MK3 shipping information

Updated 1 week ago ​by Jakub Stranel

Currently, we are shipping over 600 packages every day and we also have over 80.000 printers out there with our customers, therefore amount of support also increases with that number every month, it brings along process changes and upgrades, sometimes unfortunately a longer response time and we apologize for that.

Currently, we are heavily into improving the new process and system of packing and shipping that allows us over time to improve our performance and will also bring new features to the e-shop, for example a possibility to combine your shipments on your own. It brings some issues along the way (we have shipped some MK3 kits prematurely for example during the implementation and some orders are being locked in the system for special verification - address, phone number, VAT, character limits, special characters), generally it will allow us to increase the numbers even further. What we have also done recently is a switch to a new chat system. It offers a lot of improvements. Now, files (pics, vids, etc.) can be uploaded directly into the chat. Also, there was a need to establish some kind of a waiting queue as the chat rarely goes below 10 active conversations and can reach 20-30 active chats at the same time during most of the day. So while we try to help, some patience is advised please.

Current shipping table for MK3 orders

Updated: May 15th, 2018

We apologize for the current production delays with MK3 kits and want to share the reasons here also - around 15-20% people down (ill at home) in the last 3 months in production departments and also the PEI smooth double-sided plates are a limiting factor with their production time so we also want the powder-coated sheets to be available for you guys as soon as possible. Our partners have problems delivering the estimated heatbed capacities and there are also capacity problems with engraving the plates at the same time. We are producing around 1/3 less than originally planned.

The dates are only an estimation and rely on the actual production. We're doing our best but please be aware that it can shift up to one extra week for the lead time. Or we can positively surprise you and ship it a bit sooner :).

WeekOrdered betweenMK3 kitMK3 assembled
Week 1 -
Week 8
January 1, 2018 - February 25, 2018 Already shipped Already shipped
Week 9February 26, 2018 - March 4, 2018 Now shipping Already shipped
Week 10March 5, 2018 - March 11, 2018 Now shipping Already shipped
Week 11March 12, 2018 - March 18, 2018 Now shipping Already shipped
Week 12March 19, 2018 - March 25, 2018 Now shipping Now shipping
Week 13March 26, 2018 - April 1, 2018 From May 21, 2018 Now shipping
Week 14April 2, 2018 - April 8, 2018 From May 28, 2018 Now shipping
Week 15April 9, 2018 - April 15, 2018From June 4, 2018 Now shipping
Week 16April 16, 2018 - April 22, 2018From June 11, 2018 From May 17, 2018
Week 17April 23, 2018 - April 29, 2018 From June 18, 2018 From May 21, 2018
Week 18April 30, 2018 - May 6, 2018 From June 25, 2018From May 31, 2018
Week 19*May 7, 2018 - May 13, 2018 From July 2, 2018From June 18, 2018
Week 20May 14, 2018 - May 20, 2018 From July 9, 2018 From July 2, 2018
*Here we estimate a time jump because of the production of powder-coated steel sheets. MK3 kits and printers including those are in the queue and should be shipped in June if everything goes well. Further powder-coated steel sheets updates will follow as we are getting close to the end of May. Currently please, consider this still only an estimation.
We are currently shipping all MK3 and MK2.5 kits, printers and upgrade orders with the smooth PEI sheet double-sided spring steel sheet plate. The textured powder coated sheet is planned for June 2018 currently with final manufacturing processes and testing under way.
MK2S kits and printers leadtime has grown to 4-5 weeks at the moment as we have ran out of the stock and estimated production outline. Still very popular, they will be now planned and produced to catch up with the demand and decrease this leadtime again soon for all the orders.
MK3 ordered together with MK2.5 upgrades started shipping March 5th and April, majority in May and June, new MK2.5 upgrade orders in late Summer 2018. We are very sorry for the delay on these upgrades, we are shipping them every day but the original pool of preorders from October and November is truly large.
Currently shipping:
MK2.5 upgrades: Week of November 4, 2017 - November 14, 2017

Multi Material upgrades v2 and MK3 ordered together with redesigned Multi Material upgrades start shipping in July 2018, majority in August and September, new MMU for MK3 orders in October 2018. If you want your printer sooner, please contact our support at info@prusa3d.com to split your order, we'll help you. The new Multi Material upgrade is delayed until the beginning of July 2018. We ported the same Multi Material as we have for MK2, but we were actually developing an alternative system which we like a lot more and I chose to use that one instead. We, however, still need a little bit more time for manufacturing some of the parts. You can get more details in the article.


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