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                  1. Support
                  2. Printer troubleshooting
                  3. Nozzle crashed into the heatbed
                   

                  Contents

                  • Testing the P.I.N.D.A./SuperPINDA sensor

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                  Nozzle crashed into the heatbed

                  Relevant for

                  MK2.5
                  MK2.5S
                  MK3
                  MK3S
                  MK2S
                  +
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                  If this occurs it indicates a problem with the P.I.N.D.A. or SuperPINDA sensor. P.I.N.D.A. stands for Prusa INDuction Auto leveling. It is the Z-axis end-stop on the MK2/S and MK3/S. It accurately detects metal within a certain range, so if the nozzle crashes into the bed the P.I.N.D.A. is either adjusted too high in relation to the nozzle, or the sensor itself or its cable may be faulty.

                  A faulty or maladjusted P.I.N.D.A. can also cause issues during mesh bed-leveling and/or XYZ calibration.

                  Testing the P.I.N.D.A./SuperPINDA sensor

                  If the P.I.N.D.A. sensor, or more commonly any of its wires, is damaged there can be multiple different leveling issues. Please see P.I.N.D.A./SuperPINDA Sensor testing for more information.

                  Lowering the PINDA

                  The P.I.N.D.A./SuperPINDA holder is closed by a screw marked by the purple arrow in the picture below. In order to change the height of the sensor, open this screw.

                  Lower the P.I.N.D.A. sensor by 1-2 threads, or redo the pre-flight check, where you use the thin tip of the zip-tie instead of the thicker center which is instructed (circled in green in the picture below).

                  Make sure to tighten the holder screw after adjusting the height.

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                  2 comments

                  Log in  to post a comment
                  KennyV
                  •
                  I have 3 Mk3S+ units. I would like to check the offset of my PINDA's.  With that said my machine did not come with any zip ties. What is the height above the nozzle I should be shooting for? I have not been able to find an accurite distance in the manual or online anywhere. I have seen videos that all give different numbers from .75mm to 1.5mm. I would like to make sure I set it to the proper height. 
                  THANK YOU
                  Reply
                  Giuliano - Official Prusa CS
                  •
                  Hello. The PINDA is about 0.8 - 1.0 mm above the bed. If you don't have a zip tie to put under the PINDA, you can use a credit card, which has the right thickness.
                  Reply
                  Drual
                  •
                  hi, when i am using textured sheet everything works perfect. But after i change to smooth one nozzle starts crashig. Any advice?
                  Reply
                  Drual
                  •
                  I moved PINDA tiny bit lower and everything is fine. And I had to recalibrate 1st layer for both of the sheets
                  Reply
                  David
                  •

                  Hi! Oh yes, the smooth sheet is a bit thicker! First layer calibration for both the textured and smooth profiles in HW setup should be enough to compensate for the difference if PINDA height is set according to the manual.

                  Reply

                  Topics

                  • Troubleshooting
                    • Printer troubleshooting
                      • Blown Fuse (MK3/MK3S/MK3S+)
                      • Extrusion stopped mid-print (Heat creep)
                      • Spaghetti monster
                      • Extruder blob
                      • Clogged nozzle/hotend (MK3.5/S, MK3S+, MK2.5S)
                      • Extruder noises
                      • Filament Not Loading
                      • Misaligned PINDA Sensor (MK2/S)
                      • Print fan is not spinning
                      • Hotend fan is not spinning
                      • Heatbed not heating up properly
                      • P.I.N.D.A./SuperPINDA Sensor testing
                      • SD card not working
                      • LCD screen not working
                      • Printer does not turn on or keeps turning off
                      • Blown Fuse (MK2S/MK2.5/MK2.5S)
                      • MK3S keeps prompting filament change
                      • Vibration when printing (MK3S+/MK2.5S)
                      • Live Z adjust not saving
                      • Factory reset (MK2S/MK2.5S/MK3S)
                      • Firmware updating issues (MK2.5S/MK3S+/MMU2S/MMU3)
                      • Nozzle crashed into the heatbed
                      • External SPI flash W25X20CL/xFLASH not responding - error
                      • IR Filament Sensor Troubleshooting (MK2.5S, MK3S)
                      • Failing Z calibration (MK3S/MK2.5S)
                      • Ambient temperature check (MK3/MK3S)
                      • PrusaLink Troubleshooting
                      • Tangled filament
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                    • Diagnostics
                    • Print Quality Troubleshooting
                    • QR Error codes
                    • Print Error Messages