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Heatbreak thermistor fail

#31822 (CORE One) #17822 (XL) #26822 (MK4S) #13822 (MK4) #27822 (MK3.9S) #21822 (MK3.9)

Relevant for

MK4 family
XL family
MK3.9 family
CORE ONE family
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What happened?

This warning means the printer has detected that the heatbreak thermistor is disconnected or providing invalid readings. The message shown is: Heatbreak thermistor is disconnected. Inspect the wiring.

The heatbreak thermistor monitors the temperature of the cold end of the hotend, the heatbreak. If the printer cannot read its value, it may indicate a disconnected cable, a faulty thermistor, or a problem on the board the sensor is connected to (the LoveBoard or the Dwarf Board).

Error name: Heatbreak thermistor fail

Error code: #31822 (CORE One) #17822 (XL) #26822 (MK4S) #13822 (MK4) #27822 (MK3.9S) #21822 (MK3.9) 

How to fix it?

Before inspecting any hardware, ensure the printer is cold and switched off
  • Check the heatbreak thermistor wiring for visible signs of damage, disconnection, or loose connectors.
  • Inspect the connector on the board where the thermistor plugs in, ensure it is fully seated and clean.
  • If possible, try swapping the heatbreak thermistor with the nozzle thermistor, and perform a selftest. If the error moves with the sensor, the thermistor is likely faulty. If it stays on the same channel, the board or connector may be at fault.

In case of any doubts in identifying the cause, or if the warning persists after checking connections and cables, do not hesitate to contact our Support for further assistance.

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