Troubleshooting

Connect Registration Failed #31401 (CORE One) #35401 (CORE One L) #36401 (CORE One INDX) #17401 (XL) #26401 (MK4S) #13401 (MK4) #27401 (MK3.9S) #21401 (MK3.9) #28401 (MK3.5S) #23401 (MK3.5) #12401 (MINI)

What happened? During the configuration of Prusa Connect on the Original Prusa Printers, an error can occur, and the printer shows the message "Registration to Prusa Connect failed…

Bed preheat error #31201 (CORE One) #35201 (CORE One L) #36201 (CORE One INDX) #26201 (MK4S) #13201 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5)

What happened? The printer is showing the message "Check the heatbed heater & thermistor wiring for possible damage." Error name: Bed preheat error Error code: #31201 (CORE One)…

Homing error Z #31301 (CORE One) #35301 (CORE One L) #36301 (CORE One INDX) #26301 (MK4S) #13301 (MK4) #27301 (MK3.9S) #21301 (MK3.9)

What happened? The printer is showing the message: "Failed to home the extruder in Z-axis, make sure the loadcell is working". Error name: Homing error Z Error code: #31301 (CORE…

Bed thermal runaway #31203 (CORE One) #35203 (CORE One L) #36203 (CORE One INDX) #26203 (MK4S) #13203 (MK4) #27203 (MK3.9S) #21203 (MK3.9) #28203 (MK3.5S) #23203 (MK3.5)

I2C Send failed #31311 (CORE One) #35311 (CORE One L) #36311 (CORE One INDX) #26311 (MK4S) #13311 (MK4) #27311 (MK3.9S) #21311 (MK3.9) #28311 (MK3.5S) #23311 (MK3.5) #12311 (MINI/+)

Bed mintemp error #31207 (CORE One) #35207 (CORE One L) #36207 (CORE One INDX) #26207 (MK4S) #13207 (MK4) #27207 (MK3.9S) #21207 (MK3.9) #28207 (MK3.5S) #23207 (MK3.5)

Loadcell Timeout #31528 (CORE One) #35528 (CORE One L) #26528 (MK4S) #36528 (CORE One INDX) #13528 (MK4) #27528 (MK3.9S) #21528 (MK3.9)

I2C Receive Failed #31315 (CORE One) #35315 (CORE One L) #36315 (CORE One INDX) #26315 (MK4S) #13315 (MK4) #27315 (MK3.9S) #21315 (MK3.9) #28315 (MK3.5S) #23315 (MK3.5) #12315 (MINI/+)

Nozzle Heater Overcurrent #31308 (CORE One) #35308 (CORE One L) #36308 (CORE One INDX) #26308 (MK4S) #13308 (MK4) #27308 (MK3.9S) #21308 (MK3.9)

No FW on USB #31604 (CORE One) #35604 (CORE One L) #36604 (CORE One INDX) #26604 (MK4S) #13604 (MK4) #27604 (MK3.9S) #21604 (MK3.9) #28604 (MK3.5S) #23604 (MK3.5) #17604 (XL) #12604 (MINI)

USB not connected #31602 (CORE One) #35602 (CORE One L) #36602 (CORE One INDX) #26602 (MK4S) #13602 (MK4) #27602 (MK3.9S) #21602 (MK3.9) #28602 (MK3.5S) #23602 (MK3.5) #17602 (XL) #12602 (MINI)

FW in internal flash corrupted #31608 (CORE One) #35608 (CORE One L) #36608 (CORE One INDX) #26608 (MK4S) #13608 (MK4) #27608 (MK3.9S) #21608 (MK3.9) #28608 (MK3.5S) #23608 (MK3.5) #17608 (XL) #12608 (MINI)

Bed maxtemp error #31205 (CORE One) #35205 (CORE One L) #36205 (CORE One INDX) #26205 (MK4S) #13205 (MK4) #27201 (MK3.9S) #21201 (MK3.9) #28201 (MK3.5S) #23201 (MK3.5)

Loadcell Bad Configuration #31527 (CORE One) #35527 (CORE One L) #36527 (CORE One INDX) #26527 (MK4S) #13527 (MK4) #27527 (MK3.9S) #21527 (MK3.9)

Emergency stop #31510 (CORE One) #35510 (CORE One L) #36510 (CORE One INDX) #26510 (MK4S) #13510 (MK4) #17510 (XL) #27510 (MK3.9S) #21510 (MK3.9) #28510 (MK3.5S) #23510 (MK3.5) #12510 (MINI)

Marlin Request Timeout #31530 (CORE One) #35530 (CORE One L) #36530 (CORE One INDX) #26530 (MK4S) #13530 (MK4) #27530 (MK3.9S) #21530 (MK3.9) #28530 (MK3.5S) #23530 (MK3.5)

BBF Initialization Failed #31532 (CORE One) #35532 (CORE One L) #36532 (CORE One INDX) #26532 (MK4S) #13532 (MK4) #27532 (MK3.9S) #21532 (MK3.9) #28532 (MK3.5S) #23532 (MK3.5)

File system error #31613 (CORE One) #35613 (CORE One L) #36613 (CORE One INDX) #26613 (MK4S) #13613 (MK4) #27613 (MK3.9S) #21613 (MK3.9) #28613 (MK3.5S) #23613 (MK3.5)

No FW in internal flash #31612 (CORE One) #35612 (CORE One L) #36612 (CORE One INDX) #26612 (MK4S) #13612 (MK4) #27612 (MK3.9S) #21612 (MK3.9) #28612 (MK3.5S) #23612 (MK3.5) #20612

USB Port overcurrent #31306 (CORE One) #35306 (CORE One L) #36306 (CORE One INDX) #26306 (MK4S) #13306 (MK4) #27306 (MK3.9S) #21306 (MK3.9) #28306 (MK3.5S) #23306 (MK3.5) #12306 (MINI/+)

Signature verification failed #31606 (CORE One) #35606 (CORE One L) #36606 (CORE One INDX) #26606 (MK4S) #13606 (MK4) #27606 (MK3.9S) #21606 (MK3.9) #28606 (MK3.5S) #23606 (MK3.5)

Blue Screen of Death (BSOD) #31538 (CORE One) #35538 (CORE One L) #36538 (CORE One INDX) #26538 (MK4S) #13538 (MK4) #27538 (MK3.9S) #17538 (XL) #21538 (MK3.9) #28538 (MK3.5S) #23538 (MK3.5) #12538 (MINI)

USB Device Overcurrent #31307 (CORE One) #35307 (CORE One L) #36307 (CORE One INDX) #26307 (MK4S) #13307 (MK4) #27307 (MK3.9S) #21307 (MK3.9) #28307 (MK3.5S) #23307 (MK3.5) #12307 (MINI/+)

Invalid FW size on USB #31603 (CORE One) #35603 (CORE One L) #36603 (CORE One INDX) #26603 (MK4S) #13603 (MK4) #27603 (MK3.9S) #21603 (MK3.9) #28603 (MK3.5S) #23603 (MK3.5) #17603 (XL) #12603 (MINI)

BBF Allocation Failed #31531 (CORE One) #35531 (CORE One L) #36531 (CORE One INDX) #26531 (MK4S) #13531 (MK4) #27531 (MK3.9S) #21531 (MK3.9) #28531 (MK3.5S) #23531 (MK3.5)

Flash erase error #31605 (CORE One) #35605 (CORE One L) #36605 (CORE One INDX) #26605 (MK4S) #13605 (MK4) #27605 (MK3.9S) #21605 (MK3.9) #28605 (MK3.5S) #23605 (MK3.5) #17605 (XL) #12605 (MINI)

Unsupported printer version #31611 (CORE One) #35611 (CORE One L) #36611 (CORE One INDX) #26611 (MK4S) #13611 (MK4) #27611 (MK3.9S) #21611 (MK3.9) #28611 (MK3.5S) #23611 (MK3.5) #17611 (XL) #12611 (MINI)

Unsupported BBF version #31614 (CORE One) #35614 (CORE One L) #36614 (CORE One INDX) #26614 (MK4S) #13614 (MK4) #27614 (MK3.9S) #21614 (MK3.9) #28614 (MK3.5S) #23614 (MK3.5)

Unsupported printer type #31610 (CORE One) #35610 (CORE One L) #36610 (CORE One INDX) #26610 (MK4S) #13610 (MK4) #27610 (MK3.9S) #21610 (MK3.9) #28610 (MK3.5S) #23610 (MK3.5)

EEPROM I2C Receive Busy #31316 (CORE One) #35316 (CORE One L) #36316 (CORE One INDX) #26316 (MK4S) #13316 (MK4) #27316 (MK3.9S) #21316 (MK3.9) #28316 (MK3.5S) #23316 (MK3.5) #12316 (MINI/+)

Hash verification failed #31607 (CORE One) #35607 (CORE One L) #36607 (CORE One INDX) #26607 (MK4S) #13607 (MK4) #27607 (MK3.9S) #21607 (MK3.9) #28607 (MK3.5S) #23607 (MK3.5) #17607 (XL) #12607 (MINI)

I2C Send Timeout #31313 (CORE One) #35313 (CORE One L) #36313 (CORE One INDX) #26313 (MK4S) #13313 (MK4) #27313 (MK3.9S) #21313 (MK3.9) #28313 (MK3.5S) #23313 (MK3.5) #13313 (MINI/+)

I2C Send busy #31312 (CORE One) #35312 (CORE One L) #36312 (CORE One INDX) #26312 (MK4S) #13312 (MK4) #27312 (MK3.9S) #21312 (MK3.9) #28312 (MK3.5S) #23312 (MK3.5) #12312 (MINI/+)

I2C Receive Timeout #31317 (CORE One) #35317 (CORE One L) #36317 (CORE One INDX) #26317 (MK4S) #13317 (MK4) #27317 (MK3.9S) #21317 (MK3.9) #28317 (MK3.5S) #23317 (MK3.5) #12317 (MINI/+)

I2C Send Undefined #31314 (CORE One) #35314 (CORE One L) #36314 (CORE One INDX) #26314 (MK4S) #13314 (MK4) #27314 (MK3.9S) #21314 (MK3.9) #28314 (MK3.5S) #23314 (MK3.5) #12314 (MINI/+)

I2C Receive undefined #31318 (CORE One) #35318 (CORE One L) #36318 (CORE One INDX) #26318 (MK4S) #13318 (MK4) #27318 (MK3.9S) #21318 (MK3.9) #28318 (MK3.5S) #23318 (MK3.5) #12318 (MINI/+)

Extruder not detected #31615 (CORE One) #35615 (CORE One L) #36615 (CORE One INDX) #26615 (MK4S) #13615 (MK4) #27615 (MK3.9S) #21615 (MK3.9) #28615 (MK3.5S) #23615 (MK3.5)

Unknown error #31601 (CORE One) #35601 (CORE One L) #36601 (CORE One INDX) #26601 (MK4S) #13601 (MK4) #27601 (MK3.9S) #21601 (MK3.9) #28601 (MK3.5S) #23601 (MK3.5) #17601 (XL) #12601 (MINI)

Uneven bed #31111 (CORE One) #35111 (CORE One L) #36111 (CORE One INDX)

Ceiling clearance violation #31112 (CORE One) #35112 (CORE One L) #36112 (CORE One INDX)

Filament sensor stuck #31113 (CORE One) #35113 (CORE One L) #36113 (CORE One INDX) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)

Unknown file system #31703 (CORE One) #35703 (CORE One L) #36703 (CORE One INDX) #26703 (MK4S) #13703 (MK4) #27703 (MK3.9S) #21703 (MK3.9)

Selftest not passed #31537 (CORE One) #35537 (CORE One L) #36537 (CORE One INDX) #17537 (XL) #26537 (MK4S) #13537 (MK4) #27537 (MK3.9S) #21537 (MK3.9) #28537 (MK3.5S) #23537 (MK3.5) #12537 (MINI)

G-code cropped #31535 (CORE One) #35535 (CORE One L) #36535 (CORE One INDX) #17535 (XL) #26535 (MK4S) #13535 (MK4) #27535 (MK3.9S) #21535 (MK3.9) #28535 (MK3.5S) #23535 (MK3.5) #12535 (MINI)

G-code corruption #31534 (CORE One) #35534 (CORE One L) #36534 (CORE One INDX) #17534 (XL) #26534 (MK4S) #13534 (MK4) #27534 (MK3.9S) #21534 (MK3.9) #28534 (MK3.5S) #23534 (MK3.5) #12534 (MINI)

G-code metrics config change #31403 (CORE One) #35403 (CORE One L) #36403 (CORE One INDX) #17403 (XL) #26403 (MK4S) #13403 (MK4) #27403 (MK3.9S) #21403 (MK3.9) #28403 (MK3.5S) #23403 (MK3.5) #12403 (MINI)

Prusa CORE One/+ INDX