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Prusa Mobile App

Relevant for

MK4 family
XL family
MINI family
MK3 family
MK3.5 family
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44 comments
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The first version of the Prusa app offers the option of using Prusa Connect from your smartphone.

The app includes observational features for printers and teams, a basic direct print option, working with NFC, and notifications.

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What can the Prusa app do?

  • Printers: easy monitoring of printers and their current statuses
  • Jobs: overview of current and historical print jobs, up-to-date telemetry
  • Notifications: Notification of important events and statuses of your printers and jobs directly on your mobile phone, both as a "push" and a notification screen
  • Wi-Fi Printer Setup with NFC: NFC makes it quick and easy to set up Wi-Fi connectivity for your new MK4S printers
  • Adding a printer: You can easily add new printers under your account, to your team and manage them

Features to be improved

You are welcome to try these features, but they are still being improved:

  • Starting printing from the cloud: Start a print job directly from the cloud
  • Printables integration: Basic integration with the Printables.com platform where you can find the model you want and directly start printing on any of your printers 

Platforms 

The Prusa mobile app is available on both major platforms - Apple iOS and Android to support the widest range of users.

Languages

The app is available in all major languages:

  • English
  • Czech
  • German
  • Italian
  • Spanish
  • French
  • Polish
We are intensively developing the Prusa mobile app with new features and improving the current ones.
 

31 comments

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Ed@Portland
My Prusa Core ONE came in thru Los Angeles 5/3 and DHL only asked for $58 tariff.
Don Kow Trejo
Hello, I’m writing from Mexico. I purchased a Prusa Core One printer and it was shipped via DHL. Unfortunately, I’ve had serious problems with the delivery. DHL held the package for more than 15 days without providing any clear information, even though I contacted them multiple times.

Today—after more than two weeks—they finally reached out and are now asking me to pay an additional $660 USD to release the package, and they want the payment today. This is extremely frustrating and feels excessive, considering that the amount is nearly half the value of the printer.

The main issue is not just the cost, but the lack of communication and the long delay. Because of this, I’ve requested that the package be returned and re-shipped via FedEx instead.

Based on my experience and what other users in Mexico have told me, I strongly recommend that Prusa avoid using DHL for shipments to Mexico. Their service has been unreliable and costly.

I hope this can be resolved quickly, and I appreciate any help the Prusa team can provide.
tbrock47
Prusa Connect and the Prusa Android app aren't in sync. For some reason, my printer shows up twice in the app, and says idle when turned off. I did remove and readd the printer at one point, but the app sees two printers while Connect reports correctly a single printer with correct status.

I see no option to remove printer from app. Reinstall does not resolve.

Samsung S23U
V1.7.8
enricosavazzi
I installed Prusa Connect on my old Android v8.0.0 Samsung Galaxy s7. Installation ends successfully, but the app hangs on start and displays only the Prusa logo at the top of a white empty window. Uninstalled and reinstalled, restarted phone, no difference. Is Android v8.0.0 too old/unsupported? My phone does not support more recent Android upgrades.

I read somewhere on your web site that "in principle" it is possible to initialize the Core One camera via Prusa Slicer on a PC, Physical Printer tab. I cannot find the instructions to do this. I actually don't need the Android Prusa Connect for anything else, my only problem is installing the Core One camera without a functioning Android Prusa Connect.
enricosavazzi
Replying to myself:

1 - Connect the Core One to your LAN. I did this on a Windows PC. Insert the Prusa USB stick in the PC and make a note of which drive letter it is assigned. In Prusa Slicer, go to Configuration -> Wi-Fi Configuration file, enter the Wi-Fi SSID, WI-Fi password, and select the drive letter of the USB drive to save the file. It is also very simple to manually write the .ini file in a text editor. Then insert the USB stick in the printer, start it up, and configure the network in the printer. I recommend also adding the printer to Prusa Link in Slicer, because it is easier to use Slicer, Physical Printer tab (as opposed to the cloud and a mobile phone) for viewing the camera output.

2 - Register the Core One on Prusa Connect (I did this on a Windows PC, you can log in with the same user account as in the Prusa web shop) at https://connect.prusa3d.com/add-printer/select . The procedure is described at https://help.prusa3d.com/guide/adding-the-printer-to-prusa-connect-core-one-mk4-s-mk3-9-s-mk3-5-s-xl-mini_417586#417635 . Initially I was stumped about what kind of code Prusa Connect was asking me. The code is generated by the printer at NETWORK -> Prusa Connect -> Enabled -> Add printer to connect. Ignore the the QR code and write down the string of characters in the bottom half of the screen. Type the code in the Prusa Connect form.

3 - Follow the instructions in the Buddy3D user guide to couple the camera and printer. Link to the PDF of the instructions is available at https://www.prusa3d.com/product/buddy3d-camera-for-prusa-core-one/ near the bottom of the page.

It is easier to do this before attaching the USB cable of the camera with cable ties inside the Core One. This way you are free to swing the camera toward the PC screen to scan the code. You can also disconnect the camera from the printer and power the camera from a USB port of the PC (it will only use power, no data connection).
warrenuk1
Can u help my shipment has being delivered to wrong person n wrong address
Jan Kratochvíl
Hello. Please contact our support team via livechat.