Support is telling me it is impossible to link my printer to my account as it was bought in the old store a few years ago. For me the issue seems to be exaggerated as I originally misspelled my email address.
For some reason the backend prevents them from coupling my original order number as it is incompatible with the new system.
Go to your Prusameter count in Printables, scroll down to right above your history, and you should find it! But if you haven't purchased a Prusa printer from that account it won't show up.
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Support is telling me it is impossible to link my printer to my account as it was bought in the old store a few years ago. For me the issue seems to be exaggerated as I originally misspelled my email address.
For some reason the backend prevents them from coupling my original order number as it is incompatible with the new system.
I have an mk3s and a mk3s+
But if you haven't purchased a Prusa printer from that account it won't show up.