Our online store supports several different payment options:
- Credit card
- Invoice payment
- E-shop voucher
- Personal pick-up & Cash payment
Paying with a credit card is easy and fast. After placing an order, you will be redirected to a secure payment website. Enter your credit card details and finalize the payment there.
Keep in mind that the payment is charged at the time of the order. Once the payment is processed successfully, you will receive an e-mail confirmation within a few minutes.
Troubleshooting credit card payment errors:
- Make sure that you are allowed to send over-seas payments. You can check that with your bank.
- If your card is new, make sure that it has been activated.
- If the payment failed and nothing was deducted from your account, try paying again using the same method.
- Make sure that your daily spending limit was not exceeded.
Invoice payment (wire transfer) is widely used for business orders. Once the order is placed, you will receive an invoice and instructions on how to finalize the payment via e-mail.
Paying with PayPal is easy and fast, but an active user account is required. After placing an order, you will be redirected to the PayPal website. Then, log in to your PayPal account and finalize the payment.
Keep in mind that payment is charged at the time of the order.
Note: This option is not available for orders from EU region.
If you have received a voucher for our e-shop, you can redeem it during the checkout. Simply fill in the voucher code into the VOUCHERS field and press OK. Your voucher will be checked, and if everything is okay, it will be applied to the current order.
Personal pick-up & Cash payment
This option allows you to collect the order at our warehouse in Prague. The order must be pre-paid, or if Cash on pickup payment method is selected, it can be paid in Czech crowns only.
To make this option available, choose the Czech Republic in the Country list at the checkout. Lead-time still applies to selected products even with the Personal pick-up option.