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Display problem detected

#31324 (CORE One) #17324 (XL) #26324 (MK4S) #13324 (MK4) #27324 (MK3.9S) #21324 (MK3.9) #28324 (MK3.5S) #23324 (MK3.5)

Relevante para

MK4 family
MK3.9 family
MK3.5 family
CORE ONE family
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What happened?

The printer detected issues with the display’s performance, which may manifest as flickering, delayed updates, or visual glitches. The message shown is "Display issues detected. Reducing the refresh rate will possibly solve the problem. Proceed?".

Error name: Display problem detected

Error code: #31324 (CORE One) #17324 (XL) #26324 (MK4S) #13324 (MK4) #27324 (MK3.9S) #21324 (MK3.9) #28324 (MK3.5S) #23324 (MK3.5)

How to fix it?

  • If prompted, allow the printer to reduce the display refresh rate. 
  • If not prompted by the printer, navigate to LCD Menu -> Settings -> Display Refresh Speed
  • Ensure all display connectors and cables are properly seated and undamaged. 

If issues persist, contact our technical support for further diagnostics or hardware inspection.

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