Prusa
  • SHOP
    • Latest products
    BY CATEGORY
    • 3D printersnew
    • 3D printer upgradesnew
    • Materials
    • Accessories
    • Spare parts
    • Courses
    • Merch
    • Get a price quote
    QUICK LINKS
    • Shipping & delivery
    • Returns & refunds
    • Payment & financing
    • Warranty
    • VAT & Customs fees
    • FAQ

    0 item in your cartitems in your cart

    Your cart is empty

    Go to cartShop 3D printers

    My profile

    Log in to see orders, saved items

    My profile

    Signed in as

    • Orders
    • Logout
  • 3D PRINTING
    • Explore 3D printing
    FOR BEGINNERS
    • 3D printing 101
    • How FDM printing works
    • Buying your first printer
    • 3D model catalog
    BY APPLICATION
    • Rapid prototyping
    • Manufacturing
    • Engineering
    • Research
    • Arts & design
    GO DEEPER
    • Materials guide
    • Courses
    • Webinars
    • Case studies
    • Custom 3D printing
  • 3D PRINTERS
    • All 3D printers
    FOR
    • Home or garageHobbyists, tinkerers and home printing
    • BusinessIn-house production for small teams
    • EnterpriseFleets, security and scale
    • Which Prusa is right for me
    SHOP & BROWSE
    • CORE One+new
    • CORE One+ INDXnew
    • CORE One L+new
    • CORE One L+ INDXnew
    • XL+new
    • MK4S
    • Prusa Pro HT90
    • Prusa Pro AFS
    • Prusa Pro SLX
    MORE FROM PRINTERS
    • Parts & upgradesnew
    • Critical infrastructure
    • Case studies
    • Signature Oak
    • Kits
  • MATERIALS
    • All materials
    BY USE
    • Every-day & design
    • Functional engineering
    • Composites
    • Pro speciality
    • SLA resins
    PRUSAMENT
    • PLA
    • PETG
    • ASA
    • PC
    • PA11
    • Flex
    • TPU
    MORE FROM MATERIALS
    • Materials guide
    • We make material in house
    • Sustainability
    • Order on the store
  • SOFTWARE
    • All software
    PREPARE THE PRINT
    • PrusaSlicer 3.0New
    PRINT & MONITOR
    • Prusa Connect
    • EasyPrint
    • iOS & Android app
    • Prusa Farm
    GET STARTED
    • Download & install
    • Knowledge base
    MORE FROM SOFTWARE
    • 3D model catalog
  • SUPPORT
    • Explore support
    FIND ANSWERS
    • Knowledge base
    • Troubleshooting
    • Courses
    • Webinars
    GET HELP
    • Contact us
    • Livechat
    • Shipping & delivery
    • Warranty
    • Returns & refunds
    • Service & spare parts
    • Service & Repair
    COMMUNITY
    • Forum
    • Reddit
    • Printables
  • TRUST CENTER
    • Trust Center overview
    BY TOPIC
    • GDPR
    • Certificates
    • Security
    • Compliance
    COMMITMENTS
    • Sustainability report
    TALK TO US
    • Contact the security team
  • COMPANY
    • About Prusa
    GET TO KNOW US
    • Our story
    • How we make printers
    • Open source
    • Brand & media kit
    NEWS
    • Blog
    • Newsroom
    • Events
    TRUST & PARTNERS
    • Sustainability
    • Resellers & distributors
    • Affiliate program
    • Contact
    • English
    • Čeština
    • Deutsch
    • Español
    • Français
    • Italiano
    • Polski
    • 日本語
  • Signed in as

    • Orders
    • Address
    • In-stock Alerts
    • My Courses
    • Subscription
    • Edit Account
    • Logout

Log in to see orders, saved items

Signed in as
  • Orders
  • Address
  • In-stock Alerts
  • My Courses
  • Subscription
  • Edit Account
  • English
  • Čeština
  • Deutsch
  • Español
  • Français
  • Italiano
  • Polski
  • 日本語
Shop

0 item in your cartitems in your cart

Your cart is empty

Go to cartShop 3D printers

My profile

Log in to see orders, saved items

My profile

Signed in as

  • Orders
  • Logout
SHOP
  • Latest products
BY CATEGORY
  • 3D printersnew
  • 3D printer upgradesnew
  • Materials
  • Accessories
  • Spare parts
  • Courses
  • Merch
  • Get a price quote
QUICK LINKS
  • Shipping & delivery
  • Returns & refunds
  • Payment & financing
  • Warranty
  • VAT & Customs fees
  • FAQ

Featured products

    Popular categories

      Trending searches

        Articles

          Blog

            Products

              Categories

                Suggested searches

                  Searching…
                  No results
                  Something went wrong.
                  ↑↓ Select↵ OpenEsc Close search
                  1. Support
                  2. Calibration Error Messages
                  3. Distance between tip of the nozzle and the bed surface has not been set yet
                   

                  Contents

                  • What to do:

                  Blog

                  • Prusament Pellets: Raw material batches for large-format 3D printing or small-scale polymer research & development
                  • Print colorful and glowing Halloween decorations with our spooky offer
                  • Factorio Has Arrived on Printables

                  Newsletter

                  Signup and get our monthly squeeze on updates, blog, printables and much more.

                  By clicking, you agree to receive our newsletter.

                  This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.

                  Factorio Transport Belts
                  E-shop
                  • 3D Printers
                  • Printer Upgrades
                  • Filaments
                  • Accessories
                  • Prusa Merchandise

                  © Prusa Research a.s.

                  Printables
                  • 3D Models
                  • Store
                  • Clubs
                  • 3D Design Contests
                  • Brands
                  Community
                  • World Map
                  • Forum
                  • User Groups
                  • Events
                  Help
                  • Prusa Help
                  • Prusa Academy
                  • 3D Printing Calculators
                  Software
                  • PrusaSlicer
                  • Prusa.app
                  • Prusa Connect
                  • Drivers and Software
                  Company
                  • About Us
                  • Blog
                  • Official Prusa Resellers
                  • Contact Us
                  • Certified for ISO 9001, ISO 14001, ISO 45001
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements
                  • General Terms and Conditions
                  • General Terms and Conditions of Use of the PRUSA Websites
                  • Privacy Policy
                  • Information about cookies
                  • Customer Complaints Policy
                  • Status Page
                  • Do Not Sell or Share My Personal Information
                  • Supplemental Statements

                  © Prusa Research a.s.

                  JOSEF PRUSA®, PRUSA RESEARCH®, PRUSA POLYMERS®, PRUSA ORANGE®, PRUSA 3D ® AND PRUSAMENT® are registered trademarks of Prusa Development a.s. used by Prusa Research a.s. under licence from Prusa Development a.s.

                  Distance between tip of the nozzle and the bed surface has not been set yet

                  Relevant for

                  MK2.5
                  MK2.5S
                  MK3
                  MK3S
                  MK3S+
                  10 comments
                  Article is also available in following languages
                  English
                  Čeština
                  Polski
                  Deutsch
                  Français
                  Español
                  Italiano
                  日本語

                  The "Distance between the tip of the nozzle and the bed surface has not been set yet" error message occurs after you successfully finish all of the calibration parts, except the First layer calibration.

                  What to do:

                  1. If the previous calibration was successfully finished, then just perform the First layer calibration. That can be done through the LCD Menu -> Calibration -> First layer cal.
                  2. Choose the filament you want to use for this calibration, we strongly suggest using PLA.
                  3. Fully finish the First Layer Calibration (i3) at least once and you are good to go.
                  Small adjustments can be later applied through the Live Z adjust option, even while printing. This menu can be entered only when printing the first 3 layers, just press the Knob -> Live adjust Z and then you can tune it.
                  Was this article helpful?
                  This action is available only to registered users. Please log-in.

                  4 comments

                  Log in  to post a comment
                  huggy
                  •
                  mine has the same issue just looping to nossel tip to bed calibration needed, when i try and do the layer calibration it loops back to this message ? is there a fix anyone ???
                  Reply
                  Bill2020
                  •
                  What layer height should that first layer printed should be for this test?
                  Reply
                  Giuliano - Official Prusa CS
                  •
                  Hello. Each printer has its own value for the Z offset. It's up to the user to find it with the first layer calibration.
                  Reply
                  GoPopp
                  •
                  Hi, just finished the assembly of my new i3 MK3S. Running the self-test wizard. Everything good until I get to the first layer calibration. The printer probes the first 3 points across the front with no problems. When it gets to the 4 point it stops. The message "some problem encountered. Z-levelling enforced ... " Please advise.
                  Reply
                  Wifey Mcwifeface
                  •
                  This has happened to me. I ran run all diagnostics tests, machine says it's ok. I tried to run the first layer calibration, and the machine now has the "Distance between tip of nozzel and bed surface..." message is looping, and I can't make it stop to try and calibrate the machine, or do anything else.
                  Reply
                  Martin Lexa
                  •
                  Hello, you just have to finish the first layer calibration to get rid of this message. Follow the instructions in your handbook.
                  Reply
                  sarahn
                  •
                  I am having the same problem as Wifey Mcwifeface. The instructions in the handbook say to launch the calibration from the main menu, but I can't get to the main menu because I can't get out of the error message. When I click the X, it thinks for a moment then takes me back to the error message.
                  Reply
                  Giuliano - Official Prusa CS
                  •
                  Hello. Could it be that the height of the PINDA probe should be adjusted?
                  Reply
                  minoh121
                  •
                  Hi same issue here. Could you solve it?
                  Reply
                  huggy
                  •
                  did you resolve this ? its driving me nuts
                  Reply

                  Topics

                  • Calibration
                    • Calibration Error Messages
                      • Calibration failed
                      • End-stop not hitting
                      • Distance between tip of the nozzle and the bed surface has not been set yet
                      • Static memory has been overwritten
                      • Printer has not been calibrated yet
                      • XYZ-calibration error-messages (MK3/MK3S/MK3S+)
                      • Check Axis Length X/Y/Z (MK3S)
                    • Basic calibration
                    • Advanced calibration