<div class="note-callout"><strong>The process is as follows</strong>: Collect enough Prusameters =&gt; Choose a reward =&gt; Wait for the approval and sending of the voucher =&gt; Redeem the voucher in the e-shop</div>
<h4>Prusameters and physical rewards</h4>
<p>Every user gets an empty virtual spool of Prusament, which is displayed in the top right corner next to your avatar on Printables.com. By performing various activities, you can fill up the spool with special points called Prusameters.</p>
<p>When you upload a new model, the system starts tracking its performance (downloads and likes) over a 30-day period. There are up to four milestones you can hit during this period. For each consecutive milestone, you’ll get a higher amount of Prusameters. Once the 30-day period ends, the internal counters are reset but the earned Prusameters remain in your account. </p>
<p>There are four milestones you can hit with your models <strong>repeatedly</strong> every 30 days:</p>
<p>10 Prusameters for 30 downloads and 3 likes of your model<br />50 Prusameters for 100 downloads and 10 likes of your model<br />100 Prusameters for 200 downloads and 15 likes of your model<br />200 Prusameters for 400 downloads and 20 likes of your model</p>
<p>You can also get <strong>non-recurring</strong> rewards for these actions:</p>
<p>20 Prusameters for completed profile - avatar, bio, location, languages<br />10 Prusameters to publish a model. Up to 10 new models in total.<br />5 Prusameters to create a collection. Up to 3 non-empty collections.<br />From 1 to 10 Prusameters to upload a make. Up to 100 Prusameters per calendar month.</p>
<div class="tip-callout">We appreciate it if you add a quality rating and upload makes regularly. A make of a model that already has many makes is rewarded with fewer Prusameters. You are not rewarded for the make of your own model, and for the second and subsequent makes of the same model.</div>
<p><img decoding="async" loading="lazy" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.help.prusa3d.com/wp-content/uploads/2023/01/Prusameters.jpg" sizes="(min-width: 1024px) 820px, 100vw" srcset="How do Prusameters on Printables work?" alt="" width="600" height="401" /></p>
<p>Your virtual spool will become visually full at <strong>350 Prusameters</strong>, however, there’s no limit on how many Prusameters you can earn in total. The number we’ve picked is not accidental – 350 meters of filament is exactly what you can find on a real spool of Prusament. So, it only makes sense that 350 Prusameters is what you need to get a voucher for a 100% discount on a real spool of Prusament PLA, PETG, or ASA.</p>
<p>The vouchers are being approved manually to prevent abuse of the reward system. It can therefore take up to 2 weeks before they are approved and sent to you. Only one voucher per order can be applied.</p>
<div class="warning-callout">Please note that once you exchange Prusameters for a voucher, that voucher is bound to the selected rewards and cannot be changed to a different type of reward. It also cannot be changed back to Prusameters.</div>
<p>You can find the current list of available rewards on the <a href="https://www.printables.com/prusameter/rewards">Printables Rewards page</a>. When you choose the reward you want, you’ll receive a voucher for our e-shop that will get you a 100% discount on the selected item.</p>
<h4>Example of Prusameter reward calculation</h4>
<p>Let’s say you upload a new model and it reaches 300 downloads and 30 likes during one of the 30-day periods. This grants you a total of 160 Prusameters:</p>
<p>10 points for the first milestone (30 downloads and 3 likes)<br />50 points for the second milestone (100 downloads and 10 likes)<br />100 points for the third milestone (200 downloads and 15 likes)</p>
<div class="tip-callout"><strong>Tips to avoid voucher request rejection:</strong></p>
<p>1) Upload only models that you designed or remixed<br />2) Upload quality photos of your own makes<br />3) The model in the make photo must match the 3D model<br />4) Don't upload an excessive amount of makes of miniature few-gram models<br />5) Do not upload the photo to multiple different models</p>
</div>
<p>The Prusameters reward system is governed by <a href="https://www.prusa3d.com/page/terms-of-service-of-printables-com_231249/">PRINTABLES Terms and Conditions</a>.</p>


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