Firmware update failed

What happened?

The printer is displaying the message: The update of the firmware failed! Restart the printer and try again.

Error name: Firmware update failed

Error code: #10534

How to fix it?

The flashing of the firmware failed. There can be several reasons for this:

• The firmware file is outdated.
• The firmware file is corrupted or the USB stick was removed during the flashing process.
• The printer lost its network connection during an OTA update.

If the previous points check out then look into:

• The firmware you are flashing is of a version too far ahead of the existing firmware. Try to flash the firmware version after the one you have. For example, do not update directly from 1.2.0 to 1.4.0, without updating to 1.3.0 first.

For older versions of the firmware, see the firmware changelog for older firmware. 

Guides

Firmware updating (SL1/S)