What happened?
The printer is showing the message "%s lost a link to parent system". This message is shown when there is a firmware issue, where in place of %s, the name of the component that lost communication is shown.
Error name: Link lost
Error code: #35331
How to fix it?
Try to do a hard Restablecimiento de fábrica (MK4/S, MK3.9/S, MK3.5, XL) with the latest firmware on the USB drive. If the issue persists, contact our Atención al cliente.
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