English
Login

USB flash disk error

#31821 (CORE One) #26821 (MK4S) #13821 (MK4) #27821 (MK3.9S) #21821 (MK3.9) #28821 (MK3.5S) #23821 (MK3.5) #17821 (XL) #12821 (MINI)

Relevant for

MK4 family
XL family
MK3.9 family
MK3.5 family
MINI family
+
Article is also available in following languages
English
Čeština
Polski
Deutsch
Français
Español
Italiano
日本語

What happened? 

The printer is showing the message "USB drive or file error, the print is now paused. Reconnect the drive".

Error name: USB flash disk error

Error code: #31821 (CORE One) #26821 (MK4S) #13821 (MK4) #27821 (MK3.9S) #21821 (MK3.9) #28821 (MK3.5S) #23821 (MK3.5) #17821 (XL) #12821 (MINI)

How to fix it? 

Reconnect the USB drive

It is possible that the USB drive can come loose. Ensure the USB drive is connected and that the insertion into the connector is not loose. 

Format the USB drive

An issue on the USB drive, such as a corrupt file, can cause the error. Format the USB drive with the procedure from the dedicated article

Please note that formatting the USB drive means that its files are deleted, including the print in progress, which cannot be resumed. 

Was this article helpful?
This action is available only to registered users. Please log-in.